We found that the trust had made the required improvements and rated WGHas 'goo' overall. No credit card required. Westmorland General Hospital Overall: Requires improvement read more about inspection ratings. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Continue with staff recruitment and retention. . Maternity staff did not always complete and update some risk assessments for each woman nor take action to remove or minimise risks. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The trust had infection prevention and control policies in place which were accessible to staff. Email: e.wright@mbht.nhs.uk. [2] History [ edit] The hospital has its origins in the Kendal Memorial Hospital founded in 1869. LA9 7RG, In The nursing staff ratios were calculated separately in each area to determine safe staffing levels dependent on the activity for the day. It provides a range of 'general hospital' services including elective operations, outpatient appointments and midwifery-led maternity services, together with an Urgent Treatment Centre. You can meet the team behind Lancashire and South Cumbrias Maternity and Newborn Alliance in our About Us section. The service provided care and treatment based on national guidance and evidence of its effectiveness. Safeguarding processes were not always robust in UTC. We were also told that doctors and consultants spent time with them and explained why changes to their plan were needed. Ensure that outcome measures are developed to monitor the effectiveness of the strategic partnership with Central Manchester University Hospitals NHS Foundation Trust and Lancashire Teaching Hospitals NHS Foundation Trust. Not all staff were not up to date with mandatory training and other important training such as safeguarding vulnerable adults and children. The emotional needs of patients were in the forefront of the minds of staff and they worked with patients to develop better ways to encompass these. https://www.uhmb.nhs.uk. The hospital does not provide Accident & Emergency services, critical care or services for children and young people. Any other browser may experience partial or no support. The Urgent Treatment Centre (UTC is staffed by GPs, doctors, emergency nurse practitioners and nurses. Ensure that the 5 steps to safer surgery process is audited to monitor that it is being used appropriately, particularly in surgical care. At least one standard in this area was not being met when we inspected the service and Good View As part of these meetings, attendees reviewed the notes for patients who had died in the hospital within the previous week. Across both services, staff had training in key skills, understood how to protect patients from abuse, and managed safety well. We are working hard to update our Consultant's Directory. I have seen Dr Brady for a number of years and I also have had experience of consultants from different disciplines. Neurosurgical Interventions for Cerebral Metastases of Solid Analgesic Use in Sports: Results of a Systematic Literature SARS-CoV-2 Rapid Antigen Tests for Health Care Workers. Patients received care in a clean and hygienic environment. No credit card required. the service is performing well and meeting our expectations. Out of hours, you simply need to call the unit which is transferred directly to the midwife on call. We carried out a follow up inspection between 11 and 14 October 2016, to confirm whether University Hospitals of Morecambe Bay NHS Foundation Trust (UHMB) had made improvements to its services since our last comprehensive inspection, in July 2015. These Train lines stop near Westmorland General Hospital: AVANTI WEST COAST, TRANSPENNINE EXPRESS. All those mothers we talked to on the post natal wards told us the midwives had 'always' asked them what they wanted during their labour and given them explanations. Your information helps us decide when, where and what to inspect. 20 August 2021. Women can give birth at Helme Chase 24 hours a day, seven days a week, supported by a midwife. Kendal The maternity service did not always manage safety incidents well. Waiting times for individual treatments may vary. Patient outcomes had not been monitored and managed in a robust way. Across both services, staff did not always feel supported by the executive leadership team and reported they were not visible. Lancaster, Good The service had enough staff to care for patients and keep them safe. The hospital had an escalation policy and procedure to deal with busy times, and staff attended bed meetings in order to monitor bed availability on a daily basis. The service met the national benchmark for midwifery staffing set out in the Royal College of Obstetricians and Gynaecologists (RCOG/RCM) guidance (Safer Childbirth: Minimum Standards for the Organisation and Delivery of Care in Labour) with a ratio of 1 midwife to 25 births compared to the RCOG recommendation of 1 midwife to 28 births. The trust was highlighted as a risk for the in-hospital mortality indicator - Cerebrovascular conditions in the CQC Intelligent monitoring report May 2015. Westmorland General Hospital is a part of the University Hospitals of Morecambe Bay NHS Foundation Trust. There was a resident medical officer who was on. In July 2012 we re visited RLI and FGH to check compliance with the warning notice and to follow up compliance actions from the 2011 inspection. Requires improvement (01539) 716689, Provided and run by: There had been no use of agency staff as staff had been made available from the elective orthopaedic unit which had been closed for two months. The way the reports were generated in 2011 meant that it looked like Westmorland General Hospital was non compliant. The Organization