When booking your cruise online, this is the page where youll enter the information from your Future Cruise Credit (FCC). Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Celebrity sailing. If you booked air independently or purchased nonrefundable air through Flights by Celebrity, you should reach out to your air carrier for assistance with canceling or changing your flight. We are having loads of problems getting a refund for a 2021 Celebrity cancelled cruise because our not-to-be-named online travel agent erroneously asked for FCC rather than a refund. There is no need to call to initiate the process. If you booked air through Flights by Celebrity with a refundable air option, Celebrity will handle changing your arrangements. Note - these sailings are not eligible to receive FCC option. If you have any additional Casino Certificate questions, please submit them to bluechipclub@celebrity.com. Yes, your Future Cruise Credit may be used across multiple itineraries if there is a remaining balance after initial use. Carnival's Future Cruise Credit (FCC) is credit that you can use for your next Carnival cruise. If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? As of February 11, 2022, Air penalties for cancellation of refundable airfares booked through Flights by Celebrity will no longer be waived. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, Marriott Bonvoy Business American Express Card, Southwest unveils stunning new Hawaii-themed aircraft, How to redeem Chase Ultimate Rewards points for maximum value, IHG Rewards Premier Business card review: The annual fee is justified. Some transgender Missourians and health care providers sued to overthrow the rule, and a St. Louis judge pushed back its effective date from last Thursday to Monday at 5 p.m. as she weighs whether . You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. For information regarding pre-cruise purchases made through My Cruise Planner on cancelled sailings, please refer to the FAQs under the heading PCP REFUND OPTIONS FOR SAILINGS CANCELLED UNDER GLOBAL SUSPENSION.. Call us at 800-288-6006 if you need help finding the perfect cruise. hellcat vs p938; simple small front yard landscaping ideas low maintenance; jenny's super stretchy bind off in the round; senate democratic media center The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, itinerary type and stateroom category within 4 weeks of the original sailing date. (100% would mean that you get the full amount as a voucher, 200% would meand that you get a voucher worth double what you paid). Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. Announcing Our 2023 Cruisers' Choice Award Winners! The amount of Future Cruise Credit varies depending on the cruise line. Editorial disclaimer: Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Just thinking that not all FCCs are the same. For an explanation of our Advertising Policy, visit. Some cruise lines allow you to use your FCC for more than one booking by applying any remaining balance as another FCC. Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. Guests may make arrangements to return home after their quarantine has ended through CareFree Travel AssistanceTM. On 6/2/2022 at 1:50 PM, PTC DAWG said: Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCC's from family members to the Wife and I..it takes patience and a few calls. Yes you have to call, they will give directions on transferring..you will need a letter or email from the original FCC holder stating they want to transfer to you..we just did it with 6 $250 FCCs from family members to the Wife and I..it takes patience and a few calls. The credit will be applied to the balance due within 48 hours. Royal Caribbean will allow a one-time transfer of an FCC to someone else. Please view our advertising policy page for more information. (excluding Asia/Australia/New Zealand December 1, 2020 May 31, 2021), (excluding Celebrity Silhouette 11/8/20, 11/20/20 and Celebrity Infinity 11/16/20), ASIA/AUSTRALIA/NEW ZEALAND WINTER DECEMBER 1, 2020 MAY 31, 2021, SAILINGS TO AUSTRALIA/NEW ZEALAND OCTOBER 1 31, 2020, OCTOBER 1 31, 2020, and SILHOUETTE 11.8.20, 11.20.20 ANDINFINITY 11.16.20, EXCLUDING AUSTRALIA/NZ. You may request a change in the cruise price and offer up to 48 hours prior to the departure date. Alternatively, if the new cruise fare is lower than the value of the FCC, the remaining funds will continue to be available on the initial FCC until the FCC expires or the balance is zero, whichever occurs first. The credit will be applied to the balance due within 48 hours. We are collaborating with CLIA, the Centers for Disease Control (CDC), and other government and health officials to assemble new processes and standards for the cruise experience, including boarding at terminals. 6 points per dollar on eligible purchases at hotels participating in the Marriott Bonvoy program, 4 points per dollar at restaurants worldwide, U.S. gas stations, wireless telephone services purchased directly from U.S. service providers and U.S. shipping, 2 points per dollar on all other eligible purchases, Earn a free-night award each card renewal month (up to 35,000 points), Receive 15 elite night credits to jump-start status, Must spend $60,000 in a year for second free-night award. Contributor. Guests who cancel due to being diagnosed with coronavirus (COVID-19) after having purchased CruiseCare would be eligible for reimbursement under the plan. All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. You must use the future cruise credit towards a future Holland America Line (HAL) cruise booking within 12 months from date of issue or it will be forfeited in its entirety. Yes, we will allow a one-time transfer of a Cruise With Confidence FCC to be used for a 2022 sailing. The bottom line is it varies a bit depending on the line issuing it, and it can be a tad complicated at times. The ability to reschedule or Lift & Shift a booking to the following cruise year at existing rates expired on January 31, 2021 and is no longer available within the Cruise With Confidence program. Purchasing the plan early can help to protect against unforeseen or previously stable medical conditions that might prevent guests from traveling, as well as covering other events which may arise between booking and final payment. If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this? You can redeem any FCC by calling us. