Note that satellite connections may be adversely impacted by physical obstacles such as fjords and inclement weather and the speed is notably slower than shoreside connections. FACs are notations in the booking that show the guest has an outstanding credit with the airline which can be applied to a future Holland America Line air booking with the same airline or redeemed directly with the airline, typically within 365 days. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. With our onboard gift program, we invite guests as well as their friends and family to join us in the spirit of creating special moments. Menu items from the daily menu are also available in half portions upon request. For safety reasons, all infants sleeping in a portable crib must weigh 30 pounds or less, with a maximum height of 34 inches. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Global Positioning Systems (GPS) to precisely locate our position on the sea. A You may print either in color or black and white. Your luggage will follow normal processing and loading on to the ship from this point. Our accommodations come in an array of sizes and configurations with family-friendly options such as sofa beds and connecting rooms. Minors should receive the same oversight that would be provided when visiting locations such as a large resort or theme park. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. FACs only apply to U.S. resident bookings and are not available to guests who have requested refunds under a Holland America Line Cancellation Protection Plan. At the beginning of the cruise each guest will receive a disembarkation form that will allow them to coordinate transfers and baggage handling arrangements. Every ship is equipped with damage control equipment that enables the ship to effectively respond to a hull breach should that occur. As to tenders, with the exception of the Volendam and Zaandam, Holland America Line vessels have elevators to the tender level that allow guests to roll directly on and off the ships tender platform. Cruises feature extensive on-board enrichment programs and activities every day. To clear your cache on a Mac, select Safari on the menu along the top of the screen and choose Preferences. For CIBTvisas contact information visit Visa Service Provider. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. A There are several benefits to having Express Docs: Q Are Express Docs available for all cruises? This is a review of benefits for Shipboard US employees. Other charges may be directly assessed by airlines or airports and are the responsibility of the guest. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. On the other hand, friends and family rates, from what I've been told, are usually last minute and offer even deeper discounts. All documentation and immunization requirements are established by government authorities and not by Holland America Line. More value and convenience now you can Have It All! Coast Guard during which almost an entire day is spent by Coast Guard personnel examining our lifesaving, nautical and other operating systems including observing mandatory emergency lifeboat drills. Holland America Line and our local agents have spent much time in the selection of shore excursion tours. There are aerobics classes on the ships, treadmills, exercise bikes and other equipment in the fitness center on board each ship. If you have purchased air transportation independently from Holland America, you will be responsible for any and all expenses incurred when joining the vessel in progress. Refunds for purchases of onboard products and services will be credited to your onboard account whether purchased prior to or during your cruise. Roll-in Shower and bathtub: Suites SC6175 & SC6164. Another way a to do a mock booking on a cruise you like, when you get to the third or forth . A We will not charge document reissue fees for Express Docs. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed and accessible bathing facilities with grab bars, accessible seat, accessible controls and hand held shower head. Many thanks. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. Your credit card will automatically be charged each month on that day, and you will receive an email confirmation. Place them in a carry-on bag or keep them with you so you can access them easily. For a list of enhanced protocol sailings please download theEnhanced Protocols PDF. Select All to print all pages. Service starts at only $29.95 for 1 bag and $39.95 for 2! . Minors who are U.S. citizens should have an original, photocopy or certified original of their government-issued birth certificate or another form of proof of citizenship. To order Greenhouse Spa products online, visit www.timetospa.com. We recommend seasonal influenza vaccinations for all guests. Or do we still pay them, seeing them added to my account. In addition to all of the amenities that typically come with a standard cruise fare, the four high-value extras included with Have It All increase depending on the length of the voyage. + Up to $50 Onboard Credit. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Can Family & Friends Bookings be bumped after confirmed and paid in full? Sylvia. This requires that a guest who uses a wheelchair be able to transfer from his/her wheelchair to the front or back seat of a sedan. The policy applies to all Holland America Line voyages. If you were unable to complete Online Check-In prior to your travel, please allow sufficient time to complete the immigration questionnaire (one per person) at the pier. The Travel Well program encompasses all onboard health and safety protocols, including COVID-19 Guest Protocols and the additional measures Holland America Line is taking to enhance public health. Each ship is staffed with a professional Kids Club Director dedicated to making sure children have a great time. Facilities include: For rejuvenation through exercise, Holland America Line spas offer fitness classes to help you achieve optimum health and vitality. This is an important item and so please clarify for us. hTPn y We will also send a notification to your travel advisor. