It eliminates the need to manually enter a network name and password. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Windows. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. We tested the Linkzone indoors and outdoors at ten different locations around New York City, comparing it with a Moto Z phone with a more recent Qualcomm Snapdragon 820 chipset. 3. You can also change the name of your hotspot. They support more devices at once than your phone does. Step 2.Tap Advanced options, change DHCPto Staticfrom IP settings, enter a custom IP like 192.168.1.20in the IP addressfield, and tap Save. This corrupted DNS cache prevents you from connecting to the Internet because there is a mismatch in the IP address. Accessing a WiFi hotspot is as simple as finding the wireless network and connecting. This is a more than all-day hotspot, and you can safely use it to give a top-up to your phone through the USB-A port. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. (You can change the device name from Settings > General > About > Name.). If so, you may find that you are only able to access the Internet at slower speeds. The LinkZone 2 is a little plastic brick with some small blue indicator lights on the front. Make sure the password is right. This Alcatel LinkZone 2 hotspot gets you connected on a budget, but it doesn't take advantage of T-Mobile's full network. Another possibility is that the router or modem that is associated with the Wi-Fi network could be malfunctioning or needs to be reset. ), Make sure that the connected device is connected to the right hotspot. You cant give it a separate name. You should now be able to access the internet from your Alcatel Hotspot. Here is how you do that on the host phone. Save my name, email, and website in this browser for the next time I comment. @maryrdelle. H2O usually charges around $10/GB, which is on par with T-Mobile's prepaid rates and more expensive than T-Mobile's monthly plans, but sometimes H2O has blowout sales like 20GB for $50. Lets dive in and learn how to stay connected with hotspots. The MDM9207 can only do 2x10MHz or 1x20MHz carrier aggregation and 64QAM encoding on download, and a single 20MHz carrier on upload. Rule Out Airplane Mode 4. In 4G-only mode, they connect to 15MHz of band 71; 20MHz of band 4; and 10MHz of band 2. Beggars can't be choosers, and T-Mobile hotspot users have been beggars for years now. Recommended ArticlesHow to Fix Samsung Phone Wont Turn On Issues >. Step 3.Turn on both Use network-provided timeand Use network-provided time zoneoptions. On the Web portal, you can see better details on signal strength, data usage, and battery remaining. If you need internet access but theres not a coffee shop around, youre out of luck. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. Check if your Internet Service Provider (ISP) is down. WebFind the right plan Netflix on Us HotSpot plans Voicemail Use Mobile HotSpot All plans support topics. Step 1.Open Settingsand tap Wi-Fi & network > Hotspot & tethering > Wi-Fi hotspot. If eligible, Alcatel Linkzone 2 bundled with 1-month of 2GB 5G/4G Data will be added to cart. for all windows & 100% safe. This plan allows mobile hotspot use, 1gig high speed data with reduced speed for the remainder of my 30 day term. There is no option for a guest network, and no built-in speed testing or parental controls. You can check the method below to try to fix the hotspot connected but no internet issue. Boost and T-Mobile both currently give you 10GB for $50. Improve Your Mobile Signal Strength 6. On the front, there are four lights for cell signal, Wi-Fi, SMS text messages, and battery status. Not having internet access is tough, especially in an increasingly connected world. We got nearly eight, but that's because after four hours, the Linkzone dropped to 2G because its service plan ran out of LTE data. Tutorials Troubleshooting Unlock your device Protect your device SIM card & eSIM All device assistance topics. If these settings have recently been changed by your provider, or if someone has modified these settings on your phone, you need to go back to the working settings to enable the Internet on your hotspot. You can use it as a hotspot anywhere you have data access. Mobile hotspot has no internet access I have an Alcatel 5059 with a $35 prepaid plan. Tap the option that says AP Band and change the band to 2.4 GHz Band. Repair guides for Android cell phones manufactured by ALCATEL. Restart Your Alcatel Linkzone 2 2. Get notified on new deals directly in your inbox or on your phone By adding this Deal Alert, you'll be notified automatically any time we find a popular deal that matches these keywords: We will never share your email address with a third party, New Customers: Alcatel 2-In-1 Internet Hotspot + Power Bank + 1-Mo 2GB 5G/4G Data $10 + Free Shipping. Your routers indicator light should be lit up if your Wi-Fi is on and it may change colors depending on the strength of the signal. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? Just follow the detailed steps below to fixthis problem: Step 1. Battery life on the 4,400mAh cell, on the other hand, was terrific, at 16 hours, 55 minutes of streaming. Put Your Phone Closer to the Mobile Hotspot 8. This will establish a connection between your computer and the In essence, this means youve got internet access wherever you have access to data. If your devices are still connected to the mobile hotspot but you're experiencing an issue with your internet speeds, please keep in mind that your monthly plan is set to slow data speeds to a maximum of 128Kbps for the rest of the term once you've used 1GB of mobile data. Dec 27, 2017 by The WPS button will usually be a physical button on your router. Start by visiting the, Your Privacy Enter the hotspot, a delightful innovation that lets you connect to the internet at places that arent home or work. While the "Uncarrier" offers terrific service plans for phones, it has neglected mobile hotspots and modems. Troubleshoot Your Mobile Devices Internet Connection 7. You may need to enter the network name (SSID) or password you setup in the modems settings. In most cases, when you press the WPS button on the router, it will start broadcasting a signal, allowing any WPS-capable device to connect to the network without having to type in a network name or password. The Linkzone uses a Qualcomm MDM9225, an LTE category 4 modem from 2012. The connectivity for the phone itself is working as it should. Try to restart the device that provides the hotspot and the device that receives the hotspot. Try using the app again to see if it connects to the internet. Enter your phone's hotspot password. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. To do that, Press Windows + R and type cmd. This will open the command prompt. This is much like entering a password to access a network, but its a code that changes frequently. 4. aepro | Staff posted this deal. The OnePlus phone showed 9.6Mbps. Mobile hotspots solve this problem. If the battery is too low, it may prevent the device from connecting to the Internet. If youve ever connected to the WiFi at a coffee shop or the library, youve used a WiFi hotspot. Check That You Have Mobile Data 3. Apple. If you cant see it, click the Add button and add it. What that will do is give a fresh start to the connection requests on your Android phone. It measures 2.6 by 4.1 by 0.8 inches (HWD) and weighs 5.2 ounces. There may be several reasons why your Alcatel LinkZone is connected but not providing you with Internet access. I increased it to no limit but will have to find an outside source as T-Mobile is expensive. These plans are also a step backward after Sprint's hotspot plans, which allow 100GB of usage for $60/month. It probably picks the single band with 20MHz and sticks to it. Say thanks! Your subscription has been confirmed. If you mean youre connected to the router, but internet isnt working have you reset the router and cable modem? Like your phones apps, your phone itself also stores cache files. To troubleshoot the issue, try rebooting the router or modem, checking the device connections, updating the driver type, disabling other possible interfering devices, checking the firewall settings, resetting the network settings, using an alternative connection, or performing a system reset. At the end of your next 30 days, you might want to up your data plan to 8 gigs. (This one doesn't.). I've been using Tracfone | AT&T for years with HOTSPOT & Tethering with no issues but all of a sudden I cannot use the internet using my phone as a HOTSPOT. Go to the Windows start menu and type cmd to open Command Prompt and run it with admin rights. Essentially, they allow your smartphone to work as a router. How to Fix Hotspot Connected but No Internet iPhone. Was this answer helpful? If the band that your hotspot uses is not compatible with your connected device, that can cause that device not to connect to the Internet. The Best Smart Home Security Systems to Protect Your Home, Stay Connected