ID for Westmorland General Hospital is 42187 while its Organization Code is RTXBW. Inspection Report published 26 January 2013 for Westmorland General Hospital - PDF - (opens in new window), Published A midwife-led unit means there are no doctors present. This was maintained with clinical support workers providing additional assistance. You can access a range of resources and further information for staff and students in our dedicated resource pages. The Definitive Online Directory of Consultants and GPs, Sir Rupert Jackson - Keynote Speech - The Medico-Legal Conference - 16 May 2019, Example Legitimate Interests Assessment for Doctors, Mediation Journal - Latest and Previous Issues, Legitimate Interests Assessment Template for Users, University Hospitals of Morecambe Bay NHS Foundation Trust, Terms & Conditions including Cookie Policy. Helme Chase is located on the third floor of Westmorland General Hospital. Burton Road, Kendal, Cumbria, LA9 7RG Ahlert M, Strter KF: Einstellungen zur Organspende in DeutschlandQualitative Analysen zur Ergnzung quantitativer Evidenz. They provided emotional support to patients, families and carers. Where practice deviates from the guidance, a clear risk assessment should be in place. There was a lack of clear information to evidence how the service monitored the effectiveness of care and treatment. If you do not want us to set cookies please use Cookie Settings. Any learning identified was shared and applied. In total, Westmorland General Hospital has 43 beds. The room is large and airy, providing a comforting and relaxing surrounding for women in labour. Westmorland General Hospital is one of the leading hospital located at Burton Rd, Kendal, LA9 7RG. Correspondence. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Enter the description for this link and click ok or to close, click the close button or use the ESC key. A midwife-led unit means there are no doctors present. Complete a self-referral online @ If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Dr Brady is simply an outstanding doctor. Allied health professionals (AHPs) worked closely with ward staff to ensure a multi-disciplinary team (MDT) approach to patient care and rehabilitation. Our inspection was unannounced (staff did not know we were coming) to enable us to observe routine activity. Review written consent being obtained on the day of surgery. There's no need for the service to take further action. Explaining about the operation she will need on her kidney and how dialysis works and how this now can be done at home. the service is performing exceptionally well. Director of Client Success, Senior Solution Leader. We judged the hospital as good for safe, effective, caring, and responsive. It has an urgent treatment centre and a midwifery-led maternity unit and provides elective surgery and out -patient services. Healthcare Knowledge Ltd (Creators of SpecialistInfo). There were two breaches of the Health and Social Care Act 2008 (Regulated Activities) Regulations. Staff were encouraged to contribute and work collaboratively to provide innovative ways to deliver more joined up care. University Hospitals of Morecambe Bay NHS Foundation Trust provides services for around 360,000 people across North Lancashire and South Cumbria with over 700 beds. The trust were working hard to improve this element of the service. Staff assessed risks to patients, acted on them and safety incidents well and learned lessons from them. Managers monitored the effectiveness of the service and made sure staff were competent. Women could not always access the service when they needed it nor receive the right care promptly. Contact Information. LA1 4RP, In Following our inspection in February 2014 we rated Westmorland General Hospital as good overall. Ward 2 provides care and treatment for general surgery patients. Another commented on the fact that they had felt able to ask their consultant questions 'all the way through being pregnant'. There's no need for the service to take further action. Bundeszentrale fr gesundheitliche Aufklrung (BZgA): Wissen, Einstellung und Verhalten der Allgemeinbevlkerung (14 bis 75 Jahre) zur Organ- und Gewebespende. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. They apply to all access to, and use of information on this site, to the posting of ratings, reviews and feedback on this site and to the provision to iWantGreatCare by any other means. Cologne is the largest city in the German federal State of North Rhine-Westphalia and the fourth-largest city in Germany. Marisa Wray, Consultant old age psychiatrist, South Lakes Memory and Later Life Service, Cumbria Partnership NHS Foundation Trust, Westmorland General Hospital, Kendal, England. The first stage in this process is to Register - please to Register. Published Staff understood the services vision and values, and how to apply them in their work. we have taken enforcement action. I do not think he could improve on anything he is simply the best. staff recommend this hospital for care. Browser Support Dr Brady involves the patient in the treatment and is prepared to listen to your concerns unlike many other consultants who either talk down to the patient or have no interest to what you say.I have even had a consultant who was yawning while I was talking. At least one standard in this area was not being met when we inspected the service and, University Hospitals of Morecambe Bay NHS Foundation Trust. Print This Page 536 responses, Agency staff as a percentage of average expenditure, Care Quality Commission inspection ratings, Percentage of patients waiting less than 18 weeks, 79% of patients waiting less than 18 weeks from referral, Patients recommend this hospital. The design, maintenance and use of facilities, premises and equipment in maternity services were not managed well to keep people safe. