Pull up the playback options with your finger. Adjust readability settings as desired. Our mission is to educate consumers about cable, internet, steaming and home services. Although if you dont have one, there are many other remote controls to replace the original one. So distracting that I have given it up. Related Read: How to close a switchblade? , It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku., i have tried watching Peacock on more than one TV and have the same problem. One way is to go into the settings for the show you're watching. "Hopefully we can turn that around." A look at the Dover weekend schedule: Dover Motor Speedway (Cup and Xfinity) Weekend weather. I have tried hitting the center button on my xf1 remote and then using the left arrow. Captions won't turn off. It will turn yellow when you hover over it. Of course, it happens. In fact, you can even use it for free, with occasional commercial breaks. Your screen will show various options. Steady rain in afternoon. I have reset box and WiFi. Way to go Xfinity. Please allow 30 seconds for the subtitles to turn on. Finding new subtitles is easy, heres how to do it: As you can see, setting up subtitles and changing them from one language to another is a very simple process. And, my new X1 Remote/Controller does not have anything labeled as "OK". On an Arris HD TV box: Click on None to turn off. One way is to go into the settings for the show you're watching. Definitely yes, and the good news is that is really easy! And it's still captions read more. Pull up the playback options with your finger. If you have a cable or satellite television service, you may be able to disable the closed captioning feature through your service provider's website or customer service number. Some programming does not feature subtitles. I hate closed caption! All information published on this website is provided in good faith and for general use only. he checked every cable in the house and outside. Many computer players can include external subtitle files, allowing you to select exactly the amateur translation you need for an officially untranslated movie. Under the Video Settings section, disable the Closed Captioning or Captions options. This is a truly DUMB error. Press the down arrow until the second menu screen appears. @user_34a057 Hi there! Peacock TV subscribers are fortunate to get an intuitive and minimalist interface. I didnt use pause button at all just middle operating button with four separate directional buttons and fixed in 3 seconds !!!!! It took just seconds literally for these artists on The Voice to stand out from the pack.. Much like the speed of the internet with Xfinity's next-generation 10G network, the chair turns . How to turn off closed caption on Peacock on Xfinity? Press the OK button on your remote to open the Setup Menu. Please, let me know if that helps! In the "General" settings, How to Turn Subtitles On or Off on Peacock TV - Alphr. Then you quickly turn off closed captioning on peacock. 2. Press "Menu" on the Comcast remote. To do this, go to the menu in the top right-hand corner of your screen and click on "Settings." 2 Highlight"Accessibility Settings" and hit "OK" button. The only difference in accessing the subtitles for Peacock TV is where the Select or Menu button resides. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off. while playing a video on your X1 Peacock app, press the down button on the remote and then left to the cartoon text icon. To Turn It On or Off. Thanks, The xfinity remote won't work for this purpose, you'll need to use the samsung remote as that is the source of the app/content. Is there a way to turn on closed captioning by default instead of doing it one by one? My X1 Remote does nothing to clear the captioning. When you are in peacock, you should have an option at the lower right corner of the screen on the title page of a show (before you start it playing) to select Option or Subtitles/language, and that is where you can turn on the captions or subtitle feature. If you are enabling or disabling the subtitles and captioning, the process remains quick and easy: Peacock is well known for its user-friendliness, and turning subtitles and captions on and off as you go isnt difficult once you get the hang of it. Try clearing cache and relaunching Peacock. Learn how to turn closed captions on and off on your XFINITY X1 Operating System. I would like to add that when you first click on the navigation bar, it first goes to the > button. Closed captioning comes on every episode, I turn it off, next episode it turns back on. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. 3. Most of the recommendations include," click on the silver button in the middle." Click on the Select button on your Apple TV remote, Several options will pop up on your TV screen. In addition, have you followed the instructions above on trying to remove that option? Subtitles to None, doesn't work. Save my name, email, and website in this browser for the next time I comment. Continue with Recommended Cookies. ), we ask that you please review this Peacock app article (https://www.peacocktv.com/help/article/subtitles), or visit the Peacock TV app site directly here: https://www.peacocktv.com/help/category/watching-peacock. Please allow 30 seconds for the subtitles to turn off/on. There are several factors that make it necessary to insert text into video clips. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. No matter what movie I start, closed caption is not there. In any event, I am no longer having this problem with the Peacock app. Stream new movies, hit shows, exclusive Originals, live sports, WWE, news, and more. This will bring up a menu. Whether its iPhone or Android, the app works well on both platforms. CGAA will not be liable for any losses and/or damages incurred with the use of the information provided. Reach out if you need anything else. If you use Roku, the steps will be the same. Adjust the settings on your streaming device. They are particularly helpful for people who are hearing impaired or have trouble understanding a particular language. April 24, 2023. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. It wasn't and issue until I had to actually create an account. If you're watching a program on Peacock with closed captioning and you want to turn it off, there are a few steps you can take. Yes! How to turn off closed caption on Peacock on PC? When you hover over this button, it should give you the option to turn the CC off. We cover the latest information on streaming services to help you replace expensive cable subscriptions. Click on that, and a new window will appear. In that case, you may need to go into your devices accessibility settings and verify that the audio/hearing captions option is enabled (iOS, Android, & Xbox). How do I enable closed captions while using Peacock? The point is that the Peacock TV app operates the same way regardless of its OS. With the tip of your finger, pull up the playback options from the bottom of the screen. You will be able to see different options. This will bring up a menu of options. I am having the same problem and that did not work. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. No silver button. The issue was on Peacock's end. And now lets consider the situation where you decide to watch Peacock TV via Amazon Firestick. With the tip of your finger, pull up the playback options from the bottom of the screen. So, you are the one to determine whether you need closed captions when watching Peacock content or not. 1 Click the Xfinity button. Another way to disable closed caption on peacock is to use the playback controls. 3. Thats when the subtitles come in handy. "Another way to turn off closed captioning is to go into the app's general settings. Multiple Devices, Simple Steps . While watching TV, have you ever noticed small text at the bottom of your screen that displays what someone on screen is saying? If you are still having trouble disabling the closed captioning feature on your television, you may need to consult your television's manual or contact the manufacturer for assistance. ), and much more. Absolutely useless to me as I have vision problems that don't allow me to read the cc. How To enable or disable closed captioning on Peacock? you need to click twice on the < button to get to the text bubble. One of those options will be "Turn off closed captioning. Anthony_Infotech. Please advise or fix this. They work fine everywhere else, such as Tubi, Pluto TV, etc. Exit the Settings app if you're done. Its working for now. Click on the icon named text bubble, which is, in this case, the subtitles button. Trying to watch a show and it is very distracting @user_b547e8 Hello! Others have a unique, proprietary OS, such as LGs webOS and Samsungs Tizen. If you are not using Comcast equipment, you can review how to turn Closed Captioning on the Peacock app here: https://www.peacocktv.com/help/article/subtitles. This will bring up a menu of options. 2 Press Menu on the TV box or remote control. Then, please unplug your device, wait 60 seconds and plug it back in. You can change the audio language and subtitles. On the show's page, tap the three dots in the upper right-hand corner. I can see the cc icon but I'm watching on TV (not my computer) so I cant "scroll down" to click on the icon as instructed by every expert trying to answer my questionmy TV does not have a curser! Please let us know if you have any other questions. Highlight Settings (the gear icon) and press "OK". I have to go out of the peacock app and back in and then subtitles show. However, if youre using a device like an Android TV or an Amazon Fire TV Stick, then youll need to enable subtitles and closed captioning manually. (First generation Siri Remote). Embedded subtitles, or hard subtitles, are a subtitle attachment method in which the subtitles are embedded in the video image itself (that is before you start watching it) and cannot be removed from it in any way afterward. Hello! Solution. That was singularly unhelpful. Try contacting Comcast about this problem: Our result was that they had no idea and all the things that they asked us to do really fouled up our tv such that they determined that we needed to have a technician come out to resolve the problem two days later. While watching a program that has closed captions enabled, hit theOK button on your Xfinity remote to pause it. To do this, tap the three lines in the upper left-hand corner of the app. OK- that finally worked, let's see if it holds. Tap on the "text bubble" (subtitles) button and turn the subtitles "On" or "Off.". 