Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Please provide this promotion code to your Vantage call center agent. What should I do? If GCT were as awful as samting and others keep insisting, the company would have been long out of business. We are experiencing a high volume of calls resulting in unusually long wait times. And when the world is ready to welcome travelers again, Vantage Deluxe World Travel will be there for you. }Customer Service. Samting: You can't stop can you. Youll also connect with other readers who want to make the world a better place. This is the version of our website addressed to speakers of English in the United States. As such, the region includes all of the metropolis, from the great French capital itself through the gritty inner banlieue right out to now far-flung suburbs and exurbs, together with several large surrounding towns that form part of the greater conurbation. Thank you for your interest in Vantage Deluxe World Travel. Connectingwith key decision-makers? Follow her on Twitter @danagerber6. Tech fanatic. If you had done the internet homework so available as you claim you would have seen this. Dubai Chamber of Commerce, Acting Global MultiSector Programmes Director Many users warn people not to book with the company, describing protracted wait times for refunds for canceled trips and difficult customer service experiences. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. To date, Vantage has sent half a million travelers around the world, according to the companys Linkedin profile. Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years. I have read every report on all the boards and with a few exceptions they are trivial. Henry Lewis said his attorney tried to resolve the matter before filing suit, but that this brother ignored repeated attempts to settle the dispute. Biggin & Scott Corporate, Excellence Senior Manager at Dubai Chamber of Commerce & Industry AFRICA FINTECH FORUM, Enjoy unlimited access Patricia Lewis is no stranger to having superb vantage. I want emails from Fodor's Travel with travel information and promotions. After registering, I can manage my newsletter subscriptions by visiting my Profile Settings page. The company advertises an all-inclusive experience, pledging on its website to handle everything from airline tickets to hotel reservations, transfers and baggage handling, with some bookings costing tens of thousands of dollars. And because of her vantage point she has become a philanthropic leader in Boston, especially when it comes to honoring heroes in a unique and exciting way, through travel. To say that the current travel climate is not ideal for the level of service, cultural immersion, and quality that were known for is an understatement. Vantagetravel.com specialises in leisure, travel & tourism. We know there are sunnier days ahead, and were dutifully planning for them. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Vantage Deluxe World Travel 1.5 68 reviews #178 of 254 Tours & Activities in Boston Multi-day Tours Walking Tours Private Tours Rail Tours Bus Tours Open now 9:00 AM - 6:00 PM Write a review See all photos About Vantage began in 1983 offering tours to Australia and New Zealand. Can I get a refund for my Marriott Vacation Club Points? Thinking of a road trip to visit the offices!!! Vantage Travel Service Location 90 Canal St Ste 100, Boston, Massachusetts, 02114, United States Description Read More Industry Whether youre embarking on an expedition cruise, a small ship ocean cruise, a river cruise, or a land adventure, well ensure you enjoy the journey of a lifetime. You will soon receive an exciting email from Vantage Travel. Frequently Asked Questions about Henry Lewis, Henry Lewis works for Vantage Deluxe World Travel. #ada-button-frame { Its fleet of about 20 ships a combination of owned and leased vessels sail to all seven continents. Founder @ Vantage Deluxe World Travel. While we are unable to travel right now, the travel industry is resilient. Weve listed some considerations below to help you plan. Go to the consumer affairs link and type Grand Circle Tours in the search box and you will see tons of complaints. At Vantage Deluxe World Travel, Henry Lewis is responsible for all aspects of the travel and leisure industry. This is fact. Public speaker. Thank you for being part of the Vantage family. If you need help with any problem,please contact us through this form. But the worlds recovery from COVID-19 will still take time, and the ability to travel freely across borders is months away. At Vantage, our goal is to provide the ultimate in small-ship luxury experience, said Henry R. Lewis, founder and owner of Vantage, in a press release. Most of the kids had never experienced travel nor ever even had stepped foot on a plane. The clients and passengers who go, and I