You can find more information about cookies and how to manage them athttp://www.allaboutcookies.org/. I have sent a request to your email asking for your order details so we can look into this further for you, if you could come back to me, I would be very grateful. The onset of the global pandemic hit everyone hard, including us. Reply Report inappropriate content Ashtonian1954 Wigan, United Level Contributor 23,541 posts 139 reviews 205 helpful votes 4. We believe biology, and how we use it in our day-to-day lives, can drive human progress in the same way digital developments have transformed our world in the last 30 years. About Us THEY ARE KEEN TO TAKE YOUR MONEY AND NOT REFUND WHEN YOU CANCEL YOUR ORDER IN A TIMELY MANNER! Our Services and Results Are Not a Substitute for Medical Judgement. Your result may not come in at the same time as others who've submitted their sample at the same time as you. For information about how to return a saliva/NPS collection kit to us, see clause 8.2. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. No number to ring chronomics. Contact information (email address, postal address, telephone number) Log on credentials when you create an account with us (e.g., user ID, password) Sex This confirms they've been approved by a German organisation called TuV Sud. If you need anymore help, please don't hesitate to contact the team here: https://help.chronomics.com/contact-us and we'd be happy to help. At Chronomics, were at the forefront of this revolution. In line with Chronomics returns policy on their website.The parcel was received and signed for by chronomics. No problem with the company. Hi Paul, Thank you for your feedback. It can take up to 48 hours for your sample to reach our lab. Hi Ronald, Thank you for your review, I am sorry to hear you had difficulty locating the required barcode number. We are delighted to hear you are a returning customer and you have been happy with our services. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Similar Profiles. 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. I need to sort this prior to filling out the government locator form to return. I've ordered a number of things from them, and I've never been let down. Chronomics was founded in 2017, by five friends from scientific and technological backgrounds. We hope you have a lovely Christmas and wishing you all the best. And this revolution is for everyone - its not about those who are rich enough to be able to afford it, or unwell enough to need it. To request access to your personal data and how we process it. free lookups / month. It'll take 24-36 hours for us to process your test - this is 24-36 hours. Hurdle is a trademark of Chronomics Limited. :-). Re: TUI/chronomics day 2 Test 1 year ago Save Dave No credit card required. Please include in your request sufficient information that allows us to reasonably verify that you are the individual about whom we collected the personal data or the parent or guardian of that individual, including a means to contact you. not very helpful. If we make a change to this Policy that, at our sole discretion, is material, we will summarize the changes. Where applicable, your preferences in receiving marketing from us and our third-party providers. Our products can be used internationally: we generate results and certificates in the format accepted by different local authorities. Results Delivery & Monitoring, Who We Support We may contact you if we are in need of information to support your request or to verify your identity as related to the Services or your personal data. Our Services and Results Are Not a Substitute for Medical Judgement. Disclaimer. All rights reserved. Customer Help Centre In the Two-step authentication section, under Save your recover codes, click View codes. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. If the saliva/NPS collection kit has been dispatched to you, your refund will be made within 14 days from the day on which we receive the saliva/NPS collection kit back from you or, if earlier, the day on which you provide us with evidence that you have sent the saliva/NPS collection kit back to us. 18.99. Get the latest business insights from Dun & 2017-2023 Chronomics Limited. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. To communicate with you and market to you where, depending on your location, you have opted in or opt to receive marketing information marketing requirements. Here you can contact via Chronomics Corporate Office is Lombard Business Park, Bizspace, London SW19 3TZ, United Kingdom. Eventually found a TUI emergency number where a kind lady issued new bar codes and then all worked. If you withdraw your consent, our use of your personal data before you withdraw is still lawful. Well get back to you as soon as possible. Seed, Series A, Private Equity), Whether an Organization is for profit or non-profit, General contact email for the organization. Developer Docs Kindest regards,NiciaSocial Media Department. Parental/guardian submission of their childrens personal data for the purposes of obtaining Services is permitted. Nicholas Werners latest job experience is Your results were late for our flight and we had to use airport tests. Disclaimer. I'm so sorry to hear of the issues you have experienced, and can assure you our intentions are to always give the best customer experience, and I am sorry this hasnt been the case in this instance.I can confirm, looking at your recent contact with us that the issue has been rectified, however I have sent you a follow up email with further information regarding the circumstances of your query to help you further.Wishing you all the best. We hope you have a lovely Christmas and wishing you all the best. | Read 12,541-12,560 Reviews out of 15,147 Lab Processing WebDo you agree with Chronomics's 4-star rating? These products, along with our epigenetics suite, are just the first steps towards our goal of creating a truly ubiquitous technology platform that links the biological and digital worlds. Best wishes, NiciaSocial Media Department. But, in a rapidly changing environment where biological testing became part of our everyday, at Chronomics we were able to use our expertise to become a central part of the fight against COVID-19. WebChronomics, Ltd. employs 111 employees. 