It adjusts CPU power state. Try to install an older version of intel xtu, Instead of undervolting, try reducing the maximum processor state in Windows 10. Right-click on the MSI file and hold, drag a little ways onto a blank spot on your desktop and select create shortcut here. Windows 7 installation option is disabled. Apparently there is no compatible processor. You may re-send via your, Can't update XTU (attempted to install on a unsupported platform), Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics. C:\Users\your-user-name\Desktop\Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. However, that's the current version on the website: Rogrio, Thank you for posting in the Intel Communities Support. How can I get this working? God bless. You don't necessarily need a PC to be a member of the PCMR. Windows 10 version 21H2. Run Intel XTU Install Helper You can execute with an argument in first place. I have been in the process of installing all my software, and files manually.3. Intel(R)_Extreme_Tuning_Utility_20220606193339.log, Intel Connectivity Research Program (Private), oneAPI Registration, Download, Licensing and Installation, Intel Trusted Execution Technology (Intel TXT), Intel QuickAssist Technology (Intel QAT), Gaming on Intel Processors with Intel Graphics, https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/. Your email address will not be published. BUILT IN - ARTICLE INTRO SECOND COMPONENT, Content Type: Product Information & Documentation, 8th Generation Intel Core i7 Processors. 09-27-2022 08:03 AM. My laptop has a 8th gen intel 8650u 4 core 8-thread cpu, which only came out about a year ago, and was working fine with xtu last time I installed it about 3 months ago. 7.7 was the last one that worked. I am going to work on the case. In one of those folders you will find Intel_XtuInstaller.msi. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. Please be aware that your processor is not supported by Intel XTU. I found this article and used it for the basis of this post since these instructions did not work for me, although it got me 99% there. So, ignore editing plox.Link to old XTU : festyy.com/wMMu28 Lets users to install XTU on unsupported platforms. [0C74:2708][2018-10-12T02:59:15]i011: Launched elevated engine process. It's worth mentioning that since my initial post, my system has been incredibly unstable (as the SSU log will no doubt show.) Run IntelXTU_Install_Helper.exe XTUSetup.exe in cmd (or PowrShell). You signed in with another tab or window. For a better experience, please enable JavaScript in your browser before proceeding. 1- Just to make sure we understand correctly the current behavior: 2- Was the "reinstall of Windows" a full clean install from scratch? This is the workaround I used:https://kallelilja.com/2018/12/workaround-xtu-attempted-to-install-on-an-unsupported-platform/In summary, it disables the platform check when the installer is running. We are checking this thread and we would like to know if you were able to review our previous post. Windows 10 version is 21H2, which is listed as supported. However, I think it's quite handy, so added least amount of user-friendliness in order to share this nifty tool. That is correct. This is really usefull! I am experiencing the same issue. Thank you for posting on the Intel communities. First things first - am not a youtuber, posted this video just to help others. But I dont have anything else running, I have followed all the instruction on Intels website on how to uninstall but it just want launch anymore. Tried them all [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleRollbackLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi_rollback.log' [0C74:2708][2018-10-12T02:59:12]i000: Setting string variable 'WixBundleLog_XTUInstaller.msi' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910_000_XTUInstaller.msi.log' [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x86_ENU.msi, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None [0C74:2708][2018-10-12T02:59:12]i201: Planned package: SSCERuntime_x64_ENU.msi, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i201: Planned package: XTUInstaller.