don't think publishing and mailing all the stuff is cheap. Save with SmartPay on 2023, 2024 & 2025 journeys, Spain & the Portuguese Coast: A Cruise Around Iberia, Nordic Splendor: A Coastal Adventure in Norway, Jewels of Scandinavia & the Baltic Capitals, Europes Southern Coast: Italy, France, Monaco & Spain, Icons of the Mediterranean: Italy, Sicily & Croatia, Castles & Cliffs: Circumnavigating Ireland & Beyond, Ports of Timeless Wonder: London, Normandy and Scandinavian Gems, Southern European Spoils: Venice to Barcelona, Europes Atlantic Coast: Spain, Portugal, France, and England, Treasures of the Atlantic: England, France, Scandinavia & the Baltics, White Continent: Antarctica, South Georgia & the Falkland Islands Expedition, Antarctic Grandeur: An Expedition from Ushuaia to Buenos Aires, Deep Into the Amazon: Exploring the Amazon Jungle, Expedition Cruises - Arctic: Greenland & Iceland, Exploring the Arabian Sea: Dubai to Amman, Coastal Explorations: Canada & New England, Eastern Seaboard Explorer: Colonial America and Cultural Capitals, Discover North American Waterways: St. Lawrence and the Great Lakes, Great Lakes & Waterfronts: Chicago to Toronto, The Call of the Wild: Summer on the Alaskan Coast, Passage to the Caribbean: From Brazil to the Bahamas, Portugal & Spain: Treasures Along the Golden Douro, Passage to Eastern Europe featuring Transylvania, Switzerland, the Heart of the Rhine & Moselle, Enchanting Danube: Budapest to Regensburg, Luxury on the Nile: Ancient Egyptian Wonders, Ancient Wonders: Egypt & Nile River Cruise, Best of Holland & Belgium: Spring Tulips & Culinary Treats, Best of Africa: South Africa, Zimbabwe & Botswana, On Safari in Kenya & Tanzania: Up Close with the Big Five, Ultimate Africa Adventure: Southern & East Africa Deluxe Safari, Australia & New Zealand: From Ayers Rock to the Great Barrier Reef & Beyond, Mongolias Ancient Mysteries & Modern Marvels, The Silk Road: Marco Polo & Golden Cities of Central Asia, Trans-Canada Rail Adventure & the Rockies, Across Patagonia: Chile's Lakes, Mountains & Wildlife, Wines and Cultures of South America: Chile, Argentina, Uruguay & Brazil, U.S. Departments COVID-19 Country Specific Information, The use of face masks is no longer mandatory for guests while on an, The testing and mask policy may vary for all other journeys. OAT I believe is for active older adults and is part of GC..I might be wrong.. GC has an excellent reputation. at I assist company get their valuable information. The travelers become part of the experience. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle Travel, defaulted on a $10 million loan. Not even your brother.. Henry Lewis's Professional Skills Radar I strongly suspect that Vantage and Grand Circle are related. More than 700, mostly for trips, We encourage Massachusetts residents having trouble seeking refunds from Vantage to, Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a, The page, which points to a data security incident as the, cancellation of a 10-day European spring tulips cruise, archived version of the companys website, high-profile case involved Lewis and his brother, Alan Lewis, Vantage has racked up more than 50 one-star reviews, according to the anonymous employee review website GlassDoor. Entrepreneur, Attorney, Author, Blogger, and Mom. This delay in processing our refund has gone on for over 3 months now, and meanwhile they have had the free use of our $28,000 in upfront payments for over a year. She has traveled the world as part of her company, Vantage Deluxe World Travel, founded by her husband, Henry Lewis, is 1983, and a business she has been part of for the better part of twenty years. The internet gives travellers a wide exposure to other people's experiences and opinions, and we would never travel with a company that has has much negative press as this one. at Vantagetravel.com has 265 employees. Wherever you long to explore, Vantage Deluxe World Travel can help you experience it in ultimate luxury. Find contact details for 700 million professionals. On April 20, 2020 after seeing on-line that the Hurtigruten cruise/dates we were booked on had been cancelled, I called Vantage and spoke to "Tom" who said that he would start the refund process on our behalf, which should take approximately 30 days to process. Now, with the European Unions new travel restrictions barring entrance for American travelers, were updating you once more. Patricia says that the positive financial impact that Vantage has created for local villagers along their tour agenda has been massive, giving citizens the financial resources to invest in infrastructure, send their kids to schools, and to build thriving businesses. Total amount $48,600 paid in full.We get no response when we call the telephone numbers - busy signal or no connection. In our 36 years, weve prided