Service was spotty. If youre lounging poolside, enjoy light bites and libations at Oasis swim-up bar, or Monkey Business. As part of our sustainable initiatives, Davids Club Bar & Grill is now anOcean Friendly Restaurant! Review collected in partnership with Hilton Hotels & Resorts, There are more places to choose from in the, hilton los angeles / universal city hotel los angeles, hilton universal city, universal hilton, los angeles hilton, Frequently Asked Questions about Hilton Los Angeles / Universal City. The didnt even decorate the chairs as they did years ago. * Limited availability over select dates. On top of that, there is no longer fish maw soup which I loved as well as no taco station! Front desk was very accommodating and polite when I needed room service, extra towels or pillows. Cafe Sierra at Hilton Universal CityResponded on January 3, 2023We are sorry to hear you did not enjoy your visit. We had a sour taste in our mouths at that point. This is the version of our website addressed to speakers of English in the United States. 15308 people are looking at this pass right now. . We look forward to welcoming you back! Is parking available at Hilton Los Angeles / Universal City? Our server helped celebrate a bday with live music and cake. INDEPENDENT AFFILIATE, CADENCE TRAVEL Parties, Anniversary Parties, Baby Showers, Bridal Showers, Pool Parties, or Family Gatherings. Hotels near Hilton Los Angeles / Universal City, Hilton Los Angeles / Universal City Rooms, Extended Stay America Hotels in Los Angeles, Preferred Hotels & Resorts in Los Angeles, Hotels near Universal City/Studio City Station, Hotels near Bob Hope Airport Train Station, Hotels near (LAX) Los Angeles Intl Airport, Hotels near (LGB) Long Beach Municipal Airport, Hotels near American Film Conservatory Los Angeles, CA, Hotels near Joe Blasco Makeup Artist Training Center Hollywood, Hotels near InterCoast College - Burbank, CA, Hotels near Make-up Designory Burbank, CA, I am staying at this hotel with my children in September. We hope to see you again soon! Appreciate the experience here! Brunch has been deteriorating at this location. depending on how many people stay in the room. Enjoy casual dining at Caf Sierra restaurant offering California, Continental and Chinese cuisine. Collared shirts or resort wear. Poolside bar and food service includes a light menu of casual classics. He really went the extra mile. Our team is committed to providing high-quality customer service, and we are thrilled to hear that we made a good impression on you. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Please be assured that this is unlikely of our restaurant. Tripadvisor performs checks on reviews. We appreciate your kind words and look forward to serving you in the future! I know that people in the industry frequent the hotel or live/have lived there, probably for this reason. Learn More The Lobby Bar Learn More Monkey Business I understand how inflationary DJ everything but the price now is $139 perso. We are glad you enjoyed dining with us. When youre hungry after a swim, Poolside Lounge offers up a Cajun menu and, of course, plenty of festive drinks to pair with it. Our price has increased due to market conditions. A bit costly for my tastes, but I'm obviously in the minority as there was a lot of people. Please see our partners for more details. Fortunately this quickly amended by reception. Guests will not be allowed in the pool area without a wristband (not required for infants). There's excellent lighting, tan marble vanities and floors, and they contain shower/tub combos, hairdryers, and Peter Thomas Roth products. You definitely feel like youre in Hollywood when at Sheraton Universal Hollywood. The bar specializes in vodkas and on the back side has a very small grab-and-go section with Starbucks coffees, pastries and snacks. Cost: $30 per person, infants are free; Cabana rental is $165 for up to 6 people and includes tv, bottled waters and a fruit bowl Parking: Discounted self-parking for $12 and valet for $22 555 Universal Hollywood Dr. Universal City Only a straightforward 10 minute walk to the park. Perfect place it going to Universal. Work off your theme park treats at the hotels modest fitness center with free weights, cardio equipment, and strength training equipment. In addition to a garden and dry cleaning/laundry services, guests can connect to in-room WiFi (surcharge). Food. Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests. We look forward to welcoming you back to Hilton Universal in the future when you visit the Hollywood and/or Universal City area! We are happy to see that you had a 5-Star experience! Our price has increased due to market conditions. Its 500 guest rooms are well-equipped and comfortable, but they feel a bit dated. A lazy river. All adults and children must obtain a wristband from the front desk before entering the pool. There was guitar playing throughout the dining experience. Sit back and relax with a citrus sangria or a signature Tropics cocktail. Hilton Los Angeles / Universal City Features, 555 Universal Hollywood Drive, Los Angeles, CA 91608-1001. We appreciate your business and hope you consider us in the future. Staples Center and other destinations in downtown Los Angeles take about 20 minutes by car, while Venice Beach is a 40-minute drive. This is unlikely of our restaurant and staff. HoursTuesday Saturday: 6pm 10pm*Subject to Change, See Front Desk for additional availability, Reservations:Book through OpenTable Here. If you arent tied to either loyalty program, heres some additional information. Finally, we found our waiter who was slow in serving as he probably had more than enough tables to serve. Will not return. Food was excellent and server victor great and super attentive with my 80 year old folks and to my family so glad we relaxed at lobby bar, Great for visiting universal studios ! As the day you have been dreaming of draws near, we