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. But during the COVID-19 pandemic, some lines have extended the "use by" dates for future cruise credits several times. Celebrity told him that he could transfer it to someone else but had to do it by a certain date. Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. For instance, at some lines, the credits cant be used to pay for the initial deposit on a future cruise or for extras" such as prepaid gratuities or drinks packages. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Many times, in lieu of a direct cash refund, a cruise line will take the price of a refunded cruise and issue . Enter the code for each applicable guest, making sure each guest's name exactly match the full name on the voucher. Start with these stories: The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. If the airline does not accommodate the use of the ticket value within 12 months of ticket issue date, you should contact Flights by Celebrity via email at choiceairsupervisors@rccl.com. Book all in a cabin and apply all FCCs. UK and Ireland guests who booked a non-refundable ticket through Celebrity will not receive a refund. Currently, cruise lines are giving between 100% and 200% of the booking value as credit. You can redeem any FCC by calling us! Yes, all FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. Planning a cruise? Still waiting for taxes and port charges to be refunded to my Credit Card. The Future Cruise Credits (FCC) must be redeemed by April 30, 2022. The original cruise fare price and promotion will be protected when selecting an alternative sailing to the same destination, same ship, itinerary type and stateroom category within 4 weeks of the original sailing date. Yes, as long as the refund hasnt been processed, we can change the compensation offer back to a Future Cruise Credit for the amount paid toward your cruise fare. That means you've. Is The White Lotus breaking up with Four Seasons ahead of Season 3? No, go to the New England/ Canada thread. Is it perhaps just 'some' FCC that are transferable and some not? For guests who opted to cancel their reservation and receive a Future Cruise Credit equal to 100% of the cruise fare they paid to Celebrity Cruises under our Cruise with Confidence" program, the same is true. The future cruise certificate will be issued to you within 30 days. The incremental 25% bonus value that was provided will expire on the original expiration date or on 12/31/22, whichever is later. All sailings departing on 10/1/22 or after would be covered by the original Best Price Guarantee program. Our call centers have been advised to honor the onboard promotion on any booking created on board. Call us at 800-259-5642 if you need help finding the perfect cruise. Later you can modify - not cancel - that reservation. Is it perhaps just 'some' FCC that are transferable and some not? As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Only the entire and full original value of Peace of Mind and suspended sailing FCCs worth 100% of the fare paid, as well as the bonus 25% or 50% FCCs, are eligible for transfer. They must be used before they expire or the value is forfeited. Our family members who originally booked cannot sail any time soon but DH and I have multiple upcoming cruises with Celebrity on the books. Limited Time Offer: Earn 125,000 Bonus Marriott Bonvoy Points after you use your new Card to make $5,000 in purchases within the first 3 months of Card Membership. Royal Caribbean Cruise Line's Future Cruise Credit (FCC) is credit that you can use for your next Royal Caribbean cruise. Redeem Cruise Credit Future Cruise Credit FAQs This varies by cruise line. For guests residing in the UK and Ireland, full payment is required at 57 days prior to departure. How long will I have to redeem my Future Cruise Credit (FCC)? I did the booking under the "Cruise with Confidence" plan. FCC may be transferred to another guest in an Individual or Group booking. Cruise lines often issue future cruise credits to customers when [the lines] cancel a sailing, in lieu of a cash refund. Instead of getting the amount refunded to your credit card, you may be issued a certificate you can use towards your next Carnival sailing. I know some that got FCC for a cancelled cruise at the beginning of the Pandemic and it says non-transferable on it, perhaps this is not being enforced now? From August 2022 Travel + Leisure, published by TI Inc. All Future Cruise Credits will be sent directly to the affected guest, with the associated travel advisor in copy, if the guest booked through one. Celebrity said That is true if you transfer the booking. Guests booked on Celebrity Infinity for the Transatlantic sailing may Lift & Shift to another Transatlantic voyage. The refund will typically appear on your credit card statement in the next billing cycle. More happens on the Edge. He said that I am to make the booking and then he calls Celebrity and applies the FCC to my booking number. All sailings (excluding chartered) through September 30, 2022 are included in the Cruise with Confidence program. Very much appreciate any information you might offer. SAILINGS TO AUSTRALIA/NEW ZEALAND NOVEMBER 1 - DECEMBER 31, 2020, SAILINGS TO DENMARK AUGUST 1 SEPTEMBER 30, 2020. If the Friend's reservation with an applied OBC is cancelled, the OBC will not be reissued. You get more when you book with us instead of booking directly with the cruise line. %PDF-1.6 % You might receive a Future Cruise Credit if a . Wish Celebrity would have issued 1 FCC in total amount since I paid for the