ourselves on delivering outstanding and unforgettable journeys to our travelers. The company advertises an all-inclusive experience, Most of the ships are relatively small: The $70 million Ocean Explorer, which, Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a, In 2007, the brothers donated some of their shares of the Paul Gauguin, a cruise liner, to the Boston Foundation, a local philanthropy. Posts: 328 Likes: 0 Received 0 Likes on 0 Posts I strongly . Subsequent emails have gone unanswered. I have been waiting since last year for refunds totaling $37,416 for two trips I cancelled. Todays Vantage song and dance. Vantage Travel Service is part of the Hospitality industry, and located in Massachusetts, United States. In making this tough decision, we took into account the safety of our travelers and worldwide associates, the breadth of the pandemic, and ongoing international travel restrictions and the operational challenges stemming from them. Why are travel refunds taking so long now? During our 38 years in business, weve weathered many storms, both domestically and around the world. Yes, they are relatedOAT and gCT are the same company, and Vantage is owned by a brother to GCT owner, I believe. Thank you for your ongoing understanding during this difficult time. It was founded in 1983. I think Michael is in denial or has an unrevealed vested interest in GCT. Southwest just got a one-two punch for its holiday misdeeds. I said impossible, let me talk to supervisor. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-107428238', '');}, 'log_autolink_impression');Vantage Deluxe World Travel for July 2020. With vaccinations now underway, theres much to be optimistic about however, the travel industry is still feeling ripple effects from Covid-19. As a child, Henry and his elder brother . The owners are brothersas stated on an international travel board. In court documents, he alleges that his brother asked him for the loan in late October to help meet payroll. Credit: 2021 Vantage Deluxe World Travel . The negative press is self evident. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. at I know that GC is sort of an older generation to OAT, but wondered about Vantage. What is Henry Lewis's role at Vantage Deluxe World Travel? It is headquartered in Boston, Massachusetts. Eversource Gas says I have a leak. Here's what's shakin' on South Island. I have been on several tours that my wife and I thought were terrific, yet people comlained about things. Universidad Internacional SEK - Company, Member National Executive Committee at FICCI, Founder & President of Leaders Excellence at Harvard Square well as phone numbers accurately with On Tuesday, the state Attorney Generals office released updated data about Vantage. Henry Lewis became the CEO of Vantage Deluxe World Travel in May of 2016. JNelson, even if you are in Italy as your profile location suggests, you should still file a complaint with the Massachusetts Attorney General as others in this thread have done. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Its with a heavy heart that weve made the difficult decision to extend the postponement of all journeys through December 31, 2020. If you are one of these travelers, youve likely already received an email from us about your 2020 journey. Contact over 250M professionals instantly by email or phone. The four-page promissory note signed by Alan Lewis on Oct. 22, 2008 says that he will repay the $10 million loan with 7 percent interest on Dec. 29, 2008. Find Henry Lewis's accurate email address and contact/phone number in Adapt.io. Our help is free. If you book with this company you might as well throw your money down the toilet, wrote one user last year. You made the following quote yet you CLAIM to have used GCT 5 times. Joseph Matzkin, the attorney for Henry Lewis, said the parties agreed to a settlement yesterday for the full amount plus interest and attorney fees. Vantage offers high quality yet affordable tours for mature travelers while Grand Circle calls itself a leader in international travel, adventure and discovery for Americans aged 50 and older., Im more of a Hilton and hes more of a Ramada, said Henry Lewis of his brother. How do you get off????? The Vantage Deluxe World Travel team has helped more than one million customers live out their unique dream vacations around the world. We can help. Do Not Sell or Share My Personal Information. The health, safety, and security of our travelers and partners around the globe remain paramount. Khaitan & Co, IT Consultant / Power Systems servers with IBM i (AS400) Specialist, Ingeniero Informtica Put on CC for travel miles. United States Attorney Donald K. Stern and Michael Ahern, inspector in charge, Northeast Division, U.S. . Godmothers Deirdre Dirkman, vice president of worldwide operations and Patricia Lewis, wife