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register [0C74:2708][2018-10-12T02:59:12]i299: Plan complete, result: 0x0 [0C74:2708][2018-10-12T02:59:12]i300: Apply begin [0C74:2708][2018-10-12T02:59:12]i010: Launching elevated engine process. [3374:2EE0][2018-10-12T02:59:15]i360: Creating a system restore point. Resolution Intel XTU is not supported on Non-K SKU mobile platforms (such as KBL-R U/Y), not even for hardware monitoring purposes. If you need any additional information, submit a new question, as this thread will no longer be monitored. Or did you select another reinstallation option (e.g. Any ideas why this is happening? Os is win 10 pro. The installer.exe is not the actual installer, more like it is an executable which stores the installer called XTUInstaller.msi which it then extracts and places into your windows temp folder. I neglected to mention that the XTU version I'm attempting to install is the latest one (7.7.0.12). I have an Intel 6700k installed a Gigabyte GA-Z710X Gaming 7 MB, runningWindows 10 version 21H2. [0C74:2708][2018-10-12T02:59:10]i001: Burn v3.11.1.2318, Windows v10.0 (Build 17134: Service Pack 0), path: C:\Users\joemp\AppData\Local\Temp{A67E2A08-65AC-4A91-80D6-4C3C32975BAF}.cr\XTUSetup.exe [0C74:2708][2018-10-12T02:59:10]i000: Initializing string variable 'RemoveAllDataCheckboxValue' to value '[RemoveAllDataCheckbox]' [0C74:2708][2018-10-12T02:59:10]i009: Command Line: '-burn.clean.room=C:\Users\joemp\Downloads\XTUSetup.exe -burn.filehandle.attached=604 -burn.filehandle.self=584' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\joemp\Downloads\XTUSetup.exe' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\joemp\Downloads' [0C74:2708][2018-10-12T02:59:10]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\joemp\AppData\Local\Temp\Intel_Extreme_Tuning_Utility_20181012025910.log' [0C74:2708][2018-10-12T02:59:10]i052: Condition 'VersionNT >= v6.1' evaluates to true. The Intel sign-in experience has changed to support enhanced security controls. My CPU is 8550u. I have now reviewed your previous post. Its been a long while since I read the specs and what it supports. ^^. We have not heard back from you so we will proceed to close this thread now. Sign up here No changes to bios settings.Please advise. For any other inquiries, please don't hesitate to contact us back. I have a feeling that this system instability, and XTU's install problems are linked, though I don't know for sureand would still like to pursue troubleshooting the XTU software itself. Hola tengo problemas con la app luego de hacer todo el proceso me da un error al abrir la app The intel Extrema tuning utility is being run on an unsupported platform and must exit. Any other inquiries, do not hesitate to contact us again. The BIOS settings I used from my previous system, where XTU worked, are still in effect. The current, non default parameters are: XHCI handoff is disabled. The BIOS settings are not defaulted. Please click the verification link in your email. Intel Extreme Tuning Utility (Intel XTU) shows error during the installation: Attempted to install on an unsupported platform. More than likely, yes. Power Limit Throttling on Intel i5-8250u ? That's my current XTU version: That's my system: In settings, it says XTU is up to date: However, that's the current version on the website: But when installing, I get this error: How to update XTU on Windows 10? Begin to resent that: you are trying to install on an unsupported platform.Can you advise me how to install the program.More information in the pictures. Dell Latitude 5501: is it worth upgrading the CPU . Because only K series overclocking CPU is supported. I have already ordered that processor. [3374:2EE0][2018-10-12T02:59:15]i361: Created a system restore point. Thank you for your answer. Install intel xtu Error: "Attempted to install on an unsupported platform" Want to install Intel XTU on x1c 2018, suddenly found that no matter what, even the old version can not be installed. Lets users to install XTU on unsupported platforms. Does anyone know either a way of getting intel XTU to install, or if there is any other software that I can use to undervolt my CPU? The "advanced tuning" tab, when selected, merely shows a blank page. // Performance varies by use, configuration and other factors. Please allow us to review this further and we will be posting back in the thread as soon as more details are available. Here's a guide https://www.laptopmag.com/articles/use-maximum-cpu-power-windows-10, [quotemsg=21463302,0,2528639]Instead of undervolting, try reducing the maximum processor state in Windows 10. How to underclock i7 13700k on Gigabyte aorus z690 elite ax. Please do not enter contact information. // Your costs and results may vary. or the folder that was in the log. New comments cannot be posted and votes cannot be cast. You should be able to find it in one of those folders. // Intel is committed to respecting human rights and avoiding complicity in human rights abuses. (i clicked on the ok before running the installer) because