- CareHealthJobs. You can unsubscribe from these emails at any time. Available 24/7. Youll do all this in an environment of excellence and the highest ethical standards a place where values such as integrity, inclusive diversity and accountability are paramount. Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection. enva un correo electrnico a Editorial Note: We earn a commission from partner links on Forbes Advisor. GREAT COMPANY, and GREAT PAY!! Allstate Insurance Licensed Customer Service Specialist - $15 + PTO + Comms McAllen, TX Easy Apply 30d+ $15.00 Per Hour (Employer est.) How To Write a Customer Service Representative Job Description, Customer Service Representative Job Description Examples, According to the Bureau of Labor Statistics, Listen to customers concerns, issues and questions, Resolve customers concerns and answer customers questions to your best ability, Maintain a positive attitude and calmly respond to customers complaints, Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise, Recommend possible products to meet the customers needs, Refer issues and questions to managers if necessary, Prepare product and customer reports by gathering data collected during customer interactions, Familiar with the software used to connect with customers and gather their information, Knowledge of applicable products and markets. Visit the Career Advice Hub to see tips on interviewing and resume writing. It is the Companys policy to employ the best qualified individuals available for all jobs. Being bilingual and/or having prior military experience is a plus. Europe & Rest of World: +44 203 826 8149. All rights reserved. To do this, were building a diverse workplace that champions bold ideas. 8711 Freeport Parkway North Start a free Workable trial and post your ad on the most popular Remote View All Jobs . It includes many of the common skills, such as great communication skills, and typical responsibilities for customer service representatives, such as answering and responding to telephone inquiries. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. A customer service representative job description should include all relevant information about the position, from its required qualifications and preferred skills to its duties, and what your business offers its employees. Ci As a Fortune 100 company and industry leader, we provide a competitive salary but thats just the beginning. The Forbes Advisor editorial team is independent and objective. If customer service representatives also communicate with other departments such as sales, marketing and quality assurance, you should include those responsibilities in your job description. Allstate Unlicensed Service Representative Reviews. The individual delivers compassionate service that is fast, fair, and easy, to ensure customer retention. $5,000 New Hire Sign-on Bonus. This Employee Polygraph Protection Act prohibits most private employers from using lie detector tests either for pre-employment screening or during the course of employment. message, please email For more than 89 years weve thrived by staying a step ahead of whatevers coming next to give customers peace of mind no matter what changes they face. Posted 12:16:04 PM. The individual works independently, prioritizing the individual's own responsibilities, and managing the individual's own workload. Research salary, company info, career paths, and top skills for Medicare Benefit Advisor (Unlicensed) - Remote Inside Sales in Mississippi View More Jobs at Allstate. To view the EPPA poster, click here. job boards today. Also, they must have a strong understanding of their companys products and services to address customer questions. Allstate Job Description Glassdoor.com Jobs View All Jobs We empower every employee to lead, drive change and give back where they work and live. Build sustainable relationships and trust with customer accounts through open and interactive communication, Provide accurate, valid and complete information by using the right methods/tools, Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, Keep records of customer interactions, process customer accounts and file documents. Therefore, any discriminatory action taken on account of an employees ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. passion in a meaningful career. All Rights Reserved. Don't have your paperwork? verdade. This Customer Service Representative job description template is optimized for posting to online job boards or careers pages. send an email Still need help? Remote in Spring, TX Job Description Indeed.com . The Customer Service Representative must handle complaints, provide appropriate solutions for customers, and follow up to resolve any issues their customers experience. 2023 Allstate Insurance Company. 401K match and pension plan Massachusetts Motor Vehicle Damage Appraiser License is required. For a full description of Allstates benefits, visit allstate.jobs/benefits/. We dont follow the trends. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Advisor site. pour nous faire part du problme. Goal-motivated with strong closing skills. Disculpa For jobs in Los Angeles, please click here for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. The starting rate for a Customer Service Team member is $17.00/hr ($35,000 per year). Tuition reimbursement We offer full paid virtual training plus on the job training . The best CSRs are genuinely excited to help customers. Allstate Customer Service Representative Cooper City, FL Easy Apply 30d+ Your customer service representative job description should include a list of the key responsibilities, many of which are similar from job to job. Business Insurance Apr 2014 - Nov 2014 | Charlotte, NC; Unlicensed Service Representative 2013 - 2014 | Charlotte, NC; Ariel Inman / 3 years with Allstate. Se continui a visualizzare Its an exciting time to join Allstate. https://cdn-static.findly.com/wp-content/uploads/sites/2003/2022/04/01014806/National-Volunteer-Month-Blog-Photo.png, https://cdn-static.findly.com/wp-content/uploads/sites/2003/2021/11/10113150/Allstate_logo.svg, https://cdn-static.findly.com/wp-content/uploads/sites/2003/2022/03/10201407/Returnship-Program-Blog-Photo-800-%C3%97-565-px.png, Allstates returnship program provides support to professionals re-entering the workforce, https://cdn-static.findly.com/wp-content/uploads/sites/2003/2022/03/03145427/3.3-Eloiza-Blog-photo.png, Allstates Chief Diversity Officer embraces openness to help build trust and advance equity, Unrepresented Casualty Claims Service Leader. Jobs. We set them. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Lamentamos Test your speed at speedtest.net, 1 RJ-45 Connection (Internet Ethernet Cable), Must be authorized to work in their country of residence (The United States or Canada), Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Call 1-800-268-5619, Allstate Life and Annuity Sales and Services Previous customer service experience Allstate Payments All rights reserved. Allstate has once again opened their UNLICENSED Customer Service Representative position. Allstate - D & W Agency 4.3. Well give you the training and tools to perform in a fast-paced, multitasking environment. The preceding description is not designed to be a complete list of all duties and responsibilities. This could include Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser . This is a great example of a job brief . Life insurance payments Volunteer opportunities + matching donations enviando un correo electrnico a making a real difference in peoples lives, We offer extensive training, coaching and feedback to prepare every team member for success, Youll be empowered to grow and shape your career into a large variety of roles, Youll enjoy a challenging and rewarding work environment, We offer mentoring and tuition reimbursement to help you grow your skills. The Customer Service Team puts a human face on all of Oakleys customer touchpoints. To make changes to your policy and get answers to your policy questions, you have a few options: To cancel a policy, please contact your Allstate agent. per informarci del problema. (Senior) Business Consultant Energietransitie, Controls Integration Engineer Hybrid EV Powertrain, Export Letters of Credit Specialist (Cape Town), See who Mass Markets has hired for this role, Handle inbound and outbound contacts in a courteous, timely, and professional manner, Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services, Listen to customers, understand their needs, and resolve customer issues, Research systems to find missing information; coordinate with other departments to resolve issues as applicable, Utilize systems and technology to complete account management tasks, Accurately document and process customer orders in appropriate systems, Follow all required scripts, policies, and procedures, Comply with requirements surrounding confidential information and personal information, Escalate customer issues to the appropriate staff and managerial for resolution as needed, Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes, Adhere to all attendance and work schedule requirements, Excellent organizational, written, and oral communication skills, The ability to type swiftly and accurately (20+ words a minute), Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), Basic understanding of Windows operating system, Highly reliable with the ability to maintain regular attendance and punctuality, The ability to evaluate, troubleshoot, and follow-up on customer issues, An aptitude for conflict resolution, problem-solving, and negotiation, Must be customer service oriented (empathetic, responsive, patient, and conscientious), Ability to multi-task, stay focused, and self-manage, Strong team orientation and customer focus, The ability to thrive in a fast-paced environment where change and ambiguity prevalent, Excellent interpersonal skills and the ability to build relationships with your team and customers, One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment, Medical, Dental, and Vision Coverage Options, Quiet workspace free of background noise and distractions, Not sure? If you are looking for a template, this will provide many of the standard skills and duties for your job description. Allstate Dealer Services - Senior Underwriting Consultant (Remote/Home Based Worker) Data Science & Analytics Remote: Home Based Worker Experienced Professional 4/20/2023 Arity - Junior Dev Ops / Support Data Science & Analytics Remote: Home Based Worker Entry Level Professional 4/20/2023 Sales Market Leader - Indiana Sales Auburn, IN Manager Creating an online account with Allstate gives you access to view and update your policies anytime, anywhere. If you continue to see this Regular, predictable attendance is an essential function of this job. The Adjusting function investigates and evaluates damage; estimates damages losses, or total indemnity; and/or negotiates and settles claims. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Moreover, because the employer is an insurance company, the job description specifies that the customer service representative will also help customers with their insurance claims and report new claims. Allstate Insurance Company. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. Efficiently write or review accurate estimates and supplements based on photos/ video/ physical inspection Gain invaluable insights into Workables breakthrough HR and AI capabilities in our new webinar on May 10! Weve been an industry leader in pricing sophistication, telematics, digital photo claims and, more recently, device and identity protection.

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