cruise. All FCCs (new and existing) must be used on a sailing . All FCCs (new and existing) must be used on a sailing that departs on or before 12/31/2022 or within one year from the original sailing date, whichever is later. Your FCC will be attached to your customer profile at the cruise line, and your travel agency should be made aware of the FCC as well. Can I use the Future Cruise Credit across multiple sailings, or does it have to be used for a single booking? May I transfer my FCC to another guest? Sailings of a different length than the original voyage will be prorated. Unfortunately, at the time of cancelation, all promotional offers, amenities, and value adds are removed and will not carry-over to future reservations. Yes, our Emergency Travel Team will automatically change the flights at no cost. That's how they explained it to me, and arrived at $475 certificate. Here is my experience with transferring two FCCs in the past year. Please be aware of deadlines in order to request a refund. FCC is applied to the cruise fare only. HAL future cruise credit is only valid on cruises sailing through 2022 . This means that, if you cancel prior to the final payment due date, we will refund any payments we received toward the cruise fare except for any non-refundable deposits. In the future, if your cruise needs to be canceled, you can try requesting a refund, which the cruise lines consider on a case-by-case basis. A friend of mine had a cruise scheduled forMarch, 2020. Anything purchased outside of Celebrity Cruises will need to be addressed directly with the property/operator. If I had a Future Cruise Credit (FCC) that I applied to a sailing Celebrity Cruises canceled, what terms apply when I book my new cruise? Most cruise lines only allow a FCC to be applied to a new booking that is made after the date the FCC is issued. FCC may be transferred to another guest in an Individual or non-contracted Group booking. Can you use your Future Cruise Credit (FCC) on an existing booking? Start completing the fillable fields and carefully type in required information. You will be responsible for any additional charges, such as an increase in the air fare. If you made payments toward the cruise fare on your booking on the cancelled cruise using forms of payment other than the FCC (i.e., via check or credit card), the value of the new FCC will include 125% of those amounts. Your travel agent can also submit the request for you online by accessing the request form for travel agencies on www.Cruisingpower.com/ Brand Programs and News/ Cruise With Confidence. Terms apply to the offers listed on this page. We paid for my parents to sail in the Villa Suite with us and this sailing was cancelled in December 2020 due to covid. You may change the price and offer as many times as desired up to 48 hours before the scheduled departure of the sailing. Existing bookings and new bookings made May 6, 2020 through March 31, 2022, with departure dates through September 30, 2022 are eligible for the Best Price Guarantee. Hes sailed on more than 150 ships. As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Hopefully it can be worked out. Related: Are drinks packages worth the price? You will be able to leave a comment after signing in, Copyright 19952023 The Independent Traveler, Inc. Yes, so long as you request it on or before the relevant deadline. What did the Cruise with Confidence program offer? These FCCs can be applied to satisfy any remaining balance due for the cruise fare on an existing booking. I know Celebrity has removed sail by dates for FCC but they really can't be cruising for quite some time so don't want to have FCC hanging out there, especially since they requested a refund and there is quite a bit of $$ involved as you can imagine. Refer to the FAQ#1 above for full list of sailings cancelled by Celebrity. Certain promotions will be excluded from the policy. Modified Date: Feb 10, 2022. In addition, the below regions have additional sailings suspended: ALL SAILINGS MARCH 12, 2020 JUNE 30, 2021*, *Excluding newly deployed sailings on Apex 6/19/21 and 6/26/21, Millennium 6/5/21 6/26/21,Edge 6/26/21, SOLSTICE: 9/26/21 12/19/21, 1/2/22 4/24/22, 2020/21 WINTER SEASON (SOLSTICE & ECLIPSE), ECLIPSE: 9/19/21 & 9/29/21,10/18/21 4/17/22, EQUINOX 5/2/21, 5/14/21, 5/29/21, 6/12/21, 6/26/21, 7/10/217/4/21, 7/11/21, 7/18/21, REFLECTION 7/11/21 7/30/21, 4/16/22 & 4/23/22 (Dry Dock), 8/11/21 10/10/21, ORIGINAL APEX 6/5/21 10/9/21 *Select sail dates will be used again for new sailings, ORIGINAL SILHOUETTE - 6/12/21 8/26/21, 9/4/21 & 9/18/21, INFINITY 7/4/21 7/26/21, 8/2/21 11/21/21, 4/15/22 11/18/22, XPLORATION 7/3/2021 9/11/2021,10/16/2021 12/25/2021, ORIGINAL INFINITY 12/1/21 and NEW 4/2/22, 11/28/22. Guests who are diagnosed with coronavirus (COVID-19) while on the trip and seek care on board that results in medical expenses will have medical expense coverage available. If I applied a 125% FCC generated from a previously suspended sailing, and my newer booking has now been suspended, can I now choose a refund? As of June 1, 2022, the portion of the FCC value that represents 100% of the cruise fare paid on your original reservation will no longer expire. Guests with bookings on September 16, 2020 June 30, 2021 sailings (with the exception of any previously canceled sailings) will automatically receive an FCC equal to 125% of the cruise fares they paid to Celebrity. Prior to the final payment due date, if you wish to change a Non-Refundable Deposit booking to an alternate ship you can do so without incurring a change fee; the change fee will be waived. Are you looking for an answer to the question: "How does a future cruise credit work?" Check with the cruise line as many of them will allow a name change on a cabin but you may have to book using the FCC first and then make the name change afterward. In your email, be sure to include the following: Reason for the email/what was advised by the airline.
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