2017-2023 Chronomics Inc. Hurdle is a trademark of Chronomics Inc. All rights reserved. Poor customer service from a company that people needed at the time of Covid-19.Following on from contact from Ty, I have used the form supplied on the Trustpilot response and have still not received an answer. Except as prohibited by applicable law, Chronomics (and its group, affiliates and representatives) expressly disclaims any and all liability for any consequential, indirect, incidental, special or exemplary damages, including without limitation any loss of revenues or profits or any loss of use of data, arising out of or connected in any way with the services, bio-infrastructure, test kits or test result; and Chronomics shall not be liable for acts, omissions or conduct of any third party (including without limitation any laboratories, healthcare providers, clinicians, contractors or otherwise) from the risk of harm or any damages from the services rendered or test kits manufactured, distributed, dispensed or sold by any third party. Up to 5 If we can be of any assistance, you can always get in contact with us and a member of our team will gladly provide assistance. 39. We may share information about you as follows: We may also share aggregated, de-identified or anonymized data, which cannot reasonably be used to identify you, for our lawful business purposes, including to analyze, build and improve our Services, and improve our products and other offerings, provided that we will not share such data in a manner that could identify you. Chronomics makes no endorsement or representation as to the accreditation, licensing or good-standing of any healthcare provider under applicable laws. Every day would start at 6am outside various stations, leafleting and standing with placards trying to explain epigenetics to beleaguered commuters. WebContact Email solutions@chronomics.com Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. And yet today, accessing biological information - and making it actionable - is complex, costly and cumbersome. 5 free lookups per month. View contact profiles from Chronomics, Ltd. Popular Any other information you choose to provide to us. Kind regards,Tyhttps://help.hurdle.bio/contact-us - Please use this link Ronald if you do need any further assistance. All of this went into our Chronomics testing kits that we could begin to introduce to the public and businesses alike. If you continue to use the Service after a Policy change goes into effect, you are consenting to the revised Policy. For example, you may have the right to: If you wish to exercise any of the above rights, please contact us using the contact details below. Our team plotted a course through several iterations of our product, working closely with customers on what they liked and didnt like about the technology platform, the tests and the interpretation of their results. Blog As-Is. A year on, I get an email saying that I had been 'subscribed' to a service that I did not receive or want and money would be taken from my account. This can be done using a smartphone but also works from a computer. Best wishes,TyService Desk Manager. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. Hurdle is devoted to one thing building bio-infrastructure that simplifies and accelerates access to biology for companies and consumers. Careers, Contact To restrict processing of your personal data. We have appointed a data protection officer (DPO) who is responsible for overseeing questions related to this Privacy Policy. That's great to hear that Ryan gave you fantastic service! We are Chronomics Ltd a company registered in England and Wales. Our company registration number is 11120038 and our registered office is at 1 St James Court, Norwich, Norfolk NR3 1RU. How to contact us. You can contact us by to us at support@chronomics.com . How we may contact you. I then sent the tests back (unused and tracked by the Royal mail). Lateral flow test (observed in-clinic) *. To electronically move, copy or destroy your personal data in a standard, machine-readable form. Hi John, Thank you for your lovely feedback! Here we highlight of the Chronomics Contact Number is +44 20 8016 2620 which you can resolve your queries quickly and easily. We will definitely use these guys again! Get contact details including emails and phone numbers Horrendous!!! I have passed on your kind words to Ryan! Cookie Policy You have the following choices with respect to our use of your personal data on this Site: If you are located in the European Union or the United Kingdom, under certain circumstances, you have rights under the General Data Protection Regulation (GDPR) in relation to your personal data. We will provide this to you electronically in a structured, commonly used and machine readable form. I'm incredibly sorry for the negative experience you've had. It took me hours (literally) to get the whole thing done. Hello Karen, We are sorry to hear about your inconvenience when using our test. A healthier future is within your grasp with our pioneering epigenetic testing kit. All orders are subject to our Terms & Conditions (chronomics.com/terms-conditions/). The company began in the unlikely surroundings of Peru when two friends from Cambridge University Tom Stubbs and Toby Call met soon-to-be Commercial Lead Charles Ball and future Chief Technology