4. Here we have explained in detail all the steps you need to take to disable closed captions on Peacock using the app: You need to open the Peacock App and then click on Settings. I cant turn off closed captioning eitherand, of course, the captions show up right in the middle of the golf course or basketball court when I try to watch something. http://bit.ly/mrhackioDONATE PayPal: hello@mrhack.iohttps://www.patreon.com/mrhack BUSINESS INQUIRIES hello@mrhack.ioWEBSITE. Great, my wife likes to have subtitles on, but I don't like them when I watch the game. Hit "menu" until the screen goes black, then power on the box. Next, press the resume button to get back into your program. I had another issue with my tv so I had a tech out to my home. I have tried everything and closed captioning is still on there. The LG smart TV remote works very similarly, as it too has the OK button in the middle, where you can navigate to the subtitles section on Peacock TV. The consent submitted will only be used for data processing originating from this website. https://www.peacocktv.com/help/article/subtitles, Press select or down (while watching a video). Therefore, youll find it extremely easy to locate the subtitles button if youre busy watching a movie or show on Peacock TV using your computers browser. It appears to be an XFinity issue. Consult the instruction manual of the TV for model-specific information about the operation of the SAP . Roku, Amazon Fire Stick, etc. Yes, Peacock TV provides subtitles across all available platforms. Despite this, Peacock also offers a paid version without advertising. You should be able to find a button that says "Off" or "Hide CC." . In contrast, external subtitles or soft subs are a method of overlaying the subtitles on the picture during playback, with the subtitles themselves being stored in a separate file (or a separate stream in the video file). Click on a language to turn on. You can watch all the great content anywhere using your iPhone if you download the iOS Peacock app from the App Store. All rights reserved. Contact your television service provider. Are you having issues with CC with the Peacock app as well, or just in general with your cable? It doesnt matter which device youre using; subtitles are always an option if you need them. Of course, LG and Samsung also have TVs that use Android or other OS options, but that is not the point. Step 4. 1. I finally got this to work base on an email from Peacock Customer support: Can you please try unplugging your Xfinity device from the power source and unplug your internet router for at least 60 seconds? But in fact, its very simple and depends on what device youre using to do the procedure. We and our partners use cookies to Store and/or access information on a device. If you are using a peacock-enabled streaming device: 1. Thank you. Nothing happened. Got it, in order to better triage this issue for you, could you provide some of the following details? Looks like there might be some good news! Use the navigation arrows on the remote to select Setup. Are you experiencing this issue through the X1 or the Peacock app? If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting . Once you select this option, the CC should no longer appear on your screen. They can be of any size and color. In Settings, select "Subtitles & Captioning." While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. on what device are you accessing Peacock TV? Select Closed Captioning Options to edit text. If you want to adjust your subtitles or closed captioning, you can do so while playing a movie or show on Peacock. By selecting Accept all, you consent to our use of Cookies. I'm experiencing the same problem with the Peacock App only, can't get rid of the closed captioning. If you're watching a show on Peacock and you don't want to see the closed captioning, there are a few ways to turn it off. I have listed some instructions below, try them and let us know if it works! Simply cycle through until you find the option that says "off" and then press the button again to confirm. When the sidebar menu appears on your screen, scroll down and select Closed Captions. If subtitles are bothering you, you can always turn them off: Its the same on Android, its very simple: Thats it, the subtitles are easy to set up in the apps on mobile devices. We suggest you send your feedback to the Peacock channel for them to update their channel. It may not display this or other websites correctly. To do this, tap the three lines in the upper left-hand corner of the app. Select Exit to close the menu. Power off the comcast box, leaving the tv on. Also, we ask that you please ensure that Closed Captioning has not been turned on on your actual TV. I can not use the arrows to navigate to the speech bubble, either. Please fix this Captioning problem - I am having the same issue while trying to watch TV series.

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