Nothing arrive, very slow customer service response via email. NEVER EVER AGAIN! This website needs to be taken down. Unfortunately, next day delivery is currently unavailable. Order came within expected time frame, as they were cheap I was just doing a tester to see whether they would suit and the dresses are great! It's a scam. This company is a SCAM!! Anyone can write a Trustpilot review. I didn't even want to give this company 1 star. Could you please contact us directly at heretohelp@ultamodan.com, with your order details and we'll be more than happy to help you resolve your issue.Kind regards,Customer Service Team.Ultamodan. Do not order off these people! Thanks so much! Hi Thanks so much for the tracksuit! We wanted a starfield like look and it was perfect Also they were super soft, which we hoped for and were not disappointed. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Use our verified Ultamodan promo code & save now. My emails chasing were ignored, but then I started getting harsher with my email wording & asking for a refund, so did get some responses promising a refund, but this has never been received, & it's been over a year now..This is clearly a SCAM run by thieving criminals - this website should be taken down IMMEDIATELY. At this point I want my money back. So Happy! Eventually after 9 weeks I emailed them . NOTHING HAS COME!!!!!! I wouldn't even give this company one star but there wasn't an option for zero. I ordered a jacket from ultamodan back on November 21,2021 and January I was told to be patient and it was on its way and they took money out of my account fr this coat I have emailed I don't know many times to get my money back cause here it is may 2022 and still nothing this is the sorriest company I have ever seen and what comes around comes around when u do people like me your customers so wrong! Ebates is the most popular cash-back service in the United States plus they gift you $10 in bonus cash after completing your first purchase! To make what you are looking for easily accessible, we have divided them into categories. Ultamodan operates from Asia, America, Europe and Australasia. We would like to try to offer a solution and have sent you a request for your order details. We've addressed your concern via email please feel free to contact us at heretohelp@ultamodan.com, should you require further assistance.Kind regards,Customer Service Team.Ultamodan. We are working on improving our turn around time for delivery and hope to see you back again one day soon.Kind regardsErikaUltamodan. Very disappointed with this website! Your reviews contribute to a more transparent market and improve the reliability of companies. I was told it delayed. It took 2 months to arrive. It goes against our guidelines to offer incentives for reviews. We understand your experience with us was not the best and we apologise for any inconvenience caused. We are very sorry that your experience with us has not been of our usual standard. Great customer service. Why not try our best-sellers? Ultamodan. BLACK FRIDAY SALE FREE SHIPPING ON ALL ITEMS - WHILE STOCKS LAST, ENTER CODE POWER20 AT CHECKOUT FOR YOUR 20% DISCOUNT. I have sent you a follow up email in regard to your order in the hope we can provide you with a resolution for your order.Kind regardsErikaUltamodan, Ordered item in beginning of may ..I now it here in July with nour order. Hi Mrs. Helen,We appreciate the time you've taken to share your review. MyUS.com, FishisFast.com, and BigAppleBuddy.com all offer concierge services where they will buy the item for you and then ship it to your address. You can track your order directly with Royal Mail, tracking indicates your order will arrive within the next 1-3 business days.Kind regardsErikaUltamodan. We'd be honored, if you could please contact us directly at heretohelp@ultamodan.com, with your order details and we'll be more than happy to help you resolve your issue.Kind regards,Customer Service Team.Ultamodan. We are a luxury lifestyle platform that showcases the latest trends in fashion. No Expiry . Get to know the best shop place your (online) order. Read independent reviews, consumer experiences, feedback and complaints right here! I ordered a body warmer last year April 2020 and still haven't received a refund after sending multiple emails! But the jacket and top I got fit perfectly and I'm pretty happy with the prices Beautiful Coat! Big shame on them for their fraudulent behaviour. 2. But every store is different. We are now in February 2023. Hasnt shipped, no response from customer service. . I have sent you an email in regard to your current order status. I will be filing a police report for fraud/theft. within three days! I should have red the reviews before I placed the order with this fake company ! We look forward to hearing from you.Kind regards,Customer Service Team.Ultamodan. No refund. Outrageous and soooo disappointing. If you ever decide to give us another chance and you require further assistance please reach out to us via heretohelp@ultamodan.com, and we'll be happy to help.Kind regards,Customer Service Team.Ultamodan. DO NOT ORDER FROM THEM! Would not buy from them again, still waiting for my refund. Stay well away. We will look forward to hearing from you.Kind regardsErikaUltamodan. AVOID AT ALL COSTS. Unlock an exclusive 10% OFF discount on your favorite Global glam pieces with the code LOVE10. Ultamodan Home Shipping & Returns Standard shipping - most items are received within 14 days but allow up to 20 days for standard delivery. Hi ChloeThank you so much, you've made our day! After they ship it to you, you'll get your item within 1-12 days depending on the shipping method you selected. Do not buy anything from this company ,tracking doesn't work and is a total waste of time,they do not reply to EMails I only got a response because I went through PayPal for a refund as the item hadn't been sent,only to be told I had to wait another couple of weeks to give them a chance to reply,I had to wait for the item to be delivered and when it