with Optimum Mobile Hotspots. If you agree, why not thank TurboSri. Step 3.Wait a minute and then turn the Airplane modeoption back off. Ask a question! If you're looking for the ultimate in hotspot performance, Verizon's Jetpack MiFi 6620L has a color touch screen, better battery life, better RF performance, and external antenna ports. A common sense answer should have been offered. mobile hotspot is connected but has no internet,you can try the following methods: How to Fix Not Registered on Network on Android >, How to Fix Apps Not Showing on Android Home Screen >, Howto Fix Hotspot Connected but No Internet on Android Phone, How to Fix Samsung Phone Wont Turn On Issues >, How to Recover Data from a Broken Samsung >, How to Unlock Android Phone without Password >, Contact Our Support Team to Get Quick Solution >. Your Android hotspot uses a certain band and there are devices that only work on a specific band. You have the option to add data. Many WiFi hotspots are public, but some are less open. Then, hit Apply. Which one is a better deal depends on who's running a promotion. Select WIFI from the Settings menu. Try a Different Frequency Band. To test the signal strength, you can use a Wi-Fi diagnostics tool to check the strength of your connection. Are you getting everything you need from your mobile network? To fix, you have to flush the DNS cache. You should also check to see if the LinkZone is getting sufficient power. the is a network outage or some maintenance work done by the carrier. This sometimes helps fix many issues related to hotspots and it is worth giving a try. Blair Par. Step 2.You will see your current APN. 2G uses less power than LTE does. Alcatel Linkzone 2 will not work. Step 2.Select theDate & timeon the following screen. If your mobile hotspot is connected but you have no Internet on your Android device, the issue is likely due to a technical setting on your phone. 1. All Rights Reserved. AT&T and Verizon both charge $130 for 20GB on their monthly plans. If you're experiencing this issue with your laptop, are you able to connect any other devices to your cell phone's mobile hotspot and successfully use the internet connection? Put Your Phone Closer to the Mobile Hotspot 8. ), That speed difference continues at a distance, too. Also, is the case that was previously opened for this issue still being worked on and investigated by our technical support team as of right now. Janet Robertson, don't know why but that didn't work on my phone, Nov 29, 2018 by PCMag, PCMag.com and PC Magazine are among the federally registered trademarks of Ziff Davis and may not be used by third parties without explicit permission. No matter which you use, hotspots are incredibly convenient. Still need help? You should check to see if your subscription is still active, and if you have exceeded the allocated high-speed data allotment. Your host device uses your phones APN (Access Point Name) settings to connect to the Internet. The softwarewillmatch the PDA code of your Samsung Device Automatically> Then click Download Now to download the firmware (If there is no matching PAD code, you need to put your device into recovery mode and get PDA code). First, you should make sure that your device is connected to the right Wi-Fi network. WebAlcatel LINKZONE 2 | T-Mobile Support Support Mobile Internet Alcatel LINKZONE 2 Popular help Troubleshooting Down with downtime! Linux. Step 3.Connect your guest phone to your host phone and see if the problem is resolved. Its possible that there could be several different reasons why your phone is not connecting to your Wi-Fi anymore. There was much less difference in uplink speeds. Use your account information sent to your email to sign in and set up your account. Thanks for the help! Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. Under the back cover, there's a little label with the default password, the battery, and SIM and microSD card slots. We hope the guide helps you sort this issue out so you can enjoy the Internet on all your devices. Going to 30 feet through a wall lowered uplink speeds to around 12Mbps. Although it supports most of T-Mobile's LTE bands (2/4/5/12/25/26/66/71), this means it can't tap into all of the lanes of 4G that T-Mobile generally makes available now. I will start with the simplest solution, so follow them in order: Restart your LinkZone 2 device Update firmware Check SIM Card Restore default APN settings Reset your LinkZone 2 device to factory settings Restart your LinkZone 2 Until and unless