will help turn the vision of your ceremony and reception into reality. SNACK on pastries, sandwiches, pizzas and sides made from scratch in our kitchen daily with the freshest ingredients from local purveyors, cage-free eggs, and responsibly sourced products. Linda was phenomenal. For a more exclusive experience, book a private shaded cabana. We had reservations for 3:15 and were told that that was brunch but we had no idea that was the circumstance. We are glad you had a 5-star experience. We are very sorry to hear about your recent experience. Rosario, Experience this AAA 4 Diamond hotel, situated just a block away from the entrance to Universal Studios and minutes from Hollywood. Will try another location next year for Easter Brunch. waiting staffs were very attentive thru out; thanks. Thank you for taking the time to leave us a review. We are happy to see that you had a 5-Star experience! We are glad that you enjoyed your visit and thank you for your kind words. Cafe Sierra at Hilton Universal CityResponded 5 days agoMary, We are glad you enjoyed dining with us. After a long day out we ordered in-room dining and were pleasantly surprised by the quality and taste of our quinoa kale salads with salmon. Cafe Sierra at Hilton Universal CityResponded on February 3, 2023Thank you for the 5-star rating. Standard rooms arent overly spacious but they're comfortable, and even Double-Queens have upholstered armchairs, roomy benches, and small oval tables. Caesar Salad $17. We are very sorry that we did not meet your expectations. Coffee Corner From mild to bold, from all around the world, from hot to cold our selection of coffee favorites will quench any thirst! This convenience is largely why families choose it, as there arent a ton of large hotels in this part of Los Angeles. Units are bright and have large windows, many of which offer panoramic views of Universal Studios, the Hollywood Hills, or the Los Angeles skyline. Had to ask several times for simple things like water. All staff I encountered were friendly. Bookings can be cancelled online up until the following times: 555 Universal Hollywood Dr, Universal City, CA 91608. This is unlikely of our restaurant and staff. Cafe Sierra at Hilton Universal CityResponded on March 7, 2023We are sorry to read about your negative experience. Food was delicious. Self Parking was $40 not $12 as advertised. Only one salad dish: Cesar salad. Matt(Manager) made things right but food was not being replenished at the different food stations. We were told that this was clear on the website (incorrect) and the rate changes. All guest rooms and suites feature attractive decor and have high-speed internet access. We apologize for the negative experience with the temperature of the food. The lobster Thermidor is the same but I remember they used to give whole steamed lobster. We love food. Hilton Los Angeles / Universal City Features, Clean. (407)345-4570. We made sure to share this feedback with management to give them the recognition that they deserve! The onsite Californian cuisine restaurant, Cafe Sierra, features brunch. Located close to Universal CityWalk and Warner Brothers Studio, Hilton Los Angeles/Universal City provides a poolside bar, a terrace, and a coffee shop/cafe. We are happy to see that you had a 5-Star experience! Cafe Sierra at Hilton Universal CityResponded on February 8, 2023Thank you for taking the time to leave us a review. We are sorry to read about your negative experience. Guests enjoy the 600 square feet of space and Club lounge access. We are glad you enjoyed dining with us. Do not reccomend. * Limited availability over select dates. Hi Kathy, You can dine poolside at Sierra Pool Bar and Grill or grab your favorite beverage from the Coffee Corner. The on-site coffee shop is open daily from 6 to 10:30 a.m. and serves Starbucks coffee drinks, as well as snacks and pastries. We look forward to serving you in the future. Sheraton Universal Hotel is located right off of Highway 101 at Lankershim Blvd, just steps from Universal Studios Hollywood. Very true staff at the action stations and more than the usual buffet offerings. We appreciate your feedback as we continue to review our pricing accordingly. We hope you will visit us again soon. Larger Corner rooms include queen sleeper sofas, and Suites have more attractive, contemporary decor. Great Location, Great Stay - Mistakes happen, No one likes mistakes but they happen. Have been there before but now it runs down. Open daily Breakfast 7 am - 11 am Lunch 12 pm - 2 pm Dinner 4 pm - Late Tropics Pool Bar & Grill Seasonal, island-inspired poolside fare will make you feel like you're in the tropics. Once you work up an appetite, order delicious poolside food and beverage options. The safety measures put in place in response to the Covid-19 pandemic are there to safeguard the safety Thank you for taking the time to review your visit. The restaurant manager was inflexible but fortunately reception was friendlier and agreed to waive the charges for children's breakfast. Our 24-hour gourmet marketplace that specializes in all things comforting and freshly made. Experience casual, poolside dining at Beech, known for its decidedly upbeat atmosphere with free-flowing mojitos and tropically inspired beverages. Mama Shelter Los Angeles is a three-and-a-half-pearlparty hotel situated in the heart of Hollywood, a block north of Sunset Boulevard. The actual hotel is beautiful, very well kept and comfortable. Please accept our apologies for the inconveniences you experienced. We are glad you enjoyed your visit and look forward to serving you in the future! This is was my first there and I did not know what to expect. The shuttle to Universal Studios Hollywood and City Walk runs consistently all day so not to worry about getting to the park. Rooms are relatively quiet, given their location near major freeways and busy attractions.

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