finally came it was about 10 sizes too small ,they don't send an order confirmation with the item so you have to print one out ,I got so fed up I just gave up ,so that was good money down the drain,I gave it 1 star as that was the lowest I could give, stay well away from this company !!! We really appreciate you taking the time to let us know about your experience. Stay away!! Hi NicoleThanks for your feedback, we are very sorry for the long delay with your order and that the sizing is not correct. Did not send me my order. Terrible customer service, team are impossible to get hold of after over a year of not receiving my order, and keeping my 150. We will look forward to hearing from you.Kind regardsErikaUltamodan. Find companies you have experience with and write reviews about them! More About MyUS Why Is It the Best Option? The trend with women's clothing is sometimes difficult to keep up with, and it is for this reason many would rather shop in a store that has all the fits for the season. Have sent numerous emails and always get same reply - it is with our finance department. We have also updated our email system so that there is not confusion for future customers, so thanks for helping to improve our procedures. This company is stealing our money! Ultamoden- maybe youll actually respond to this? Find out how we combat fake reviews. We love it when customers have a great experience, and we love it even more when they adore the products too. WARNING Do not buy anything from this company. We can assure you our company is not a scam and we are sorry to hear about your experience with us. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Find out how we combat fake reviews. Practically theft - avoid this site at all costs. Hi Lorraine,Thank you for leaving this review. All Other Worldwide. I'm not happy at all with the lack of customer service, or the lack of delivery at this point. Got the case resolved and refunded through my bank. You can also request them to take detailed photos of your purchases to make sure Ultamodan shipped the correct items. Shipping times are estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected date due to invalid address, customs clearance procedures or other causes. However, my dress and jacket arrived within the timeframe stated on the site (less than 20 days). Ultamoden- maybe you'll actually respond to this? Preposterous! I will look forward to hearing from you.Kind regardsErikaUltamodan. Ultamodan operates from Asia, America, Europe and Australasia. Disgusting behaviour! Please contact our customer care team by clicking here. The coat weren't cheap and again I've fallen victim to another online scam company. We'd like to assure you that we'll continue working hard on improving our system and processes to help us serve our clients better. We are sorry to hear about your delayed refund. Waited 2 months for a top which never arrived. If I could give this website no stars I would. Shipping times are estimates and begin from the date of shipping, not the date of order. They told me the refund was being processed. I'm STILL chasing them and they no longer answer the phone or reply to emails. I never received my order. Time went by and I had not received my coat or any information about the order of shipment. Enjoy!Kind regardsErikaUltamodan. In March the coat was paid in full and still no coat, no information. Fake company set up to steal from innocent people. They sent my daughter a faulty item (February 2022) that didnt even match the description. We are working on improving our turn around time for delivery and hope to see you back again one day soon. I suggest anyone waiting on a refund do this immediately as there is only 180 days to dispute a transaction with credit cards . I have now requested a refund, but no, no, madam, please bear with us, your order is being expedited. Goods ordered for my daughters prom which has been missed. It's like my order fell into a dark hole. Anyone can write a Trustpilot review. Can't decide which one to buy? My order was supposed to arrive in 10-15 days. Appalling company, order placed on 11 January, constant chase up emails that were either not responded to or generated automatic responses which contradicted each other. Item arrived so I am trying to return it, which isnt easy at all, had to email them which they take very long to respond to, the email isnt clear on how to package and return the item. We also ensure all reviews are published without moderation. Our team ensures your order is being processed as quickly as possible, so you may receive individual packages for the same order. Do not use this company! 2023 Trustpilot A/S. There is a selection of animal print, festival looks, beautiful florals, monochrome wears, and wide legs available in store, with an even larger collection to be explored when the Clothing icon is clicked on. Horrendous !!! We'd like to guarantee you that we'll continue working hard on implementing efficient and faster processes that will improve our business and delivery timelines significantly. My last review got taken down as it was labelled as defamatory or fakehow am I meant to leave a review that says OTHERWISE when my item was ordered 6 months ago and I still dont have it? We will look forward to hearing from you.Kind regardsErikaUltamodan, I placed an order one month ago and I still havent received my purchase. Jackets, shorts, workwear, skirts, swimwear, tops, pyjamas, Activewear, and Dresses are among the types of wear offered in Ultamodan, with an option to browse what other wears are trending from its online store. Disgusting ripping people off left right and centre! Complaints regarding incompetence in refunds and orders coming in longer than anticipated time to not getting at all delivered are the most popular type of negative reviews shared. View ratings trends. Now going through my bank for a chargeback. Big waste of time and money dont bother ordering. Delivery may take longer than the anticipated date due to factors such as incorrect addresses, customs