Officer Rob Thompson (complete with motorbike and leather trousers) while they were all travelling. After securing enough initial investment to get things off the ground, our research developed a handful of novel biomarkers that could be used for a range of purposes from human and animal health, including pets and livestock, to lifestyle decision-making. Once I knew how straightforward it was the 2nd time no problem. You hide behind emails no phone number to contact you dont answer emails just appalling. We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which we collected it . WebCEO at Chronomics Cambridge, United Kingdom Ranked #1,233 out of 24,660 for MRes/PhD student in United States View Tom Stubbs's Email & Phone Number Tom Stubbs's Work Experience University of Cambridge MRes/PhD student October 2013 to Present Tom Stubbs's Education University of Oxford The law requires us to retain your personal data for a longer period, or delete it sooner; You exercise a right to have your personal data erased (where it applies) and we do not need to retain it in connection with any of the reasons permitted or required under the law (see the Rights Under the GDPR section below); or. Take Control of your DNA. Founded in 2017, Please see our Cookies and Other Online Tracking Technology Policy (Cookies Policy) for further information. The world is at the dawn of a bio-revolution - with science set to transform our lives in the coming decades. Editor, Marcus Herbert. WebKontakt E-mail: hello@getklarity.shop ffnungszeiten: 09:00 Berlin Time 20:00 Berlin Klarity BVBlaak 5203011 TA RotterdamThe Netherlands Company Number: 81680554EORI number NL862179555 VAT Number: NL862179555B01Tax Number: 8621.79.555C For Individuals Private Healthcare Providers If we can ever be of any further assistance, don't hesitate to get straight back in contact. WebSteps: From your Shopify admin, click your username and account picture. Cookie Policy We highly appreciate your positive review and would like to thank you for using our services. If you need anything else, please don't hesitate to get in touch with our team here: https://help.chronomics.com/contact-us and we'd be happy to help!We hope you have a lovely week!Wishing you all the best. Scientific Advisory Hi Richard, Thank you for your feedback. Chronomics does not provide medical advice, nor directly administer any diagnostic medical tests, prescriptions, or other healthcare interventions. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. If you need any further assistance, please dont hesitate to contact our team via this link - https://help.chronomics.com/contact-us Kind regards, Ibukun Social Media Associate Advertisement CU customer 1 review GB I emailed chronomics to advise that the test was sent incorrectly again. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Our Sites may include links to third-party websites, plug-ins and/or applications, including but not limited for social media purposes. If we do, we will let you know by revising the date at the top of this Policy. Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. We want to drive a revolution so that people can be proactive in controlling their own future and their contributions to the future of humanity through biological data and discoveries about themselves, their surroundings or their livelihoods. You was able to solve my problems with an immediate response which is very rare these daysI cant thank you enough for this great service, Hi David, Thank you very much for taking the time to provide us with such a positive review, if we can ever be of any assistance, don't hesitate to get back in contact. Furthermore excellent are the rates! Hi Joanne, I'm sorry to hear of your experience Joanne, unfortunately from your name left against your review, I am unable to identify any previous orders created, in which I require to obtain contact history.We do always email all of our customers back and our contact centre is open from Monday-Friday 09:00-18:00. We encourage you to read the privacy policy or notice of every website you visit. We use dedicated people and clever technology to safeguard our platform. Except as prohibited by applicable law, the services, bio-infrastructure, test kits and test results that are made available through or via Chronomics are provided as-is and without any warranty, representations, assurances, or guarantees of any kind whatsoever, whether express or implied (either in fact or by operation of law). Edit Lists Featuring This Company Section, Saliva test DNA company expands globally after $100k US boost, Medical Device Companies With More Than 50 Employees, Biotechnology Companies With Less Than $1B in Revenue (Top 10K), England Companies With Fewer Than 100 Employees (Top 10K). Necessary for the purposes of preventive or occupational medicine, for the assessment of the working capacity of an employee, medical diagnosis, the provision of health or social care or treatment in accordance with applicable laws. Lab Partner Program I printed them out on my printer instead of keeping the details on my phone, but that was my choice. WebChronomics Ltd 1.0 (56 Ratings) | Write a review 26a Lombard Business Park, 8, Lombard Rd , London , SW19 3TZ Directions Website Call Closed today Open Monday 09:00 - Recipients of the services and test results should exercise (or obtain) professional judgement in evaluating the test results when undertaking any course of action or inaction based on the test results. If anyone needs to contact them to speak to a Chronomics agent this is their number: 020 3545 1030 as they dont advertise it anywhere! I have instead re booked a test with ExpressTest. Find out how we combat fake reviews. I haven't got my test result yet, what should I do? you have objected to its use and our investigation is pending or