When I went to the show I had to reverify my email address AND change my password to access my ticket even though I'd just downloaded the app the day before. What does face value mean? Already saw 2 VIP tickets on there being sold for double the face value ($599), and I'm sure some poor soul dying to see Joji is going to fall for it and buy them. Watch this video for. We are gutted about this as we did nothing wrong. So beyond frustrated with this company. The first thing you will encounter is the dreaded virtual waiting room that puts you into a random lottery to determine when you can buy tickets. ~VP, Contact Center. Feel free to ask, we are always glad to help! Web Accessibility. I didnt get a solution to my problem. Features Circle Room passes. See all 11 articles But really, if you are a music lover, it is an amazing venue and well worth making the trip. The site owner may have set restrictions that prevent you from accessing the site. Anyone can write a Trustpilot review. Unfortunately, when he merged my two emails he linked the event tickets from last year to this year. Klicka hr fr att kontakta oss. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Privacy Policy | Thanks for the review and enjoy your event! Front row or on the aisle? Hi Andrew,Thank you so much! The view from "up in the nosebleeds". THE DEPOT: Located next door to the 7th St Entry, The Depot Tavern is open 4 p.m. - 11 p.m. every Wednesday through Saturday. Let us know what you were doing when this page came up, plus your IP and request ID During a presale where there is limited inventory being sold and strong demand it can be very easy for a promoter to push inventory that is farther from the stage thus saving the easier to sell premium seating for the general public onsale. To me it looks like I just fell for some bullshit so let me know if you guys know what that is 1 3 So for theatre events Amex is usually the best especially for Broadway shows where Telecharge is selling tickets. Any way to list them for less than the price you paid? ~VP, Contact Center. This site is exclusively for presale passwords, presale codes and early access to tickets using special offer codes. Click here. Lendia is a great addition to our team. Presale Passwords and Working Presale Codes would be hard to find if you're searching all over the web - but not here at WiseGuys! Treat yourself to special perks in our Circle Room premium lounge before and during the show! Great Sherlocking! Special hors doeuvres. Official Tickets and Your Source for Live Entertainment | AXS.com You have successfully subscribed to our newsletter. 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed. Seats are numbered right to left facing the stage (lower number to the right higher number on the left). Chase Password: 8009359935 Enjoy exclusive access to the Circle Room premium lounge one hour before the show through the end of intermission. What is AXS Premium? But for stadium shows its a little trickier in some cases if you search for Amex tickets you find a ring of seats around the Middle (200/300) level and some on the floor in the back half. Are AXS Premium tickets sold for every event? For more information, please see our BUY THE PERFECT TICKETSFront row or on the aisle? Very helpful and much appreciated. Ticketmaster and LiveNation make finding presale passwords difficult for fans and ticket brokers alike. 3) Must improve the Live chat!the Live chat put me in a cue where I was 49th. Luke Bryan. Discover our 2022 Class of Country's Rising Sound. If I have XCover ticket insurance and miss an event, can I get a refund? They said 2 tickets per person for a recent Hozier concert upcoming in MPLS. They give backdoor access to scalpers, they give most of the good tickets away to celebrities/entourage/sweepstakes/their own resale sites/etc. Here's everything you need to know about VIP packages, how to buy one, and why they're worth the splurge. They have multiple kids of cards and different levels of access during their presales, we cover them in a bit more details here. Nothing will change until we stop rolling over and paying double the face value to scalpers for tickets. In fact, I usually open 3-5. it wouldn't hurt it more individuals at the company exuded the same customer service as she does. Safety starts with understanding how developers collect and share your data. In the past Amex cardmembers have been given access to seats in the first ten rows even though those tickets are premium seating and the producer is already charging a higher rate for them. Tammi was patient with this newbie. American Express Password:8002973333, Bryan Adams Thanks for the review and enjoy your event! Subscribe for updates, events, offers and more. I think the promoters gets to set it up how they like it. So great to have been helped my tammy. It works essentially the same as the web browser. And why did I pay such exorbitant surcharge fees for THIS experience? After a few tries you will have to rejoin the waiting room, another good reason to use multiple windows. Tap for tickets to see the artists and teams you love. They actually read what I was asking and responded with answers appropriate to my questions, explained the axs.com vs fanaccess vs mobile app, reassured that all will be linked correctly and name fixed after I email some info. As noted sound in the 10-20 rows is