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. We rated it as requires improvement because: Download full inspection report for Westmorland General Hospital - PDF - (opens in new window), Published This is particularly in relation to the macular clinic. Concerns were identified in relation to cleaning the birthing pool. Local leaders ran the urgent treatment centre well using reliable information systems and supported staff to develop their skills. This was because of long waiting time appointments in some departments and difficulties in securing case notes and test results for patient appointments. Your information helps us decide when, where and what to inspect. Rather than coming into hospital to have your baby, many women chose to give birth at home. Westmorland General Hospital ( WGH) is a hospital near Oxenholme in Kendal, Cumbria, England. Browser Support the service is performing exceptionally well. The trusts referral to treatment time (RTT) for admitted pathways for surgery services had improved since the last inspection. However the hospital does hold paediatric clinics in the outpatients department. We did not make a visit to WGH at this time but used the information that we had previously gathered in July 2011 and August 2012. This option is available to women who are considered to be low-risk or have no underlying medical conditions. Supporting people with Learning Disabilities, Autism and complex needs, NHS England Steps to keep you safe during your hospital stay, The Morecambe Bay Investigation (Kirkup Report), Trust Board and Council of Governor Meetings, UHMBT Improvement Plan - Recovery Support Programme, We are UHMBT - Purpose, Visions, Values and Strategy, Contact our Corporate Communications Team. Increase medical/orthogeriatricians input on surgical wards. 191.252.222.108 At least one standard in this area was not being met when we inspected the service and, University Hospitals of Morecambe Bay NHS Foundation Trust. Inspection Report published 6 September 2011 for Westmorland General Hospital - PDF - (opens in new window), Published Die Essener Universittsmedizin umfasst das Universittsklinikum Essen sowie zwlf Tochterunternehmen, darunter die Ruhrlandklinik, das St. Josef Krankenhaus Werden, die Herzchirurgie Huttrop und das Westdeutsche Protonentherapiezentrum Essen. He explains everything carefully, and is interested in his patient as an individual - he cares about every decision he makes. My mum went to see Mr Brady today. Staff morale was high. I consider Dr Brady as one of the best consultants I have had the experience of attending. Women can give birth at Helme Chase 24 hours a day, seven days a week, supported by a midwife. The trust was actively recruiting for these posts and had introduced the use of extended roles for advanced practitioners to help manage caseloads. We visited urgent and emergency care and maternity core services as part of the inspection. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. Please ask your community midwife fordetails of whats available in your local area. The action you just performed triggered the security solution. The governance work that was completed to achieve compliance across RLI and FGH had a positive impact on the service at WGH. Consultants completed operations for their speciality at this hospital at booked session times. We expect the work to be completed by 22:00. Treatments and services Cataract Cataract surgery treatment Cornea External Eye Disease Glaucoma Neuro-Ophthalmology Oculoplastics/Orbits/Lacrimal There were also areas of poor practice where the trust needs to make improvements. 6 September 2011, In If you do not agree to our terms of use and Privacy Notice, please do not use this website or provide any rating, review feedback. Please read our Terms and Conditions, Privacy Notice and Cookie Page on iWantGreatCare carefully. Staff used the World Health Organisation (WHO) surgical safety checklist, Five Steps to Safer Surgery. Patients had a choice of nutritious food and an ample supply of drinks during their stay in hospital. Burton Road, Kendal, Cumbria, LA9 7RG Between April 2020 and March 2021 there have been 15 babies born at Helme Chase. Where patients were identified as being at risk, there were fluid and food charts in place. What is Ward 2 at Westmorland General Hospital? The trust operates from three main hospital sites at the Furness General Hospital in Barrow, the Royal Lancaster Infirmary, and the Westmorland General Hospital in Kendal. We visited Westmorland General Hospital as part of our unannounced inspection from 20 to 22 April 2021. The culture was very person-centred and promoted kindness and dignity. Teams supported each other well and we saw examples of good teamwork. Provided and run by: . the service is performing badly and we've taken enforcement action against the provider of the service. 