Please see the following important information about your luggage tags. Frequently Asked Cruise Questions - Know Before You Go Travelers should be cautioned that only the following may be safe to drink: hot brewed beverages, such as tea and coffee, made with boiled water; or canned or bottled beverages, including water, carbonated mineral water and soft drinks. Outdoor smoking areas are clearly posted throughout the vessel. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. The non-smoking casino was one of the things I was most happy about. Please log in to purchase your shore excursions. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. Birth certificates can be an original or certified copy. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. *This number is for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. 2. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Call us toll-free at 1-888-425-9376 or 206-626-7320. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. These numbers are provided for emergency use only; please do not call unless it is your day of departure and you are experiencing a delay. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. You can also complete your health assessment and book shore excursions prior to your cruise. Travelers checks may be cashed at Guest Services. Mobility Equipment: The safety of our guests and crew is our number one priority. Both casual and dressy attire will be essential during your cruise. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. Hours are from 6:00am until 9:00pm. Please practice wearing your life jacket. Or let it continue, as you disembark from the ship and journey inland. Pack shoes on top of other contentsin your baggage to expedite the screening process. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. We cannot process refunds on these cards. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. in the bar, lounge or pool areas. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. Designated Smoking Areas, Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. On 10/24/2021 at 9:50 PM, Blackduck59 said: I wonder if when the current No Smoking in the casino show a rise in casino play maybe they will decide to make it permanent. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. To ensure peace of mind while you are away, we offer this last-minute checklist of things to do before you go. Indoor areas on board the vessels are non-smoking and smoking is only permitted in designated sections. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Cruise Ship Smoking: Is Smoking Allowed on Cruises? Please note that minimum age for guests using the fitness center is 16. Holland America Line Smoking Policy - iCruise.com Single Smoking Thread (Use for all smoking discussions on HAL) ) For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. (called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. AT&T Mobile Packages: Guests with AT&T service may choose from a selection of packages offering discounted rates for international calls, texts and data while on board. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Please Note: Your itinerary may include ports of call that have very specific and strict requirements that need to be met prior to your service animal being allowed off the ship. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Is smoking allowed on cruise ships? A line-by-line guide - MSN railings, buttons, door handles, countertops, faucets, etc. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). During the voyage, a safe to store your valuables and important documents is available in your stateroom. We seek, to the extent feasible, to accommodate guests with disabilities. In order to make returning home as smooth and easy as possible, please take note of the following tips. Banks, airports and major hotels often offer this service. Also, you will need your ship card when you disembark. Reconfirm any special transfer requirements for disembarkation with the on board. The ship by ship schedule is below. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. If you do not see our representatives, pleasehave one paged. Please contact Ship Services for further information. Purchase a Surf plan. Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Holland America Smoking Policy. purchased prior to or during your cruise. A passport is still the preferred document. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. A customary fee will be charged for services and medications dispensed. Manage your cruise with our free app! If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. All documentation and immunization requirements are established by government authorities and not by Holland America Line. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Zealand, these policies and the legal drinking age apply to guests 18 years or over. Be certain to bring along a record of all your vaccinations. Limited time offer, Savings for Onboard Bookings Only. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. The representatives will help you with luggage tags. Non-smoking casino ships? - Page 2 - Holland America Line - Cruise Cooking facilities onboard are not considered kosher. Thats because your Future Cruise Consultant has immediate access to Holland America Lines reservation system and can view all availabilities on all sailings. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). For further information on our relationship with airlines, please refer to your Cruise Contract. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Experience the thrill of bidding on great works of art including fine art, animation, and sports memorabilia. This could result in legal proceedings. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. For this reason, Holland America Line has size and weight guidelines for scooters. Frequently Asked Questions | Holland America attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Travelers diarrhea (TD) isthe most common illness to affect travelers. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Tax increases have seen only slight decrease in smoking over the last 5-6 . Cash deposits can be made on the last day of the cruise. Inmany ports taxi lines can be long and distances to private transportation can be lengthy. These policies apply to all smoking devices, including e-cigarettes and vaporizers. Made-to-order entres and casual dinner in the Lido. If we do not have your information by this deadline, you will be unable to sail. Please Note:For safety reasons, travel irons, and electric water heaters/kettles may not be used in your stateroom. Your seating assignment will be noted on your guest card upon boarding. Any additional information concerning currency restrictions, please contact the customs agency in their country. Your travel advisor can provide you with additional information if you are interested in this option. If you would like to send a bon voyage gift to one of your fellow guests or set up your own private bon voyage toast, we invite you to do so. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. In addition, smoking is permitted on stateroom verandahs. Telephone: At some point in your travels you may experience an emergency. If Holland America Line does not receive the flight information, you will not receive the transfer and will be ineligible for reimbursement of this service. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. Please Note: Some airlines have restrictions concerning traveling with oxygen and oxygen containers. Your baggage will arrive in your stateroom later that afternoon. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Kosher meals are prepared off the ship in a kosher kitchen, frozen and brought to the table sealed in their original containers. a visa for stays of 90 days or less, when they meet all requirements. Pleasemake sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information. . Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. You will claim your luggage when you arrive at your final airport destination. Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. As previously, in-cabin smoking is also not allowed. All rights reserved. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. As previously, in-cabin smoking is also not allowed. Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. Smoking areas and formal nights Nieuw Amsterdam - Holland America Line Holland America Line assumes no responsibility for the items listed above. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Changes to your already confirmed flights (change fees and differences in fare may apply). The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Check your daily When & Where program or the Navigator app for location and times of the Port Shopping Ambassadors Talk. As previously, in-cabin smoking is also not allowed. We regret any inconvenience this may cause. Download the app before your cruise, log in, and immediately start using Navigator. Smoking (including e-cigarettes) is never allowed in cabins and on cabin balconies. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Please do not place your baggage over the emergency floor lighting. Please see the following important information about your luggage tags. Pre. Single Smoking Thread (Use for all smoking discussions on HAL) ) For this reason, you should contact your local physician, Health Department and/or travel medicine clinic to discuss vaccination requirements for all countries on your itinerary. Additional information concerning Customs matters will be provided during your cruise. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. All guests are required to disembark the ship at this time. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Cooking facilities onboard are not considered kosher. All onboard purchases and services are charged to your account by using your stateroom keycard. Children: U.S. citizen children under the age of 16 traveling on a closed-loop cruise (a cruise in the Western Hemisphere which originates and ends in the same U.S. port) will be able to present their government issued birth certificate or other proof of U.S. citizenship, such as a naturalization certificate or citizenship card to sail. Is smoking allowed on cruise ships? A line-by-line guide Guests arriving at embarkation without complete and accurate documentation may not join the voyage and will not be entitled to a refund. We welcome you to consult with your Image Creators for all your photographic needs. On U.S.-based ships, passengers can smoke in a limited number of outdoor areas, always on the starboard side.. The Collections of Holland America Line represent tours of a particular focus, available only in select ports. environment is the right thing to do and essential to the success of our business. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Please call the Guest Accessibility Department for detailed information. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Upon arrival at the pier, you will need to present your Boarding Pass, have your passport and applicable visas verified and your picturetaken if you have not uploaded a photo on Navigator. Smoking Policies are subject to change by the cruise line. Pair your cruise with an immersive experience and witness rarely seen wildlife as you journey into the heart of the Alaska wilderness on an Alaska Cruisetour. Holland America Alaska Cruises 2023 - CruiseInfoClub.com New Smoking Policy on HAL Ships | Holland America Line Your seating assignment will be noted on your guest card upon boarding. Customs officials will not be available at the ship during check-in to register valuables. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. Please note that this is a U.S. government regulation over which Holland America Line has no control. Please contact Guest Services for more details. For these purposes, marijuana, even if prescribed for medicinal purposes, is considered an illegal drug as it is prohibited both under U.S. law as well as the laws of all or most of the countries that the ship visits. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Theres never a dull moment on your Holland America Line cruises. However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Holland America Line does not recommend storing medication in any mini-bar. You may bring a pre-paid Gift/Rewards Card to pay for your onboard charges. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Our dedicated shore excursion Reservation Agents and onboard staff offer expert support. many ports taxi lines can be long and distances to private transportation can be lengthy. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Your stateroom keycard will be delivered to your stateroom. Please Note: Please have your ship ID card and a valid picture identification issued by an official government agency ready and available whenever getting on or off the ship, as you will need to scan your ship ID card at the gangway for boarding. Birth certificates from Puerto Rico issued prior to July 1, 2010 are not valid forms of proof of citizenship that is accepted by U.S. Customs and Border Protection. Choose from options for calling only, calling and messaging or calling, messaging and data. Inform your bank or credit card company that you are traveling abroad to avoid any challenges with using your credit card on the cruise. In order to coordinate transfers and luggage handling with post- cruise arrangements, a disembarkation form will be distributed to guests for whom we have no disembarkation information or guests for whom we have no flight schedule.
