video below shows the flame effects working from inside the fireplace. It may need new batteries or have a fault in its wiring. In order to ensure proper operation of the unit, please make sure the alternative media you choose is the same weight as the original media provided and that you are not using anything fine (such as sand) or liquid as it could get into the inner components and render the unit inoperable. In case you have tested the first four possibilities and your remote is still not functioning, its possible that it has to be replaced. Turn all switches to the "off" position and unplug the unit from the wall for 5 minutes. We receive monetary benefits in return for showing ADs on this website at no cost to you. on the switch for the flames but theres no Whats New in Electric Fireplace Technology? flames on the Cavalli are created by a ultra-fine water mist that rises up and works with the under fuel bed lighting to give a fully three dimensional fire effect. Shuts Off Automatically 3. Error Codes 7. Check that the blower is running. Get in touch with our expert team via phone or email. Many newer models of electric fireplace If your Dimplex electric fireplace wont heat, make sure it is turned clockwise to the highest possible heating setting. Is it normal for light to be visible around the log set? We typically sell 1 to 2 Opti Myst fires a month as they truly offer a stunning effect and complement our luxury marble fireplaces. From your description, the first thing I'd look for would be a loose terminal, probably in the plug. The mantel was designed to allow enough space around it for our firebox to operate properly. et Cie, S.C.A. Here I mentioned the solutions to the problems that Dimplex Electric fireplace owners face regarding fire flame effects not working. We will look over some of them in this section. No Response from the Flame Effects Switch, Power outlet faceplate is warm or even hot. fireplace then there may be an issue Light should not be visible around the perimeter of the log set. Multiple reasons, such as the switch being old, the control not being grounded correctly, or the button is inserted in faulty outlets and worn-out sockets, as well as the controller having a loose wire connection, are the causes of this significant issue. We do not recommend putting televisions on units that are not specifically classified as TV stands. not working. Fix and if need be, replace your electrical connection that made your motor go defective in the first place. There may be radio frequency disturbance from an outside source. Find answers to common technical questions below or check your Product Service Manual for detailed troubleshooting steps. Dimplex products come with their own troubleshooting guides, or a troubleshooting section at the back of the Product Service Manual. Make sure that the motor of your Dimplex model draws stable electricity at all times. If you cant set the desired temperature, you may be choosing a temperature out of your fireplaces range, which is 5-35 C. That depends on the model and brand. Get 24/7/365 support with Aida. The rubber grommet may have been inserted backwards. Squeaking noises from an electric fireplace The main reason of Dimplex Electric Fireplaceflame not working properly is the faulty bulb. I created this website to help others learn about all types of fireplaces and how they can make the most of them. Also, ensure that the source that provides a connection to the bulb works properly. Please review the Maintenace Instructions in the Owners Manual for light bulb replacement. Based on the nature of the sound, the likely causes can be identified. develop such as the motor or rod that help to generate the flame effects not *Most gas fireplaces produce over 20,000 BTU of heat in a single room while the average size home requires only 90,000 BTU to heat the entire house. The flame effect on my Dimplex Electric Fire has stopped moving. If you think that the bulb needs to be replaced, these older electric fireplaces will generally be compatible with an E12 bulb. Rattling noises usually mean that blower screws are loose and coming apart due to vibration. Finance is provided by PayPal Credit (a trading name of PayPal (Europe) S. r.l. Several other issues can cause an electric fireplaces flame effect to stop working properly, including: If the Diplex electric fireplace flame is not functioning properly, there are several troubleshooting steps that you can take to try and fix the issue. This is a step by step video on how to repair it. It is always recommended that you check with the television manufacturer for any restrictions prior to installing your Dimplex fireplace to ensure all restrictions are met. type of bulb (E12) but check what A buzzing sound is indicative of a bad flame speed control module when coming from the control panel. When you need a change you can move it to a different room and when you move to a new home you can take your investment with you. The stylish off-white matt finish is ideal to suit changing interior colour schemes, while the dual opening doors and comforting Opti-Myst flame effect provide the ambience of a real fire. Save my name, email, and website in this browser for the next time I comment. If you see the light, but no flickering, then it is likely that the motor will need to be replaced. This means that you never need to worry about oxygen depletion or carbon monoxide poisoning in your home. Typically it is housed on the far left side of the rod, where it is tasked with rotating your mirrors to diffract the light properly. To which include a mesmerising fire with flame effect, for a complete fireplace in an instant. Have a question? Furrion Fireplace Flashing Red Light [3 Easy Solutions] April 8, 2023 February 2, 2022 by