you know how the issue has occurred, it can take even hours to try and fix the issue. WiFi hotspots tend to be named after where they are or who owns them, so look for names like Library WiFi or Optimum Hotspot. Once you connect, you may have to click through a website or provide some information if the hotspot isnt open to the public. This on purpose by AT&T blocking tethering or a glitch some where? Access Your Account: Use your account information sent to your email to sign in and set up your account. When prompted, enter the username and password associated with the router. Finally, consider just using the hotspot mode on your phone. While both do more or less the same thing (connect your device to the internet when you dont have network access), they do it in different ways. Press the Windows + X key and click on Device Manager to update a driver. The Device Manager dialog box will open. Make sure airplane mode isn't enabled on your mobile device. If you click an affiliate link and buy a product or service, we may be paid a fee by that merchant. Launch your internet browser and enter your routers IP Address in the address bar (this is usually 192.168.1.1). For instance, here at my home in New York City, 5G Samsung and OnePlus phones connect to 10MHz of band 2; 20MHz of band 66; and 10MHz of 5G band n71. WebHow do I do a factory reset on the Alcatel Linkzone? In reply to SantiagoIli's post on July 13, 2020. After the firmware is downloaded, clickthe Fix Now button to start the fixing process. 2023 AT&T Intellectual Property. The quickest fix is to restart one or both. Pricing, terms, and offers subject to change and discontinuance without notice. No need to root your Android device and no technical skills required. Step 1: Launch Settings and select Network & Internet. Step 2: Select Hotspot & tethering. Step 3: Select Wi-Fi Hotspot. If you are a TracFone customer, not an AT&T customer your complaint is with tracfone. Went to the sprint store and got a new sim and that fixed it. The difference showed up clearly in our tests. Now my devices connect to the hotspot but have NO INTERNET ACCESS. There's a single light to show that Wi-Fi is on; three lights showing signal strength; three for battery capacity; and one to show if there are any SMS messages. Ashlynn Mosley, Mary Werner Step 1.Launch the Settingsapp, scroll all the way down, and tap System. In your original post, you stated that your devices can connect to the mobile hotspot but have no internet access. Make Sure Wi-Fi Settings are Compatible With Your Device. Reset Your Connection and Your Hotspot 5. Touch and hold Hotspot . Step 5. This guide lists the possible ways to get around this issue and to enable devices on your hotspot to access the Internet. All Rights Reserved. But that's what T-Mobile is doing with hotspots. Step 1.Reboot your phone into recovery mode. Reset Your Connection and Your Hotspot 5. But, before we do we're going to need some information from you. Ensure it is the correct one. Weak or spotty signals can interfere with your devices ability to I got four of these when they were a buck each last year. Have a question about Optimum Internet service? Giving Reputation Points is a great way to show your appreciation for their work. WebiPhone. You can flush DNS to ensure it isnt causing any trouble. The LinkZone showed uplink speeds from 20 to 30Mbps, while the OnePlus showed uplink speeds more on the 30Mbps side of that range. Both your phones should have the correct date and time settings in order for the hotspot to work. Otherwise, you can try the following: Ensure the app is updated. $10 for 1 gig or $20 for 3 gigs. Youll usually find this in your phones settings under something like Personal Hotspot or Mobile Hotspot.. Open the Windows Network Connections Panel, then go to Control Panel > Network and Internet > Network and Sharing Center. @estergarza, I had this similar problem on my Phone and Tablet and it's actually quite simple to fix. If you find that your device is connected to the wrong network, simply disconnect and reconnect to the correct one. You can also tether via Bluetooth or USB, but both of these methods are slower than WiFi. While watching Roku, it suddenly stopped saying I was not connected to the internet. The Linkzone's limited feature set is particularly annoying because T-Mobile has the best hotspot plans for heavy data users. WebOn the other device, open that device's list of Wi-Fi options. This is most likely a network problem, not a phone problem, John Wander If you are not sure how to go about doing that, the following will help you. Scroll down and reset network ,it, Oct 24, 2019 by Enjoy Your Service: Insert your SIM card and update your account settings to start using your Boost Mobile Service. Phones. I opened my Alcatel, removed the battery and then put the battery back in, closed the back and the TV worked, well, ok, only for about 10 minutes. 