This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. They can visit the PureGym Vitality membership page for details of all eligible gyms and to find their nearest centre. Offer can be used with Direct Debit monthly Plus membership product only. . You are welcome to secure a special rate during the next promotional offer. You can check it at MYPUREGYM. Alternatively you can email[emailprotected]if you prefer. If you want to cancel by phone, youll need to call their customer support number at 44 344 477 0005. Heres how to freeze it: Scroll down to Freeze Your Membership and select this option. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. If youd prefer to send them a letter, you can terminate your contract that way as well. Yes, all members can pause their membership for 1 month up to a maximum of 3 months per year without specific cause. You can find all the information about changing studios under MYPUREGYM and apply online. you can get in touch with us via social where we will aim to respond as quickly as possible. Accessibility is unrestricted, and you can join the gym at any time that suits your routine. However, after 14 Days, PureGym will refund 50% of the pro-rate amount. If you are within 5 days of your direct debit being due, youll need to wait until the direct debit is processed before being able to cancelonline, or you can cancel your direct debit with your bank. Our PLUS membership allows you to bring a guest with you for free, up to four times a month. Yes, you can pause your membership with or without cause. This agreement commences once you have indicated your acceptance in the Declaration section of the web sign up process. If you still want to cancel, once logged in select 'Freezing or Cancelling ' and follow the cancellation instructions. Of course, another person can also pay for your membership. From here, you can follow the cancellation instructions. You cannot work out at PureGym until you have paid the full membership fee. You cannot give passes to other trainers. While there are no fees to cancelling, if you have a fixed membership, youll only get 50% back on any unused membership. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. Your rights under this agreement will not be prejudiced. Hurry, ends midnight! How to Cancel eMeals and Refund (Step by Step), How to Cancel HelloFresh and Refund (step by step). You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. You will not be entitled to a refund of part of, or all of, your membership fees in such circumstances. Most of the gyms remain open for 24 hours, and there are over 200 pieces of training equipment in the clubs. If you have a fixed rate membership, youll get a 50% refund of whatever membership you didnt use. PureGym Plus members can freeze their membership for up to 3 months in a 12 month period at no cost. This guide will give all the information regarding, How to cancel PureGym membership, and it also includes how you can freeze your membership. If you are a fixed member and want to cancel the membership, follow the steps listed below. You will need to cancel your membership at least 4 working days before your next payment is due to stop the payment being taken. The freeze will be applied from your payment date, so make sure it is added at least 3-4 working days before this date. How To Cancel Puregym Membership? For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. There is always the option to upgrade the subscription. Any recorded reps or times must be verified and signed off by a PureGym team member. We'll take your monthly payments automatically, so that you can keep using your gym for as long as . The price guarantee will then be applied to the go-to rate for 12 months, Free to re-join if you leave and return with the 12 months after the club reopens, Free upgrade to the PLUS premium membership for 6 months, You will receive full access to all paid for workouts and classes on the PureGym App automatically. Alternatively you can email. Note: This does not apply to public holidays. Choose the Freeze or cancel option. Here you can: Go to MYPUREGYM and log in with your email address and password. An example of data being processed may be a unique identifier stored in a cookie. If, despite us having notified you of a missed payment, further payments are missed, we reserve the right to, at our sole election, either suspend or terminate your membership, upon having given you written notice of our intention to do so. We and our partners use cookies to Store and/or access information on a device. Your membership will be in force up to the time your next payment is unpaid. If your client is already an existing PureGym member, they'll need to cancel their existing membership and wait for their payment period to end. PureGym is one of them, but sometimes, irrespective of all the efforts to make the services incredible, some people want to cancel it. They will confirm to you whether you really want to cancel your membership or not. Just log in toyourMembers Area,select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. That depends on the specific offer. PureGym Ltd reserves the right to end any promotion without warning at any time. If you dont already have an additional subscription, you can purchase one additional subscription or the All in One. You can only freeze for a maximum of 3 months, over the course of a year (from your very first freeze!). Rolling monthly memberships can be cancelled at any time, and multiple gym access is available to purchase. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. You will receive a renewal invoice in the last month of your current membership. Free freeze - you can currently freeze for free for up to one month. Each month thereafter, your monthly payments will be taken automatically - on the same date and from the same payment card - unless you decide to freeze or cancel your subscription. Have you submitted a workout credit voucher (pause)? You can cancel your monthly membership at any stage you want. Hurry, ends midnight! Many people will have a monthly PureGym membership. Please bring a valid ID with you. You will need to check your selected gym which you can do within thejoining processwhich will show you if it is available, the price andhours you can use the gym. Perhaps you have received an invoice or reminder because your membership fee is outstanding? Your email address may have been stored in our system more than once. All you need to do is log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); All Rights Reserved to Return Policy Guide2022. However, the email address can be changed at any time by an employee in the studio. USE CODE: SAVEHALF. To do this, please submit the follow-up certificate via MYPUREGYM. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. The ticket number serves as proof of the submitted cancellation. Summer is coming and it's a great opportunity to get outside (Photo: Getty) Please select a reason for a time stop with cause and upload the certificate. PureGym also offers very attractive standard rates. Guest pass can only be used once per day. If you missed your notice period, this invoice is your renewal invoice. The best way to get in touch with us is via social, @puregym on Twitter and Facebook Messenger where we will aim to respond as quickly as possible. For Off Peak memberships, access is granted daily until 2 pm. From there, you will be able to cancel your monthly membership. Call pure gym and tell them you accidentally cancelled the DD. By continuing to use this website, you consent to the use of cookies. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Please keep this ticket number on file until you have received the cancellation confirmation from us. The easiest way to cancel your PureGym membership is by logging in to the Member's Area and following the cancellation process. The unique code is assigned to each PT. Lastly, you can cancel directly through your bank, although you will have to wait about 4 days for the back to take action. Please click here to read the HOUSE RULES. A parent or legal guardian must also be present and sign the membership contract when you register with the club. This does not include monthly memberships. Freeze only applies to monthly memberships and will start from your payment date. You did not receive a confirmation email? If you already have an additional subscription, you can upgrade to the All in One. In conclusion, cancelling your PureGym membership can be pretty easy. These contracts have a 1 month (Core) or 1 day (Premium/Unlimited) notice period. Alternatively you can emailif you prefer. Read all the instructions given and confirm your cancellation. 4. To transfer your home gym, headto yourMember's Areaand go to Packages and Upgrades. To cancel your PureGym membership, follow these instructions: Call Member Services on 03444 770 005 and let them know you'd like to cancel. It is best to make an appointment for a FREE TRIAL TRAINING in your club right away. PureGym is a private company in the UK founded in 2009 by Peter Roberts. Can't cancel your PureGym membership? All student memberships are subject to PureGyms membership rules and terms and conditions. The offer will not be able to be claimed by Members on: 0 joining fee terms & conditions (Vitality members only), No Joining Fee and National Access Corporate Offer, 2009-2023 Pure Gym Limited (1.2.32413-MOB-71-R6c66fe 0F87), Registered in England No: 6690189 Reg. Offer valid from 1st January 2023 until 23:59 28th February 2023 and must be claimed by this date. Generate the Qualicert form for health insurance refund, Request a workout credit voucher (time stop), View all exclusive discounts for our members. To cancel your Pure Gym membership follow these instructions: Head to puregym.com and log into the member's area; Select 'Freezing or Cancelling Your Membership' Follow the on screen instructions to freeze or cancel your plan; Pure Gym will allow you to remain a member for a designated time at a reduced rate. This plan costs 18.99 a month and a joining fee. Before knowing how to cancel PureGym membership, look at the subscription plan so that if you are not satisfied with one plan, you can switch to another one. You do not have to complete the survey to be entered, The prize will be emailed and cannot be exchanged for a cash prize, The prize will be redeemed via Apple Vouchers, PureGym withholds the right to remove or amend this prize at any time. Is There A Way To Cancel PureGym Membership Online. 1 pass per person, per month. We will then process your cancellation. In the above circumstances your membership will remain in force until the day before your next payment is due, at which point it will automatically terminate. If so, youll only be charged for 50% of the bill. If you're already a member, you can add our 'Bring A Friend' feature as a bolt on or by upgrading to a PLUS membership, simply log into yourMember's Area, select the 'Packages and Upgrades' tile and follow the instructions. Up to 50% off a PureGym membership If you buy a qualifying plan, you can get up to 50% off a PureGym membership. Phone Call 03444 770 005 and ask an associate to cancel your membership for you. The deadlines for payments and cancellations shall remain the same. This is clearly deliberate as i have read multiple tweets of the same issue going back years. You cannot transfer this daily membership to anyone else nor transfer to another date. From there, you can cancel your membership. If we do so we will: (a) inform you, via email, that we believe your PIN number / Access Device has been used by another individual or individuals