William. How the flame effects work on It features a fully variable flame and smoke intensity control. In Electric Fireplaces by James O'KellySeptember 20, 2020Leave a Comment. eBay (UK) Limited acts as a credit broker not a lender. After 5 minutes, power everything back on and try again. The Dimplex fireplace insert is designed to fit just about any fireplace opening with ease. Modern electric Dimplex electric fire flame effect not working mainly because of bulb malfunction, loose wiring, faulty flame effect controlling switch, defective motor, and LED driver malfunction. The Rod Mechanism is not Spinning Properly, 5. are most commonly created using a light Inspect your LED driver thoroughly; after checking it from the inside and outside, you will know if the other components or the capacitor cause the problems. The metal rod that houses the mirrors can Replacing the Bulb Your next checkpoint is the bulb. The most believable electric flame effect yet. If you are using a remote control, the receiver may be defective and need to be replaced. Are Dimplex fireplaces expensive to operate? Simple to install, the Burnham suite can be simply fixed against a flat wall and plugged in! Description. If the flame on your electric fireplace The flicker motor may be defective. Will the Dimplex flame operate without heat? Amazon would not send a replacement but refunded us. fireplace by reaching the components inside youll need to remove the access cover. to have it replaced if under warranty or get a whole new fireplace if not. most likely that the bulb has blown and If the odour continues while the heat is on you may need to replace the heater assembly. With the addition on an audio element of crackling logs, the illusion of a real fire is complete. effects inside an electric fireplace. Cottagefires.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. The remote control may need to be initialized with the fireplace. However, like any electrical appliance, electric fireplaces are prone to malfunctioning from time to time, particularly when it comes to flame. JavaScript is disabled. Hire a professional to ensure that the above-mentioned cycles work perfectly without causing issues with your Dimplex models electric fire flame effects. The electric fireplace is not intended for use in bathrooms, laundry areas and similar indoor locations. The Auberry is a twist on a traditional classic. If nothing Heres a video to help you through this process. At all other times, please drop us an email. All pallet deliveries are kerbside/front door delivery only, so please arrange adequate means to take your order into your home. Dimplex fireplaces distribute a warm, gentle, even heat over a wide area by means of a silent fan-forced heater. rod. While this option is not available on all models, check your manual to see if you have a reset option for your electric fireplace. In case you hear sounds only when the blower is on, the motor is most likely faulty. Optiflame Pebble Effect. your particular model of electric fireplaces then youll need to access the So, breaking it down, if your flame effects arent working, then its likely down to one of the following: In the next few sections, well list the most common problems that youll see with your electric fireplace, and now that you know how it works, you might find that fixing it is going to be much easier than you previously thought! Check to ensure the batteries in the remote are working, then follow the re-initialization process which can be found in your owners manual. Youve heard someone say when describing a Magicians trick that its all done with mirrors? If the motor itself is out, youll need either contact a local professional for repair or contact your vendor, as they may provide either service or the replacement motor so that you can get your flame effect restored. Contact your vendors customer service, and they should be able to provide you with some additional steps or even refer you to a qualified repair technician in your area so that you can get your electric fireplace up and running the way that its supposed to be. effects are being displayed. Description. Key features of the Dimplex Burnham Opti-Myst Electric Fireplace Suite can be found below. Are you a trade or supplier? because you can still hear the motor The ivory surround and hearth provide an attractive companion to the graphite chamber and slips. Your email address will not be published. through use. When you want clean heat with a little ambiance, an electric fireplace does the trick. All you need to do is drain the water. The bulb Due to the inside bulbs malfunctioning, the fireplaces flame effect disappears. Dimplex revolutionised the fires market when we launched the first Optiflame effect in 1988 and since then we have consistently refined and improved it to an award-winning level of perfection that you see today. It will be fine. Many of the issues that can cause the We recommend purchasing a furniture crayon of the same colour and using it to touch up your mantel. Create a dramatic focal point in any room with the beautiful Dimplex Alameda stone effect electric suites An all-in-one fire solution, perfect for homes without an existing fireplace, with no chimney or flue needed, the Alameda can be easily fitted into any room and offers style and ambience. http://www.dimplex.co.uk/assets/kb/operating_instructions/Navarra_Pebble_Instructions_-_Issue_3.pdf, http://www.dimplex.co.uk/assets/kb/self_help_guide_diagnostics/fires_and_surrounds.pdf. The probable cause for this problem is that the LED driver module is faulty, and needs replacing. 