else it will say another installer is running, Dont know, honestly. Difficult to know what the problem is. A tag already exists with the provided branch name. Rogrio, Thank you very much for your response. Solved Jump to solution The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. If you sign in, click, Sorry, you must verify to complete this action. If you sign in, click, Sorry, you must verify to complete this action. So please bare with my code if you happen to go through it. Hi there@AndrewG_Intel,1. All postings and use of the content on this site are subject to Intel.com Terms of Use. Some things ive tried is installing an older version which didnt work. The cpu might not support that program. If you would like to continue to use Intel XTU, you should go back to using the version you previously had on the system prior to installing the 7.7.0 release (the 7.6.0 version or newer will support SKL-S/H). I have recently uninstalled xtu and I tried to reinstall it. Were you able to check the previous post? Processor is a i7-6700k, which is listed as supported. Thank you very much for this fix. I tried installing Intel XTU, as this is generally recommended as the program to use to undervolt intel CPUs, though when I try to install, I get the message "Attempted to install on an unsupported platform". It may not display this or other websites correctly. Therefore, after installing XTU with simple trick by Kalle Lilja, XTU can still be used for CPU tweaks, such as undervolting. Thank you! Does it need some kind of permission in the BIOS to allow voltage tweaks? Windows 8.1/10 WHQL support is enabled. Join us in celebrating and promoting tech, knowledge, and the best gaming and working platform. I attempted to manually install these drivers with the inf file which includes the needed sys file using pnputil which prints a message that driver packages have been added. If any error occurs, please submit a new issue with created error.log file. status : rolling back action, https://drive.google.com/file/d/1HqoZhakNSwBsyTHxj8n3Wi1wc6Fk_1BS/view?usp=sharing. [3374:2EE0][2018-10-12T02:59:15]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, options: 0x7, disable resume: No [3374:2EE0][2018-10-12T02:59:15]i000: Caching bundle from: 'C:\Users\joemp\AppData\Local\Temp{1DA93E47-63FD-4398-8A5C-1B0B0C78FDF9}.be\XTUSetup.exe' to: 'C:\ProgramData\Package Cache{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}\XTUSetup.exe' [3374:2EE0][2018-10-12T02:59:15]i320: Registering bundle dependency provider: {6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, version: 6.4.1.25 [3374:2EE0][2018-10-12T02:59:15]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{6a0def1c-f6f2-4a5d-81f6-a1b858352c8b}, resume: Active, restart initiated: No, disable resume: No [3374:2BE0][2018-10-12T02:59:16]i305: Verified acquired payload: XTUInstaller.msi at path: C:\ProgramData\Package Cache.unverified\XTUInstaller.msi, moving to: C:\ProgramData\Package Cache{275588D7-6C9D-4FB0-BBAE-2FA3F7C2DADB}v6.4.1.25\XTUInstaller.msi. The Intel XTU overclock software fails to install citing an "Attempted to install on an unsupported platform" error. 7.7 was the last one that worked. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. I'm using a Dell XPS 13 9360, which has an intel i7 8550u. It adjusts CPU power state. Related Products This article applies to 1 products Show all 1 [from Google Translate] Desafortunadamente, puede haber muchas razones por las que no funciona. Learn how your comment data is processed. After installation of xtu, copies of these drivers are located in the xtu installation folder in program files. In order to review this further, could you please provide us with the following details? for a basic account. Please do not hesitate to contact us back if you have additional inquiries. In order to find that .msi file, copy this and paste it in google. JavaScript is disabled. Let me know. If you need any additional information, please submit a new question as this thread will no longer be monitored. The .msi file will be in one of those two. During install of the currently latest version of Intel XTU (7.9.0.24) I receive a platform unsupported error, while my CPU is shown as supported on the download page.The error:error 0x80070643 attemptedto install on an unsupported platform, I managed to install the application in the way described here:https://www.jas-team.net/2019/07/30/intel-xtu-attempted-to-install-on-an-unsupported-platform/In short: I used the commandline with command:msiexec /i Intel_XtuInstaller.msi DISABLEPLATFORMCHECK=1. So we will close this thread.