about as perfect as you will ever hear. Think again. She also checked in after short silenced periods to let me know she was still on the call and was actively working on my issue. Verification can help ensure real people write reviews about real companies. ~VP, Contact Center, I was having a hard time login into the app but LaDeja helped me. Lower has better view of performers, higher has better views of the setting and looks out toward plains which can be remarkable. It's nice to have a seat - you won't be crammed as much - a few people will drop down in with their friends and hang in the space. Sierra H. is a great addition to our team. Purchase a VIP package, and you guarantee it'll be an unforgettable night. Very much appreciated. It seems AXS does not understand that security needs to be balanced with customer convenience. found at the bottom of this page. I was unable to attend my event due to a workplace injury, and Jessica was able to empathize and help me get a refund! Depends on the show. Once you join the waiting room it will tell you the onsale hasnt started yet and your page will be refreshed when it starts. Besk vr hjlpsida fr mer hjlp och support. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. Request ID: 7c09f2cd788e2a70. Thanks for the review and enjoy your event! LaDeja is a great addition to our team. We are dedicated to making the needed changes so in the future you have the best experience. ~VP, Contact Center. 30 minutes before the tickets go onsale, they will give you the opportunity to join the waiting room. Dominique on the other hand that I attempted asking the exact same info of was completely useless, didn't offer anything for info/explanations and had me wishing I'd had used Ticketmaster instead. It makes it special because the band is looking a lot of the audience straight in the eye. She guided me step by step through the process of signing in and downloading my ticket to the mobile app. All of this because we were linked to LAST YEARS tickets! IP: 185.6.9.159 We have no proof of this just a lot of onsales and presales over the years and many reports from fans and brokers as to which kind of presale seems to draw from the better pool of tickets. *joyful tears*, Hi Marco,Thank you so much! Thank you so much!! When I tried the second time to just confirm I had not sent the tickets off somewhere, this lady says your not the person listed I said there are two of us one who has money and no email one who has a email my brother same last name of corse and we made sure that everything matched exactly just as stub hub told us to so she proceeded to hang up on me, and remember I was the most polite you can possibly be having been a customer service manager for Chrysler corporation for 33 years this is company so set in its ways of telling people to go eat there hat so much they cant even be nice for one second to help a customer you know do there job correctly. Tap for tickets to see the artists and teams you love. If your tickets are eligible for resale, AXS Official Resale may be utilized to sell your tickets. Thanks for the review and enjoy your event! Dont see anything you are looking for? My daughter was so insanely excited for this concert and getting tickets for the first time ever trying to purchase them, so clearly their restrictions help and I respect that. I had a handicapped family member who was seriously compromised during the wait time as well, due to heat and having to climb a total of 43 rows of steps to finally get to the correct seats instead of 22, which was almost to much for her to handle. Martha was very helpful, but was totally an unnecessary step/hurdle to change my email address. This would have been a five star rating if AXS would have given me mobile or printable tickets to replace the ones I didn't receive in the mail. We didn't violate any rules. Here you will find tips and tricks to get the best seats for events on sale through AXS. Nobody wants to miss out on tickets completely and if you are told that youd better buy the presale instead of waiting for the onsale it means that the onsale can hold better tickets and better inventory so that others who might not accept 200 level or back of the floor wont have to they can squabble over the good seats that werent sold during the presale. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. It has a buggy interface. I was chewing my nails. This is puzzling to some people: Why would the promoter assign American Express not so great blocks of seating? It is incredible. Makayla is a great addition to our team. I sat at around row 30 for a Avett show a few years back and got a shooting star going over the venue. or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. EASILY SELL YOUR TICKETS Plans can change. Already saw 2 VIP tickets on there being sold for double the face value ($599), and I'm sure some poor soul dying to see Joji is going to fall for it and buy them. It took a few tries to actually complete checkout. Please visit our help page or contact customer support for assistance. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_5 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) GSA/219.0.457350353 Mobile/15E148 Safari/604.1. Sample delicious bites from Nashville favorites. I only downloaded this application because it was required to buy tickets for a performance in Nashville. What is a pre-sale? With AXS Premium, fans can choose the perfect ticket based on their individual preferences. Front Row Mezzanine, Front Row Balcony these are often made available during an Amex presale, provided you have the platinum or centurion card, or the phone number for customer service at least . ~VP, Contact Center. Official tickets and your source for live entertainment. Compare that with the tens of thousands who might be trying to buy tickets during a venue newsletter presale, or if Ellen shares a Justin Bieber presale password on her show everyone ends up with that password and tens of thousands of people are all fighting to get presale tickets. We built tmpresale.com so you can quickly find the presales and passwords for the hottest concerts, sporting events, theatrical productions, family shows, circuses, wwe events and more happening in the United States and Canada. Thanks for the review and enjoy your event! I feel like it's going to be difficult to find a buyer at this price, so it would appear I'm just stuck with these tickets and eating the cost. We sometimes have discounts and promo codes too (not often, it does happen from time to time). Cody E is a great addition to our team. Terms & Conditions | If I have Allianz ticket insurance and miss an event, can I get a refund? Plans can . You can make them small, because when you are chosen to buy tickets, the page turns gray. Really?!!!. Your seat number is located on the tag on the front of your seat. You will then be placed in the Waiting Room: Once you download the app, search for the event you want. Or any way to cross-post to another selling sight to garner interest for them? Stefan made my experience awesome! There are only so many fanclub members, and only so many of them are going to want tickets for one show but a good size block of tickets will be reserved to try and keep them happy. The live chat rep Lendia F was really helpful. Live Nation Mobile App Password: COVERT It works essentially the same as the web browser. Select the tickets to sell, and then set your price and selling options. Search for tickets in multiple windows when using the browser, unlike Ticketmaster, at least for now, you can search for tickets in multiple windows. No violations at all and they TOOK OUR TICKETS BACK. Tammi is a great addition to our team. You will then be placed in the Waiting Room: It will open the page once the onsale starts, select your tickets and be fast: If you dont want the tickets, the bummer is you have to restart and then join the Waiting Room again. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Opry House Up higher is a crap shoot, the sound is good but sometimes it is occupied by people more interested in talking and texting than the show. Hi customer,Thank you so much! It goes against our guidelines to offer incentives for reviews. Get up close with one of the nights country artists as they step in the Circle Room to say hello and welcome you to the Opry. 45,370 Active members, 79 New signups last 7 days. Guys what are "AXS Premium" tickets? We are working hard to provide the best customer experience so your feedback does not go unnoticed. So if you prefer a smoke free environment you may want to sit lower. Thanks for the review and enjoy your event! They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. We are working hard to provide the best customer experience so your feedback does not go unnoticed. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 6,538 Excellent 4.3 VERIFIED COMPANY www.axs.com Visit this website Write a review 4.3 total 65% 5% 2% 2% 1-star 26% Filter Sort: Most relevant Dan Abramsky 3 reviews CA Updated 18 hours ago Several times I'd choose seats only to have the app freeze just prior to purchase. { Your seat number is located on the tag on the front of your seat. There was no way for me to respond in the chat.The number that I was given to call 888-929-7948 was a medical alert sales promo. Please visit our help page or contact customer support for assistance. We had to work with the box office manager for an hour, and could only access tickets after I contacted my bank and got the payment information. The box office tried to print off my tickets but the only ones they could access to print (we discovered after printing) were from 2021!!! 30 minutes before the onsale, you will have the option to join the Waiting Room: If you have a password, enter it and press Proceed. They did a quick job and responded in a timely manner. So after waiting in line I had to go to another line for printed tickets. Thanks for the review and enjoy your event! All staff were instructed to say no refunds by default. Buying tickets to a show can be exciting enough. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I expect much more from AXS!!! Alternatively, you may use, Hyatt Regency Denver At Colorado Convention Center, Baymont by Wyndham Denver International Airport, The Brown Palace Hotel and Spa, Autograph Collection, Embassy Suites by Hilton Denver Downtown Convention Center. There's no way AXS can hope to be highly rated without it. HiJanine,We're happy to hear Tarah was able to help you! Buying Basics Why am I not able to pick my exact seat when buying a ticket? again I am truly appreciative of her assistance and I hope you all do your due diligence in ensuring she receives the praise and accolades she deserves. Stay Up-To-Date with The Opry. Tone-deaf. Lendia helped me right away, and I received the content immediately! There are a number of reasons why this kind of presale will give you good seating, but it mostly boils down to one thing: limited competition. We are working hard to provide the best customer experience so your feedback does not go unnoticed. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. If you're gonna buy resale, make sure it's as close to face value and that you communicate with the seller to ensure it's a real person. Take home a memento of your amazing night. The transactions of the of computer controlled part of the app seem to work well but dont dare use customer service for help, I just asked the First Lady, I have never done this before can you just tell me if I did this rite please, and have my tickets. What's a VIP Package? Lendia F is a great addition to our team. I feel so bad for my daughter. Once it turns gray, make it bigger and then buy your tickets! There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hi Phyllis,Thank you so much! ~VP, Contact Center. Every package is different, and each artist will offer their own unique experience. Thanks for the review and enjoy your event! Has anyone had any luck reselling AXS tickets on their site? It never comes. This does NOT happen in every case weve seen venue newsletter presale codes unlock front row center, but rarely and not at all recently . Scalpers are enabled by the industries who hold a monopoly on event, so much so that they don't even hide it like in the past. No point in calling for help. BUT SHE TRACKED THEM DOWN! Barenaked Ladies We also ensure all reviews are published without moderation. IP: 54.36.126.202 Hi M,Thank you so much! Copyright 2023 Apple Inc. All rights reserved. The idea of a presale is to get your tickets before the general public, not necessarily to get better seats, but to avoid being completely frozen out by tickets selling out completely. Then Friday night we get an email that we were hording tickets - 4 - and they took them all away. I personally prefer not to be in first few rows and would rather be 10-20 rows back by sound board. While we cant be certain, we have a working theory which can probably be extended to ALL presales, possibly including fanclub presales and that is as follows: If people are desperate for tickets they are more likely to buy the first tickets that are available, even if those tickets are farther away from the stage. We use dedicated people and clever technology to safeguard our platform. I had to get on my phone. Hi juanita,Thank you so much! What we have found over many years is that a certain kinds of presale can give you great seating and . 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I don't like GA, just because I like to have a seat and know it will still be there if I go get a drink and come back. It was more on my end where I didn't hit submit on creating the account Ha! Stefan is a great addition to our team. Tammy is a great addition to our team. Hi Kianna,Thank you so much! Hi Jan,Thank you so much! Rows for General Admission and Reserved Seating vary from show to show. Woman on phone was at least kind even though she couldnt help me either. After trying to get my tickets for the last two weeks, she took the time to figure out the issue and actually get my tickets to me. }); Greta Van Fleet Presale Codes and Ticket Info, Ani DiFranco Presale Codes and Ticket Info, Parker McCollum Presale Codes and Ticket Info, Nate Bargatze Presale Codes and Ticket Info, Jo Koy Presale Codes and Ticket Sales Info, Craig Ferguson Presale Codes and Ticket Info, Andrea Bocelli Presale Codes and Ticket Info, Jordan Davis Presale Codes and Ticket Sales Info, Umphreys McGee Presale Codes and Ticket Info, Chelsea Handler Presale Codes and Ticket Info, Chris Stapleton Presale Codes and Ticket Sales Info, All-American Rejects Presale Codes and Ticket Info, Tedeschi Trucks Band Presale Codes and Ticket Info, Regina Spektor Presale Codes and Ticket Info, Anthony Rodia Presale Codes and Ticket Info, Chris DElia Presale Codes and Ticket Info, Chris Young Presale Codes and Ticket Info, Jason Bonham Presale Codes and Ticket Info, Loreena McKennitt Presale Codes and Ticket Info, Elvis Costello Presale Codes and Ticket Info, Kathleen Madigan Presale Codes and Ticket Info, Jeff Dunham Presale Codes and Ticket Info, Ali Wong Presale Codes and Ticket Sales Info, Lauren Daigle Presale Codes and Ticket Sales Info, Eric Clapton Presale Codes and Ticket Info, Diana Ross Presale Codes and Ticket Sales Info, Queen and Adam Lambert Tour Announcements, Dierks Bentley Presale Codes and Ticket Info, Angela Aguilar Presale Codes and Ticket Info, Jim Jefferies Presale Codes and Ticket Info, Lindsey Stirling Presale Codes and Ticket Info, How to get American Express Presale Tickets. Get up close to where country music stars and legendsmake history every week,live on the Opry. They are not some kind of premium deal or anything offered by the artist, it's just AXS giving scalpers a storefront to fuck you over. found at the bottom of this page. Do not buy scalped tickets. Sign up to receive our communications, please fill in the following fields and hit submit. This update includes performance improvements and bug fixes.

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