2 Remove the coals or pebbles from the front grate. I've checked the plug and followed your advice, sheds, and while everything looks much tidier, it hasn't solved the problem. the rod. include: The bulb is an integral part of the flame This fireplace boasts a large 738 sq. So, initialize the transmitter to your furnace. Help please. You can find the right guide on our Product Downloads page. Your email address will not be published. All it takes is removing some screws and replacing a light bulb or two. Yes! in an electric fireplace stops working, but the most common can be that the bulb(s) need replacing. Refer to your Dimplex electric fireplace manual to see how to drain the container for your specific model. Easily fix your electric fireplace for less than $5! Check to see if there is enough liquid in the sump and if the sump fan is functioning normally. What is the maximum weight I can put on my TV stand? In our experience, the following situations can be the case when you are hearing noises from your fireplace. Find many great new & used options and get the best deals for Dimplex Optiflame CLUB electric flame effect fire CLB20R 2Kw at the best online prices at eBay! Be careful not to spill any liquid within Alternatively, installing an LED to provide the fire flame effects in your Dimplex electric fireplace is an option that lasts longer than the bulb. 100% Heat Efficiency at Point of Use. In this case, the blower will blow out cool air into the room. If your log set does not light up any more than the log set must be replaced. Check the continuity of the heating elements with a multimeter. For a better experience, please enable JavaScript in your browser before proceeding. Please ensure you are also maintaining the minimum clearances allowed for all Dimplex fireplaces, which can be found in the owners manual. but theres little or no movement (or theres squeaking), then the. For more information on how the flame effects work we have a complete guide to how an electric fireplace works. They are standing by to answer your questions. The most common issues with the flame on an * So, working in conjuction with the home's primary heating system, Dimplex fireplaces are capable of taking the chill off just about any size room when required. Contact Us There is nothing you can do to fix a hot thermostat. If you need a copy of your manual click here and enter your model number: Due to the variances in our wall mounted fireplaces we recommend checking the troubleshooting guide in the service manual or contact customer support at 888-DIMPLEX (346-7539). fireplace. If your problem continues here are a few trouble shooting points: This goes doubly so if you are getting responses from any of the switches. Why is my Dimplex Electric fireplace Flame not Working? In case there is no humming sound coming from the blower at all when getting power, the entire motor is faulty and needs replacement. Dimplex products come with their own troubleshooting guides, or a troubleshooting section at the back of the Product Service Manual. The dazzling flame effect can accurately reproduce a natural wood-burning fire, gas fireplace or a range of ambient light themes that range from moody and hypnotic, to pulsing and vibrant. Suppose you find that the switch is indeed faulty. Fireplace Making Noises 8. More modern electric fireplaces will use Then remove the grate. Keep your skill level in mind when purchasing an electric fireplace, consider working with a local installer to get the focal point of your dreams done correctly! You can use any form of lubricant (such as However, with continuous usage, you will find that there are common Dimplex electric fireplace problems that occur from time to time. Other warning signs of a power-draw issue may include the following: If you run into either of these symptoms, disconnect the unit immediately and not run it from this outlet. viewing area, removable trim kit, mesh screen and remote control for the ultimate in style and comfort. rod has seized. Thanks PJ, I'll check for that and report back. differ between each model of electric fireplace but its more commonly located All of our current products being produced meet CARB Phase 2 requirements. One of the most common problems can simply In order to fix the flame on an electric Required fields are marked *. The circuit breaker trips or blows a fuse when turned on. [Safety Concerns], How Long to Season Cottonwood for Firewood? It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. The flicker rod may not be connected to the shaft on the flicker motor. It can turn out that this switch itself is or becomes defective, putting a stop to those fire flame effects you want. It is a unique, patented means of generating realistic simulated flames from an electric source and creates the illusion of flames emanating from the centre of an enhanced depth fuel bed to provide a realistic glow that can be enjoyed throughout the whole year. Ensure method of installation does NOT obstruct the air intake slots on bottom front of unit in any manner. After that, check the control board. Save my name, email, and website in this browser for the next time I comment. A licensed electrician is going to need to assess the outlet involved. If your cords appear to be in good condition, unplug the fan for several minutes before plugging it back in. The flame-producing rod is responsible for creating the heat and light necessary to simulate a real flame, and if it is not functioning properly, the flame effect may not work correctly or at all. With its fresh monochromatic styling and bold, crisp lines, this complete suite creates the ultimate statement fireplace in any room. Finally, if nothing seems to be working, replace the whole electrical outlet as it might be faulty and tada! Electric fireplaces typically use a similar Bulb needs to be Replaced The most common issue with a missing flame effect is simply that the lightbulb inside has gone out.