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Holland America Line will assist guests affected by airline schedule changes so that flights booked will meet ship embarkation and disembarkation requirements. Any associated costs related to or caused by an airline schedule change is the responsibility of the guest. Scooters and other mobility equipment need to be securely stored and charged in the guest's stateroom; not in hallways or elevator lobbies. If your scooter must be stored in the luggage compartment of a motorcoach it may be necessary for someone traveling in your party to load the scooter into the luggage compartment; the policy as to whether or not the coach drivers are able or allowed to provide assistance is that of the Tour Operator and not Holland America Line. For Microsoft Windows, NVDA and the Google Chrome browser are recommended. Holland America Line cautions against the use of garment bags with hanger hooks protruding from the top. Please feel free to relax in the Public and Pool Areas. Make a Holland America Line cruise even more special for your friends and family by surprising them with an onboard gift. Guests are encouraged to obtain travel medical insurance prior to travel in order to be reimbursed for services rendered. A lightweight, waterproof coat or jacket, as well as a sweater or warm vest for strolling the decks of the ship and for glacier viewing, Women may want to bring two or three pairs of washable slacks or jeans (combined with polo shirts, blouses or light sweaters and accessorized with a belt, scarf or jewelry this basic outfit can be worn just about anywhere. We recommend booking your flight arrangements through Holland America Line's Flight Ease. For your convenience, a variety of optional beverage packages are available for sale to accommodate the varied needs of your family. Plus, inviting new customers will get you a referral discount. With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroffs Original Cocktails! The Centers for Disease Control have put together two short videos to make your travel safe and more enjoyable. It may be necessary for guests to overnight en route to or from their cruise due to airline schedules and/or availability. The number of specialty dining experiences is determined by the length of cruise, and the restaurants vary per ship. Also bring a list of the names, strengths and dosages of all medications in case refills are required. IMPORTANT: Due to COVID-19 Health & Safety protocols, please arrive at the terminal at your exact assigned check-in time to help facilitate capacity control and distancing. On board, everyone has the freedom to pursue their passions, their way. The Front Office on board may require the collection of passports for cruises that travel from country to country to prepare for immigration formalities. dressing, eating, and attending safety drills) MUST have a capable traveling companion. Once you are notified of your flight details, please contact your airline. Note: For safety reasons, these mobility devices must be stored and charged in the guests' staterooms. 3. The green Print Board Pass button will be available only after the following: If the Print Boarding Pass button is green, but youre unable to print, try these solutions: Click once, pause, then click once more. We suggest that guests visitwww.cbp.gov/travel/international-visitors/estafor additional information regarding the ESTA and VWP. The dental is quite limited and the less limited plan is very expensive. Casino-smoking is allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands, Luxurious Dining Room, graced with fine art and antiques, Sophisticated china and crisp white table linens, Five-course menus with offerings from classic preparations regionally inspired cuisine to vegetarian options, Your choice of traditional pre-set seating and dining times or a flexible open schedule, Intimate dining featuring Double R Ranch Beef and fresh seafood, Luxurious appointments including custom-made china, stemware and linens, Extensive wine list featuring many selections rated Excellent by Wine Spectator, Fresh, cooked-to-order specialties in the Lido Restaurant for breakfast and lunch, Late-night snack; Chocolate Dessert Extravaganza, Explorations Caf featuring pastries and espresso drinks, Daily Afternoon Tea service, elevated to Royal Dutch High Tea once per cruise, Enhanced menu design under the direction of Master Chef Rudi Sodamin, Executive chefs inducted into the prestigious Confrrie de la Chane des Rtisseurs, an international food and wine society, Ice cream bar featuring complimentary treats. A On https://www.hollandamerica.com/, go to the Check-in link and start the CHECK-IN AND BOARDING PASS process (see below). FACs are nontransferable, and nonrefundable. We have monthly safety and environmental self-audits that are performed on all of our ships. Payment and Changes to Bookings - Family and Friends may now call 888-207-3536 directly to make payment or any changes to their reservation. Any crewmember who becomes ill is immediately isolated. You can also read the Latest Cruise News, Download Ship Itinerary, or take peak at the Crew Galleries. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. Please be advised that as of June 15th, 2022, Internet Explorer will no longer be supported on many devices. If traveling outside of the Western Hemisphere, a passport is required for guests of any age. What attire should I pack for the Orange Party? Q If I did not fill out my immigration forms online prior departure, do I need to check in early at the pier? Portable cribs will be supplied with sheets and a blanket and do not require bumpers, as they have mesh siding. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam, Zuiderdam. Does Have it All include gratuities? We also accept U.S. travelers checks. More details on these new, time-saving enhancements and answers to Frequently Asked Questions (FAQ) are listed below and in the attached F&F Enhancements FAQ document. Roll-in Shower and bathtub: Suites SC6175, SC6164, SS6108, SY5002 and SY5001. Hello, we didint realize when booking that only 2 out of the 3 of us are getting the have it all? Proof of eligibility may be required. If you have not booked one of these accessible staterooms but instead will be using a standard stateroom, you need to know about some limitations that adversely impact maneuverability, especially ingress and egress into bathrooms. Traveladvisors should make checks payable and send to: Holland America Line Pack some orange clothing and/or accessories to wear for this special celebration! must be identical to those on your cruise documents. Viewing Your Air Itinerary Possession of marijuana, even if by prescription, is a violation of US law, may be a violation of the laws of countries the ship may visit, and may result in referral to law enforcement authorities. Pinnacle Grill is the ultimate steakhouse at sea, while Tamarind showcases the traditions of Southeast Asia, China and Japan with sensuous flavors. VB6003 is set up with queen bed only to meet compliance spacing with wheelchair access on the left side when facing the bed. I dont see it listed and would like to know. Will my husband and I be able to order wine delivered to our cabin? Schedule changes can occur at any time and may affect your flights. For specific information regarding the country to which you are traveling, please visit U.S. State Department website for country-by-country information. Name changes and departure date changes are considered reservation cancellations and are subject to cancellation fees. Suite. Beverage Management reserves the right to revoke the package if misused. Baggage fees are the guests responsibility. These rooms provide wide interior & exterior doors, wheelchair access to both sides of the bed, and a roll-in shower with grab bars, shower seat, accessible shower controls, and hand held shower head. A:Yes. Please visit the following section Employment Agencies to find recruiting agency near you. We also offer shipboard credit, which allows guests to choose their own gifts once onboard. Up To 20% Off + Free P&P On Holland America Products. Where can I find it? A currency exchange service will be available for selected itineraries, such as our European and World Cruise programs. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver and other high value or important items, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs. In the event of unexpected travel delays and emergencies, please remember to bring additional prescription medication for at least 2 weeks beyond the length of the cruise. Stay connected throughout the cruise by surfing the web, using social media, checking email and sending messages to friends and family. Essential Information (hollandamerica.com, www.cbp.gov/travel/international-visitors/esta, Read more about applying for these documents, https://book2.hollandamerica.com/protocols/, https://www.cbp.gov/travel/us-citizens/western-hemisphere-travel-initiative, Learn more about family cruises with Holland America Line, Special Requirements Information (SRI) Form, Do Not Sell or Share My Personal Information, 23" maximum in order to be accommodated in a standard stateroom, unless collapsible to a width of 23" or less, 8005134515 (or locally at 9545850575). Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. Limitations apply. Staterooms VA8032, VA8031, VA6049, VA5140, VA5137, VA5054, VA5051, VA4132, VA4131, H4090, H4089, VA4052 provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. No additional deposits will be due until final payment. Agency fees of any nature are a matter to be decided on solely by the agency and guests. ONBOARD CREDIT FOR HOLLAND AMERICA LINE ACADEMY GRADUATE Complete #1 and #3 Please send your completed application form and required documents by email to Family_and_Friends@hollandamerica.com. These rooms provide wide interior & exterior doors, a shower with no threshold, grab bars, shower seat, accessible shower controls, and hand held shower head. If you want to make your trip home even easier, sign up for Bags VIP luggage delivery and eliminate having to deal with your luggage completely. The number of Dressy Nights on your cruise depends upon the duration of the voyage. Just wear your favorite orange clothes and accessories, or purchase Orange Party essentials in our shops, and get ready for the time of your life. Beverages, such as tea and coffee, made with boiled water. On a Christmas cruise two years ago most of the kids were very well behaved, or at least appropriately behaved for their age. Guests with a variety of severe food allergies sail with Holland America Line regularly. We recommend contacting one of these companies to confirm your arrangements as soon as possible in order