clearance procedures, or other causes. . Just click this offer and get 29% Off 2 Piece Casual Blazer Suit Tie Up Hem Trouser Set. Will definately be shopping here again! They kept telling me there was a delay as it wasn't in stock. I asked questions on how to return it and I was sent the same email that doesnt make sense?! Received another email saying they were sending the item now. Wanted to cancel the order and get my refund. That'll depend on the store's . Would personally give them zero stars if I could. I ordered an item of clothing for my daughter for Christmas - it still hasnt arrived and its now March. Fake company set up to steal from innocent people. And whats the biggest benefit from working with the largest package forwarder? Most popular: 29% Off 2 Piece Casual Blazer Suit Tie Up Hem Trouser Set . If youve tried to order from Ultamodan in the USA or UK, then you know that they may not offer international shipping to every country. But because MyUS does weight-based pricing instead of dimension-based pricing, youll know exactly how much shipping will cost before you make your purchase from Ultamodan. They dont deserve any stars at all. If you require further explanation please contact us at heretohelp@ultamodan.com, and we'll be happy to clarify.Kind regards,Customer Service Team.Ultamodan. That didn't happen. Rather give my money to charity! Join the 3,884 people who've already reviewed Ultamodan. The product pictures show a faux leather with multiple patches. I was VERY concerned that my order would NOT arrive after reading all these reviews!!!! Visa & Mastercard, Klarna, Apple Pay, Laybuy are the four forms of payment methods available on Ultamodan. They should be arrested, closed down jailed and disgraced. After reading all the other reviews, how does this keep happening?????? or do you prefer suppl An overview of all companies that deal with wealth management. Scamming you or any of our customers would be going against the core values and principles that our business is built on. Here are 6 frequently asked questions regarding shipping cost, shipping time, and returns when you want to order from Ultamodan and use MyUS to forward the package to you: The answer is it depends on the weight of your order and where youre shipping it to. We also ensure all reviews are published without moderation. Ordered clothing in February with express shipping, didnt come, asked for refund of shipping, they agreed but by April, still hadnt received item or shipping refund.Cancelled the order, tried to offer me store credit but eventually agreed to a refund. For every product you purchase, we donate $1 to the Global Fund for Women. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, Jacket that I never got and a refund that I never got, Sitejabbers sole mission is to increase online transparency for buyers and businesses, Sitejabber has helped over 200M buyers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. It goes against our guidelines to offer incentives for reviews. SALE; NEW IN; ALL CLOTHING . We can assure you and all of our customers that we are not a hoax. Keep emailing with no response or a promise to get back to me with refund.DO NOT BUY ANYTHING FROM THIS WEBSITE - FRAUDULANT!!! CE. Or is a pub still the best place to meet someone? Don't use them. I do not know how they sustain their business with this unacceptable attitude - frustrating. Seeing that I work very hard for my money as a frontline worker, I don't really have time for the additional stress. Dont buy from here because if you return you will not get your money back! Absolutely disgusting company.Did manage to get some response from them saying order cancelled refund on its way, that was 14th Feb and still nothing. Normal insurance companies don Finding the love of your life online, is that possible? I was concerned ordering off this site due to the reviews, but I took a risk as there was a beautiful faux fur coat I wanted. All customers will receive orders via our courier partners and will not need to deal with any custom affairs. If you spend money on eating and drinking, of course youll want to invest that money in the right food and drinks. Do not order from them, a complete scam!!! Package kept saying processing at warehouse. Click on this link to get 4.99 standard delivery at Ultamodan. Make a statement with your fashion choices, while . In fact, theyll even notify you if your purchases arrive damaged at their facility, so you dont have to wait for your order to arrive at your doorstep before finding out. We would like to try to offer a solution and have sent you a request for your order details. I ordered my vest on January 8th and still haven't received it. Do not buy from them. The Ultimate Guide to Buying Adult Products Online: How t.. I emailed customer service for the second time last week and have not heard anything back. Why not try our best-sellers? Hi CharlotteThanks for your feedback, we are very sorry that you have not received our usual level of service. No doubt about that. After they ship it to you, youll get your item within 1-12 days depending on the shipping method you selected. Disgusting how they can get away with stealing our money. Kind regards Erika Ultamodan. Can't fault my experience at all. But where can you find the right clothes to fit your figure and personality? Asked for a full refund and was fobbed off for 5 months until one email suggested I go back to my credit card as their payment system for refunds was shut down . We are very sorry for the delay with your order and that we have not been able to provide you with our usual level of service at this time. People are struggling to make ends meet, & this Company is clearly run by a bunch of lying stealing crooks.DO NOT ORDER FROM THIS WEBSITE.. Like everyone else (except for the clear bots all saying the same thing at 5 stars), ordered something 19 days ago. GB. Never received my item I ordered and I've been fighting for a refund for 6 months to no avail.
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