10117 Berlin Click to reveal Prior to this is it was managed by a different foundation trust. Helme Chase operates an on-call system out of hours (Monday - Friday from 8pm - 8am, all day Saturday and Sunday, and Bank Holidays). Map and contact details. They were focused on the needs of patients receiving care. At this inspection, we rated Westmorland General Hospital as good. the service is performing badly and we've taken enforcement action against the provider of the service. Numbers of staff on duty met with the NICE guidelines Safe staffing for nursing in adult inpatient wards in acute hospitals in the ratio of one nurse to eight patients. Up to 5 If you choose to have your baby at home, then the community midwifery team will be happy to support this - as long as no problems have been identified in your pregnancy. University Hospitals of Morecambe Bay NHS Foundation trust has been selected as one of the early trusts to be inspected under CQCs revised inspection approach. Ensure all transfers between locations are performed in line with best practice guidance and policy. We found that staff at the hospital were committed to providing safe and effective care for patients. Westmorland General Hospital Lancaster, Patients with more serious conditions such as chest pains, strokes, serious illness or serious injuries attend the nearest Accident and Emergency department in Lancaster. we have taken enforcement action. Patients were advised on how to lead healthier lives and supported them to make decisions about their care. Schaffrath DigitalMedien GmbH, Comparison of consent rates by basis of decision-making, Basis for decision and consent rate in the cohort. Suspended ratings are being reviewed by us and will be published soon. Additionally, staff had not undergone regular appraisals and did not feel competent to manage some of the patients who attended the department. The hospital had infection prevention and control policies in place, which were accessible, understood, and used by staff. Therefore, at the time of the inspection, despite there being plans in place for the department, we were not assured the department was able to demonstrate that it was well led. Westmorland General Hospital. Leaders did not operate an effective governance process and not all relevant risks and issues were identified and escalated with actions identified to reduce their impact. Key services were available seven days a week. Staff knew the process for reporting and investigating incidents using the trusts reporting system. Services and treatments like accident and emergency services, family planning services and treatment for most infectious diseases are free to all in NHS Hospitals. 1 hotmail.com; Nabeel Gerges District Sales Manager Mid Market Orange County and Los Angeles . Consultant Physician in Acute Medicine. Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. the service is performing badly and we've taken enforcement action against the provider of the service. There had been no cases of clostridium difficile or Methicillin Resistant Staphylococcus Aureus (MRSA) in the surgical division at WGHbetween October 2015 and September 2016 . There were good examples of compassionate and person-centred care cross all the services provided. Get contact details including emails and phone numbers (business & personal). Ward 2 at Westmorland General Hospital is located on Level 1. The UTC had undergone a series of changes. Westmorland General Hospital. On several occasions he has helped me with other medical issues without fuss or delay. Med Klin Intensivmed Notfmed 2019; 114: 1006. Patients confirmed that staff treated them well and with kindness, providing emotional support to minimise their distress. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. The service had improved since the last inspection and engaged well with patients and the community to plan and manage services and all staff were committed to improving services continually. South Lakes Memory and Later Life Service, Cumbria Partnership NHS Foundation Trust, Westmorland General Hospital, Kendal, England. an inspection looking at part of the service. Cumbria He can be trusted to do the right thing in every way. No rating/under appeal/rating suspended Consultant Nephrologist based in Preston and part of our team caring for patients with kidney disease in Morecambe Bay in addition to central Lancashire. [3] LA1 5AZ. General Manager Supply Chain Wells and Exploration. Interested in all aspects of caring for patients living with kidney disease particularly home dialysis and decision making. We don't rate every type of service. Suspended ratings are being reviewed by us and will be published soon. Patients with specialist needs in relation to eating and drinking were supported by dieticians and by the speech and language therapy team. 9 February 2017. Westmorland General Hospital (WGH) is the Trust Headquarters of University Hospitals of Morecambe Bay NHS Foundation Trust. Any other browser may experience partial or no support. The UTC became part of University Hospitals of Morecambe Bay Foundation Trust in April 2018. You can request to have a home birth with your midwife. 01539 732288. Anaesthesia 2021; 76: 162534, Rahmel A: Organspende. Netherlands View. Cloudflare Ray ID: 7c07afa5fe204d30 International Registry in Organ Donation and Transplantation: Preliminary numbers 2021. www.irodat.org/img/database/pdf/Irodat%20June%202022_definitiva_final.pdf (last accessed on 19 October 2022). Managers checked to make sure staff followed guidance, monitored the effectiveness of care and treatment and used the findings to improve them. The service did not always make sure staff were competent for their roles. We saw information about how patients could give feedback throughout the centre. Staff were aware of and applied infection prevention and control guidelines. Helme Chase is our midwife-led unit, based at the Westmorland General Hospital (WGH) in Kendal. Feedback for the service was good and there were very few complaints. Education University of Benin MBBS. Medical staffing was provided by consultants and doctors for elective activity between 08:00 and 18:00, Monday to Friday. They compared local results with those of other services to learn from them. Peoples needs, and preferences were respected. We have a team of dedicated and experienced midwives and clinical