to ensure the availability of your specific requests. Travel Partner Friends & Family Rate program is available to be booked through call center or any trade booking channel. If a box or bar opens at the bottom of the page that reads Save or Open, click Open. If the messages says Save or Save Asclick Save As and the Open option should display next. For details regarding the Journey luggage program, please refer to the Alaska Land + Sea Journey tips document available at the Online Check-In start page. Quench your thirst with our nonalcoholic package which includes an unlimited variety of premium coffees such as espresso and cappuccino, juices, Coca-Cola products, our signature mocktails, Red Bull, and bottled waters 500ml and under. Passports are normally surrendered to and held by the pursers on board to facilitate clearances in ports of call. - 'Have it all' and add a drink package, shore excursions, specialty dining and WiFi to any booking for one low price - see details here! Air rates are for e-tickets, per person and include flight taxes and fees. Another option is to install Adobe Reader and set it to be the default reader for the Internet. Is the Have It All option available for a single person booking a Verandah cabin? With Carnival Cruises and Costa Cruises, groups get a free berth for every 15 paid passengers. (Remember that checked luggage might not be accessible at all times.) You are responsible for all baggage fees, including any excess baggage charges imposed by airlines. You may wish to bring a travel alarm clock as they are not available in staterooms. 49 0 obj <> endobj Please verify the spelling of your full name and date of birth to make sure it matches the identification document that you will be presenting at the airport, for example your passport or driver's license. Keep these items close at hand in your purse or jacket pocket. Ambulatory Accessible Tickets are nontransferable and name changes are not allowed. We have a 13 day Australia and New Zealand cruise booked Jan 14-27, 2023. For individuals with limited mobility, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. This information is provided as general guidance. Note 5 STAR MARNIER. (Surf your favorite sites including e-mail, news, sports and more. Fully Accessible Single Side Approach On board, children 12 or under receive half off in our specialty dining restaurants or can select items from a special kids menu for free. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. These rooms have 2 twin beds convertible to a queen-size bed unless otherwise noted below. Roll-in Shower: Staterooms J1074, K1011 & K1012. Traveling to Canada The charge does not apply to payments made by debit card. Your flight selections will be confirmed immediately. Guests on any excursion, who elect to leave the automobiles or motorcoaches in the shopping area, or elsewhere, must provide their own transportation, at their own expense, back to the port. Keep these items close at hand in your purse or jacket pocket. Enjoy a seamless experience from ship to shore with a high-quality City Stay or Overland Package before or after your cruise, and shore excursions to immerse yourself in your ports of call. A Express Docs are presented in a .pdf format that can be easily enlarged by clicking on the zoom-in tool in the toolbar. A We have two convenient ways for you to obtain your luggage tags: Q Why does my luggage tag have a box with a number and letters in it next to the stateroom number? Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. A We recommend that you arrive at the pier approximately three (3) hours prior to ship departure time to allow sufficient time for pier-side check-in. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Travel by Land or Sea: Travel document requirements vary based on cruise itinerary and whether international flights are required. This will help to ensure availability of the appropriate vehicle(s) and for Holland America Line to provide an estimate of additional associated costs. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. Current Employee. Kitchen exhaust fire-suppression systems. Additional information concerning Customs matters will be provided during your cruise. A Holland America Line has gone voucher-less for most services. From sportfishing off Ensenada to swirling and sipping in wine-country ports, such as San Francisco and Monterey, you'll enjoy a delightful vacation. Please reconfirm any special transfer requirements for disembarkation with the Front Office after you board. Imagine the smile caused by a bon voyage bouquet; the pleasure given with a "Well-Being" spa package or the appreciation felt for a prearranged romantic dinner for two at the Pinnacle Grill. Does have it all specialty dining include the gratuity? Best Cruise Itineraries: Alaska | Mexican Riviera | Panama Canal, Have It All Inclusive Fare Introduces a New Way to Cruise with Holland America Line, im going on a cruise may 2 to may 7 2023 d, how much does it cost to take a holland america shuttle from fort lauderdale, possible to get an omelette/scrambled eggs & toast for dinner, where can i find passenger lists from 1889, do you reconise princess loralyy programoes you reconize princess lo, do you reconise princess loyality programme, holland america scedule from rotterdam to, holland america scedule from rotterdam to the. Our experienced, award-winning English-speaking staff and crew will do everything to make your cruise an unforgettable experience. The Captain cannot perform legal ceremonies. However, please note that additional charges will apply.

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