0 seconds of 1 minute, 13 secondsVolume 0%. With no external display, the device is configured entirely from a web interface. When did you notice this issue started to occur? The most common issue is usually related to the Wi-Fi network name or password being incorrect. The company offers a 1GB, one-week pass for $10; a 3GB, 30-day pass for $30; and it has a range of monthly plans up to $95 for 22GB. Sign up for a Slickdeals account to remove this ad. Thanks to Alcatel WiFi LINK App you can easily and seamlessly manage and control your hub and routers. If you have used all your data, you are done. You may unsubscribe from the newsletters at any time. Your total will be $10 after $49.99 discount (applied automatically). It's really basic. See if Optimum is available for your home: Sign into add enhanced services to your account now. WebAlcatel WiFi LINK is an app to manage all ALCATEL LINKHUB devices and Alcatel wireless routers belonging to the LINK family. If you agree, why not thank FeistyTerrier1195, Our community has rated this post as helpful. Yes, your phone has a hotspot mode, but there are still reasons to get a dedicated hotspot. After your first month, you will pay $10/mo. Under "Security," tap None. The Alcatel Linkzone is best compared with the $59.99 H2O Bolt Unite 4G LTE, a prepaid version of the AT&T Unite, and Boost Mobile's R850 . Want to get more out of your mobile network? To fix this, you can change the current band for your hotspot, and the following is how you do that. If it is not, tap the APN to change its settings. Its best to unplug them for a few minutes and hold the power button on each of them for 10 seconds while unplugged if they have one. In a richer lineup, it would be a good low-end choice for people who can't afford or don't need more. Step 2.Tap Airplane modeand wait for the mode to be activated. Alcatel advertises six hours of battery life. Sign up for Fully Mobilized newsletter to get our top mobile tech stories delivered right to your inbox. In use the following DNS server addresses, enter the Google DNS that I posted to you before: 8.8.8.8. You can also tap the +(plus) icon to add a new APN. 14 3 comments Best Add a Comment SlimTheShady1975 2 yr. ago Update! You can check the name of the shared network, ie. https://www.pcmag.com/reviews/alcatel-linkzone-2, How to Free Up Space on Your iPhone or iPad, How to Save Money on Your Cell Phone Bill, How to Convert YouTube Videos to MP3 Files, How to Record the Screen on Your Windows PC or Mac, Read Our Alcatel Linkzone (T-Mobile) Review, Read Our Nighthawk LTE Mobile Hotspot Router (AT&T) Review, Read Our Verizon Jetpack MiFi 8800L Review, Avoid the Scammers: 13 Tips for Public Wi-Fi Hotspot Security, How to Rent an eSIM for Your Next International Trip. We will try our best so that you understand this guide. Hi can any one tell me what problem is or hep so I've brought a alcatel one touch android for a presents it's brand new, but can't download any apps keeps saying no connection I don't want a sim card in there she's 7. Weak or spotty signals can interfere with your devices ability to connect to the Internet. The result, in my testing, was that the hotspot topped out at about 30Mbps when T-Mobile's network was capable of much more. Its pretty self-explanatory from there. I. Internet. Step 1.Go to Settings > Wi-Fi & network > Wi-Fi, tap the hotspot you are connected to, and then tap the pencil icon at the top. There are many possible reasons as to why your Wi-Fi is on but not working. Macbook. We prefer hotspots that also support 5Ghz, like the Jetpack MiFi 6620L on Verizon. T-Mobile's only hotspot right now, the Alcatel Linkzone ($92 including a mandatory $20 SIM card), is a perfectly adequate, inexpensive modem for basic use. Your connected devices will only be able to access the Internet if your host device has Internet access. Keep an eye on your inbox! Step 1.Pull down the notification bar from the top of your phones screen. Second, you should check to make sure that your Wi-Fi is actually turned on and broadcasting a signal.

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