and ask you to provide us with reasonable assistance to investigate the matter; and (b) following our investigation we will contact you, via email, to inform you of our findings and our proposed course of action, which may include one or more of the steps set out in paragraph 4 below. If youre going on vacation or will be out of town for a while, you can also freeze your membership instead of fully cancelling it. Discount is available to verified UNiDAYS members only and is non-transferable. Response times may vary during our busy periods, weekends and bank holidays. Offer cannot be used in conjunction with another offer. Available at open clubs only and exclusions may apply. After 14 days, PureGym will refund 50% of the pro-rata amount. Head to your Member's Area2. Search another category. Your membership payment options are as follows: The subscription is renewed on the previous terms and conditions. Not only this, but PureGym also provides free training classes to make sure that all the members are doing well. The certificates are checked individually. It is a chain of homely health clubs, and the number of health clubs has reached 294 in 2020. As per our Terms and Conditions, when cancelling a fixed term membership, you are entitled to a refund of 50% of the remaining days of your membership. We may not have received your payment in our account before the invoice was sent. refer to the GTC. Learn more here. However, it is essential that a company cooperation already exists. If you've signed up to a fixed term membership, you'll need to contact a member of PureGym's Member Services Team to help you cancel. How do I cancel my Direct Debit monthly membership? Read the top ten financial lessons that will help you save, budget and earn more money. PureGym is a popular fitness chain in the UK, offering affordable participation plans and access to state-of-the-art tackle additionally facilities. In addition, your current membership lists all booked options which are covered by the fitness fee. Your membership can be on freeze for a maximum of 3 months after which your membership will automatically be un-frozen and will revert to your monthly rate. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. They may also suggest you freeze your membership rather than cancel. Join our thousands of subscribers who are getting smarter with money. They'll then be able to re-join PureGym using their Vitality membership. Then here, you will find everything regarding the cancellation of PureGym membership, cancellation, and refund policy. These bolts include sport water, massage chair, priority booking classes, and body composition scan. Core and Plus members can cancel their membership following the online cancellation process. As a consumer, you have legal rights in relation to any services that are not carried out with reasonable skill and care, or if the materials we use are faulty or not as described. We may terminate this agreement with immediate effect on notifying you if you are in breach of the Clubs Rules. You have the following options to terminate your PureGym membership: Via registered letter (only in exceptional cases). Follow the following steps to cancel the PureGym membership. It's really easy to unfreeze your membership, just log into yourMember's Areaand select the option to unfreeze. You can cancel it online. Before going to know, How to cancel PureGym membership? These can easily be additionally booked when the contract is concluded. Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. GET 50% OFF YOUR FIRST MONTH PLUS 0 JOINING FEE. Kicking off your membership and the way we do things at PureGym, Everything you need to know inside and out. What we will do if we think your PIN number / Access Device has been misused: Should we believe that your PIN number / Access Device has been used by another individual or individuals we may (in our discretion) decide to conduct an investigation. select 'Your Profile', then 'Freezing or Cancelling' and follow the instructions to freeze. You can obtain more information directly from an employee of the club. proven method to better manage your money. If youre within that period, youll have to wait until the next month to cancel. You can join fitness classes but only in the peak-off hours. The pass needs to be redeemed for the day the client wants to attend the Gym, so if they redeem it on the Monday but want to attend on the Tuesday, they need to make sure they select the correct date. Free passes should be booked to start before the advertised expiry date. Keep scroll down and find the Membership cancellation option. Go to your Members Area, select 'Your Profile', then follow the instructions to freeze. You can choose from the following options: Yes, you can change the studio. Any passes set for redemption after this date may be cancelled without warning. I switched banks and the bank duplicated all my DDs. 1. You cannot transfer this agreement to anyone else. The start date can only be delayed up to 7 days. Time stops with and without cause shall be granted only upon the submission of an application form and payment of a service fee of CHF 25.00 (no fee shall be charged to Premium/Unlimited Members). If you have a fixed term membership, you will need to get in touch with our Member Services team who can cancel it for you. You can work out in all PureGym clubs only at the standard rate. may mean there is a small amount added on to your next payment to cover your days in the gym for the rest of that month. 3. When people shift their residential place far from the gym location, they have to cancel the membership. Please refer to the GTC for further terms and conditions for termination due to inability to work out. Perhaps your data is incomplete or incorrect? Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.