you require us to keep it in connection with legal proceedings. Thank you. We share personal data with our affiliates, vendors, consultants, and other third-party providers who need access to such information to provide the Services or to assist us in providing the Services, including for example, we may share your information with a laboratory, healthcare provider, telemedicine organization, cloud service provider, shipping entity, or third-party such as our contractors or consultants who are assisting in the Services or providing technical support. Terms & Conditions Leave your details and well be in touch shortly to arrange a time to speak. I'm terribly sorry for any inconvenience caused. !Very far from being a happy bunny. We do not control these third-party websites and are not responsible for their privacy statements. We use your feedback or responses to surveys to provide , provide support for, improve, and develop the Services and our Sites. This was the 2nd time this year using chronomics. In all other cases, your refund will be made within 14 days of your telling us you have changed your mind. Privacy Policy Search over 700 Here are 8 tips for writing great reviews. Yes, you dont have to wait days for someone technical to respond to you, our team understands knowledge bases, and your account, and well hand hold you through all your questions. Chronomics is a tech-bio company on a mission to make biology accessible and actionable to everyone. 2017-2023 Chronomics Limited. If you still have questions or prefer to get help directly from an agent, please submit a request. Hi Peter, Thank you for your feedback. Any such transfer will be in compliance with applicable law. We use your personal data to respond to your requests and inquiries. Disclaimer. To complain to a data protection regulator. If you are receiving tests from us or from one of our partners, vendors or contractors, or you are registering your test, or using our Site, this information may include: Below is a summary of our use of cookies and other online tracking technologies on this SIte. No tel number available to resolve problem. Kindest regards,NiciaSocial Media Department. We also collect your IP address and other unique identifiers of your computer, mobile phone or other device used to access our Sites. Where we do not need to do this because we already have this information, from the date we received your request. After much frustration in trying to find out why my test hadn't arrived, I got my money back. WebChronomics Corporate Headquarters, Office Locations and Addresses | Craft.co Thank God Covid is virtually finished as I would never use your company again. We often link to other websites, but we can't be responsible for their content. Thank you so much. We take reasonable technical and organizational measures to help protect personal data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. This version 1.2 was last updated November 14, 2022. Optional: If you've used all ten of your recovery codes previously, then click Generate new codes. The website is simple to use, and they consistently offer top-notch customer support. My Kit ID wouldn't work, so I contacted Chronomics via the form, not expecting it to be resolved in time for our sailing. If there is anything else we can assist you with please feel free to contact us on: https://help.chronomics.com/contact-us Best Wishes Waleed social media associate I would understand if I had sent the email to the wrong address but I used their online contact form and have still been ignored. We design and deploy bio-infrastructure across more than a dozen verticals to simplify, speed-up and scale the use of biomarkers to improve everyday decisions. In limited cases, the law permits us to keep your personal data indefinitely provided we put certain protections in place. The services, bio-infrastructure, test kits and test results are not intended as a substitute for any medical advice or professional judgement of health status. Where we rely on your consent as the lawful basis for processing your personal data and special category data, you may withdraw your consent at any time. Lateral flow test *. Eventually I changed my PW and then the computer allowed me to proceed and complete the whole process. 99. It wasn't. Both Qured and Chronomics tests should now have the number 0123 after the CE mark. Please fill out the contact form on the link below and we will reply as soon as possible. We hope you have a great Christmas and wishing you all the best. Were a business thats using biomarkers - quantifiable information taken from the analysis of molecules - alongside technology to democratise the use of science and data to improve peoples lives. This could relate to your personal health and wellbeing; the cleanliness of your environment, or any number of factors that affect how you live and work. Based on your consent, which may be withdrawn at any time by writing to us in accordance with our details in the Contact Us section below. RebelBio and SOSV are the most recent investors. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 3 Posts. Wishing you all the best. This resulted in me being blocked when trying to register the second person. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. To learn how Hurdle (a Chronomics Ltd. brand) handles your information, please see our privacy policy. We hope you have a wonderful week! PCR test *. To have your personal data corrected if it is inaccurate or incomplete. Clicking on those links, or enabling those connections may allow third parties to collect or share data about you. If you still have questions or prefer to get help directly from an agent, please submit a request. Their latest funding was raised on Jan 8, 2019 from a Seed round.

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