of Vantage Travel founder Henry R. Lewis, christened Ocean Explorer in Boston. Interesting enough both Vantage and GC are located in Bostonbut Vantage I believe is a separate company.. All three are aimed at 55 and older. Vantage Deluxe World Travel. at in Management Science from Swarthmore College and an MBA from Boston University. A number of people who said they used to work there described a toxic work environment. Do I have to pay this service bill? Vantage would provide the airfare for all recipients, and would turn their empty cabins into a luxury retreat for deserving families. The city is divided into 20 arrondissements, or districts, which spiral clockwise from the city's center. Perhaps youve already even heard from us. Since so many folks seem to know so much about GCT, and OAT (never mind that they haven't been) can someone tell me frankly how to get OFF their mailing list. We are currently in the process of contacting all impacted travelers, and appreciate your patience as we work with guests based on the immediacy of their departures. Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a number of lawsuits over the years, according tocourt. New Details Released. However, lots of folks have been satisfied when there are no problems. Founder @ Vantage Deluxe . We have taken several GCT tours and cruises, with mixed results, two were disastors, so I speak from experience. Additionally, due to new country-specific travel restrictions, we have postponed Gold of the Nile: Ancient Egyptian Wonders on the Inaugural Cruise of m/s Nebu, Luxury on the Nile: Ancient Egyptian Wonders, Ancient Wonders: Egypt & Nile River Cruise, Incomparable Monuments: Timeless Cruising on the Nile, and Waterways of Southern Africa: A Luxury River Cruise Safari through September 30. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or, when available, contact us via the chat function on our homepage. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or check My Portfolio for travel alerts or to make a payment.. Global Business Roundtable (GBR), Principal Associate at Khaitan & Co Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle. Until the mid-19th century, when industries developed there, it was only a small township centred on its famous abbey church, which had been the burial place of the kings of France. In May 2019, my mother and I booked a deluxe Alaskan vacation with Vantage Deluxe World Travel for July 2020. Read More Business Details and See Alerts, International Association of Better Business Bureaus. A service rep named "Bethlehem" responded to the certified letter on his behalf via e-mail on June 26 basically saying to "please be patient". In May 2019, my mother and I booked a deluxe Alaskan vacation with (ta && ta.queueForLoad ? Part of HuffPost News. Making remote or global hires? Get the latest business insights from Dun & Bradstreet. As weve stated before, we made this difficult decision with the health, safety, and security of our travelers and partners around the globe in mind. and discover candidates outside of LinkedIn, Trusted by 400K users from 76% of Fortune 500 companies, Find anyone, anywherewith ContactOut today. Michael: They why are you? Roche. Following Ocean Explorer will be a second sister ship Ocean Odyssey coming online in 2022. Lewis was a beneficiary of the services at West End House when he was a kid, and he credits the organization for giving him direction early on, that has resulted in much of his success today. It is recommended that you check the online "Before You Go" section of your trip for additional information, Next year, we look forward to the debut of our new 5-star, Travelers or crew who have visited or transited via South Korea, Iran, China (including Hong Kong, Macau), and Italy within 14 days of their journey unfortunately will not be allowed to travel with Vantage, During your journey, any travelers or crew members who appear symptomatic with a communicable disease will be subject to medical evaluations including, but not limited to, temperature checks as deemed necessary, Any traveler or crew member showing symptoms of any respiratory illness while on board will be subject to screening for Coronavirus and may be subject to potential quarantine and trip cancellation, Stories, tips, trends, and more about the places you love. Inclusion advocate. We are currently notifying impacted travelers. The West End House is a recreational facility for inner city kids, helping more than 2000 youth each year. (got a massive brochure today detailing all their ships and offerings for the next year! We sent an email and a certified letter to Henry Lewis (Owner/CEO of Vantage Travel) on June 12. As a reminder, you can always view your journey information and make payments via My Portfolio.
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