support workers who will provide all the support and help you need to have your baby in a true home-from-home setting. You can contact Westmorland General Hospital by phone using number 01539 732288. In outpatients, the overall environment had improved. However, there were also areas of poor practice where the trust needs to make improvements. Westmorland General Hospital NHS hospital Westmorland General Hospital Overall: Requires improvement Burton Road, Kendal, Cumbria, LA9 7RG (01539) 716689 Provided and run by: University Hospitals of Morecambe Bay NHS Foundation Trust All Inspections 20 April to 7 May 2021 During a routine inspection the service is performing well and meeting our expectations. The trac.jobs system will be undergoing essential maintenance at 18:00 on Tuesday 14th March 2023 . the service is performing exceptionally well. they are unlikely to develop any complications during pregnancy, whilst giving birth, or after their baby is born, can choose to give birth at Helme Chase. We were not able to observe care and treatment as no one was using the service during our site visit. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Close menu, Compare waiting times at other local hospitals to receive treatment sooner, Report an issue with the information on this page, Information supplied by University Hospitals Of Morecambe Bay NHS Foundation Trust, University Hospitals Of Morecambe Bay NHS Foundation Trust. Performance & security by Cloudflare. University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. Universty college hospital Ibadan . The service did not run services well using reliable information systems or always support staff to develop their skills. How old is Westmorland General Hospital? Our birthing pool room at Helme Chase has recently been upgraded with a state of the art pool and has en-suite facilities. We reviewed the nurse staffing levels on all wards and theatres, and found that numbers and skill mix appropriate at the time of inspection. Written by a patient at Westmorland General Hospital 27th February 2020 Dr Brady is simply an outstanding doctor. The service did not plan and provide care in a way that met the needs of local people and the communities served. The patient records we reviewed included an assessment of patients nutritional requirements based on the malnutrition universal screening tool (MUST). Telefon: +49 (0) 30 246267 - 0 Any other browser may experience partial or no support. There have been significant changes to the trust board since 2012. This website is using a security service to protect itself from online attacks. If a patient attends with these more serious conditions, then the trust arranges for transfer to the nearest emergency department whilst maintaining the patients care and safety within the unit capabilities. All three sites provide a range of planned care, including. Published In outpatients, there remained a shortage of some staff groups including occupational therapists, radiographers, and radiologists. This is particularly in relation to services provided in outpatients. It is managed by the University Hospitals of Morecambe Bay NHS Foundation Trust. The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters, for patients, their families and their carers. the service isn't performing as well as it should and we have told the service how it must improve. They kept clear records and asked for support when necessary. 6698 staff work at this trust. LA1 4RP, In In the seven months prior to our inspection four executive directors had taken up post. Ensure that all premises used by the service provider are clean, secure, suitable for the purpose for which they are being used, properly used, properly maintained and appropriately located for the purpose for which they are being used. University Hospitals Of Morecambe Bay NHS Foundation Trust is responsible for the planning and commissioning of Westmorland General Hospital. Another mum who had been transferred between units told us 'It was a very quick response, and they (staff) explained as much as they could'. Helme Chase maternity unit in Westmorland General hospital provides a midwifery led service. Westmorland General Hospital Ophthalmology Overview Departments and services Ophthalmology Facilities Ratings and reviews Leave a review Contact department No information available. Treatments and services Pain Management Report an issue with the information on this page Staff were not up to date with mandatory training and other important training such as safeguarding vulnerable adults and children. The entire board of Directors has changed since 2012 with 14 new appointments made, including the Chief Executive. Published Westmorland General Hospital Pain Management Overview Departments and services Pain Management Facilities Ratings and reviews Leave a review Contact department No information available. 44 responses, Poor - Some alerts not signed off after deadline, Overall Procurement Process Efficiency and Price Performance Assessment, Mortality rate (in hospital and up to 30 days after discharge), Number of deaths within the expected range, Friends and Family Test score: Staff - Care. Inadequate the service is performing well and meeting our expectations. 300K+ Plugin Users 47.6177115,-122.2034444 . The hospital was clean throughout and there was an ample supply of hand washing facilities and hand gels to prevent and control infection risks. This inspection will focus only on the acute services provided at Royal Lancaster Infirmary, Furness General Hospital and Westmorland General Hospital. We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding

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