We were also sold on the idea that our ownership could be sold back to Marriott at a later date After paying almost $35,000 to date, we have discovered that there is no such thing as VIP status or specific benefits and Marriott does not buy back memberships. Children 12 and above are considered adults at this property. Clean, fresh and not to overwhelming. Vistana Signature Network is a registered Exchange Program. This has been a horrible, stressful and anger-filled experience for us, and we felt compelled to inform others so that they can avoid what we are going through. Over 256 million reviews from guests after their stay. Located in the lobby, this charming, rustic caf offers coffee drinks, pastries, prepared salads and snacks. Seemed more interested in flerting with guys than taking care of her customers. We found this unacceptable after traveling 4000 miles expecting a better view. Exclusive on-site provider with the only homes meeting the AAA four diamond designation at Honua Kai since 2012. We called again to get help. Jess was extremely helpful in providing all services for pleasant stay. We are so disappointed in MVC; we really thought the brand name alone stood for some level of integrity. WestinNaneaVillas, Front Office Manager at The Westin Nanea Ocean Villas, Ka'anapali, responded to this review. Plus, my Bonvoy status should be . Inu has a multitude of culinary offerings of food and cocktails to refresh and refuel you for the day ahead. Inu Pool Bar and Grill is open from 11 a.m. to 9 p.m. daily. Visit hotel website >. Ocean view Returned in 20 and were told they had us a better Villa and it would be ready in 15-20 minutes. They told her that the loan payments and maintenance payments would be about the same as the original contract, and that was a total lie.My daughter was not the decision maker, I am the one who would be paying and the agents did not disclose or discuss the upgrade program terms with me. Located on Mauis renowned Kaanapali North Beach, Outrigger Honua Kai Resort & Spa provides the space you need with the exceptional amenities youll love. The full service restaurant is not open. I am furious that my wifes vacation starts off with her washing your dishes.Two days later my son and his wife arrived and wanted to shower in the lock out room bathroom. Once there, a nice person named Jessica Segebre offered to help and told us that people cancel all the time. Discover the best of this farming region. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. I also had a MVC Supervisor tell me there are no plans to convert and/or combined the points. Again we apologize and thank you for your comments. The villa room, a 2 bedroom with full kitchen and living area and lanai was very nice. The Westin Las Vegas Hotel, Casino & Spa. Malama Pono! This has been one of the most frustrating and costly experiences which we regret. Guests are able to reserve cabanas with real-time inventory. It is absolutely not worth it. Reviews on The Westin in Kaanapali, HI 96761 - The Westin Maui Resort & Spa, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, The Westin Nanea Ocean Villas, Ka'anapali, Hyatt Regency Maui Resort And Spa, Marriott's Maui Ocean Club - Lahaina & Napili Towers, Sheraton Maui Resort & Spa, Kaanapali Alii, Aston Maui Kaanapali Villas, Hyatt Residence Club, The Ritz-Carlton, Kapalua There are two more wings to be completed. We've had numerous problems finding properties that we would like to stay at (lack of availability) and in some cases it would be CHEAPER just to pay the nightly rate at their resorts instead of using MVC Points. We are sorry to hear of your disappointment and would like the opportunity to speak with you to address your concerns. It took over an hour to get our food because the chef had to stop cooking to yell at the staff (this from our waiter) and wouldn't cook anything until his 'meeting' was over. Thats several days after my check in! Face coverings may be recommended or required. At no point during any of our contract signings, were we ever informed of the rescission period, nor did we sit down and review the real cost of the loan with our Sheraton agent. He told me that yes there would be an offer and I let him know I was not interested and would not attend a meeting. However, we now know that booking vacations with them is an ABSOLUTE NIGHTMARE! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We had a timeshare interest on this property that we occasionally used and it was affordable, but in Dec. 2019 my daughter was travelling without me, and was approached and offered a complimentary dinner certificate to go to an owners update meeting. Our only solution was to rent another 2 bedroom suite elseware and pay for that and the crappy little hotel room that they provided. This is neither an offer to sell nor a solicitation of offers to buy in any state or other jurisdiction in which registration requirements have not been met. The current status of resort amenities and services is subject to change at any time. Youre staying in the heart of paradise, and youll have easy access to world-class snorkeling, beach toys and inflatables, boogie board rentals and more even outrigger canoe trips all at your fingertips. Once you experience the villa difference, youll never want to vacation any other way. Sheraton Flex, Marriott Worldwide Vacations or whatever they are calling themselves these days, we may be old, but we are not confused that you are taking advantage of people. All Owners and guests must be physically present at check-in to verify their quarantine exemption status through the Hawaii Safe Travels website. This villa has three private bedrooms, each with a king bed. 45 Kai Malina Pkwy The Westin Nanea Ocean Villas, Lahaina, Maui, HI 96761-8414 +1 808-662-6300 Website Closed now : See all hours See all (12) Ratings and reviews 59 RATINGS Food Service Value Details CUISINES American, Bar Meals Lunch, Dinner FEATURES Unless youre looking to be trapped into debt and letdowns avoid Marriott timeshare. Food and bar service at the pool were also an issue. Service animals that perform work or tasks are welcome at this resort, but family pets are not permitted. The pool is safe for kids; in fact this is a very kid-friendly resort. ReadMore, Try the newest craze in Hawaii. Checkin:4p.m. | ReadMore, Combination of sites in limo-van comfort ReadMore, Maui mountain excitement on an ATV. We didnt have the use of this bathroom for several hours after coming off the beach.I lodged a complaint about all this and two days later the Manager of Housekeeping , Maureen, came to our room with her staff to finally clean this room up properly. The staff were happy, all smiles and seemed to really enjoy their jobs. The nearest airport is Kapalua Airport, 2.5 mi away or Kahului Airport, 17 mi from The Westin Nanea Ocean Villas, Ka'anapali. The timeshare salespeople, specifically Joaquin Boadella & Brooks Bohon, lied to my wife and me and continued to lie to keep my business by not letting us out of our contract. Better than great, actually, amazing! Their customer service people are marginally equipped to help and answer questions. A favorite for guests and locals alike, Dukes pays homage legendary Hawaiian surfer and waterman Duke Kahanamoku. Savor a taste of Maui at our award-winning restaurants ranging from a relaxed upscale culinary experience celebrating the farming and fishing culture to a spectacular pool bar with breathtaking views serving local island favorites. Returned in 30 minutes and were told yet another story. I have been vacationing at Aruba Marriot Ocean club for many years. Youll find some of Hawaiis best aquatic fun just steps from your villa door. Mahalo, and Be Well. All prices in U.S. dollars unless otherwise stated. Additional sorting options might be available (by type of traveler, by score, etc). Each person had the same line after hours spent talking on the phone, "I completely agree with you but I'm soooo sorry I'm NOT the decision maker Let me pass you onto so and so - I'm sure they can help you!". Shared spaces where face coverings must be worn include the following: The following exceptions apply to the above face covering requirements while on property, but please note that any more stringent requirements mandated by governmental authorities in jurisdictions where our resorts are located will still apply: There is no cash available at this resort and credit cards are the only acceptable form of payment. We also ensure all reviews are published without moderation. Enjoy complimentary wireless Internet in all villas, and public areas. As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. I wish we would have never purchased this and I would advise anyone DO NOT DO IT!!!!! This property has only been open for a few weeks so while I'm only giving the property 3 stars at the moment I think there is room for improvement once everything is up and running and they have more and better trained staff. How they lure you into these presentations is with promises of gifts, and telling you that the meeting only lasts about 90 minutes. With Outrigger Honua Kai management services, you can rest assured your home ownership experience is stress-free. 3 Resales from $55,000. Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Situated on 16 acres of Maui's North K'anapali Beach, The Westin Nanea Ocean Villas is designed to provide a relaxing haven replete with culturally inspired programs and authentic Hawaiian experiences. Experience Nanea - a state of relaxation and repose - firsthand at The Westin Nanea Ocean Villas! Cookie Settings | Amenities include a 10,000 square foot lagoon- style pool with an upper pool, children's pool and play area, two plunge . The Westin Kierland Villas 15620 North Clubgate Drive, Scottsdale, Arizona 85254, United States Phone: 480-624-1700|Check in: 4 p.m. |Check out: 10 a.m. 74F / 24C Announcements|Resort Policies|Accessibility Resort Info Resort Toggle MenuResort Menu Overview Photos Villas Activities Amenities Dining Maps Purchase Community Overview Photos Villas You are only blocked from performing the attempted action on the live website, known as "Production". Im a new Westin Club owner, purchasing a deeded week at Westin Nanea Maui this year with equivalent 6,265 (Westin) Marriott points plus my existing 4,000 Marriott point, totaling 10,265 total equivalent Marriott points. Ate at the pool bar. This was a huge burden both emotionally and financially. A few weeks before I discovered that the two bedroom suite was actually a hotel room and not suitable for two couples. All we ask is that you treat us with the same respect and take care of our one request. Not so. ReadMore, One of Maui's must-see snorkel sites. Discover the perfect fit for your vacation or repeat your stay in a favorite unit each time you're in paradise. Marriott's website is nothing short of shameful; it is extraordinarily slow and when you try to book points you routinely get a message "Fatal Error Searching Availability". ReadMore, A can't-miss aquarium for ocean lovers. LocalAreaActivities All with Westin touches keeping in harmony with the Hawaiian culture. Therefore, my status should have been moved from Executive to the Presidential Marriott. We were told.to come back in 15 minutes to check. Warning: This site requires Javascript to function properly. RESERVE POOL SEATING AND CABANAS. Own a timeshare at The Westin Nanea Ocean Villas? Westin Nanea offers furnished villas featuring flat-screen TVs, fully equipped kitchens and washer/dryer. Peer down a dormant volcano or snorkel The Forbidden Coast's unspoiled coral reefs. The most helpful contributions are detailed and help others make better decisions. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Currently, Im not able to take advantage of any of the rewards that the Bonvoy Titanium or the Marriott Presidential status benefits. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. WE TRUSTED THE MARRIOTT NAME when we signed on here, as we are decades long Marriott Rewards members (including at the Titanium Level) and never once thought that we would get screwed over like we have been here. Days! 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Vacation with Confidence: Our Next Level of Clean. We have yet to receive a response.Heed my warning, dont become an owner of Marriott Vacation Club! Good food but terrible service!!! They discovered that there was water leaking from the ceiling. Guests can enjoy a meal at the on-site restaurants Mauka Makai or Inu Pool Bar or unwind in the on-site fitness center. Our very first vacation with Marriott using our points and it was horrible, they customer service was horrible and a when asked for a supervisor to call me back - no one ever did! 808-662-6300 We are STILL LISTED with Marriott as a Club Member, even though WE DID NOT RENEW OR PAY THE DUES! The property reserves the right to pre-authorize credit cards before arrival. That seemed strange as there seemed to be almost o o e else around. Guests can enjoy a We were told.to come back in 15 minutes to check. All fields must be valid. My last stay was this pact Jan and heres what happened. Jade was also very helpful. If youd be so kind to send us your preferred contact information to so that we may reach out to you. That seemed strange as there seemed to be almost o o e else around. How they can continue to get away with putting people in financial ruin is beyond me! COVID-19 is an extremely contagious disease that can lead to severe illness and death. Please be aware that in some locations, misrepresenting a pet as a service animal is a misdemeanor and may result in a monetary penalty and/or imprisonment. Your contribution should be yours. Marriott Vacation Club Pulse at The Mayflower, Washington, D.C. Marriott Vacation Club Pulse, New York City, Marriott Vacation Club Pulse, San Francisco, Marriott Vacation Club Pulse, South Beach, Marriott Vacation Club at Surfers Paradise, Marriott Vacation Club at The Empire Place, Marriotts OceanWatch Villas at Grande Dunes, Sheraton Lakeside Terrace Villas at Mountain Vista, The Ritz-Carlton Club and Residences, San Francisco, The Westin Los Cabos Resort Villas Baja Point, The Westin Desert Willow Villas, Palm Desert, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Mission Hills Resort Villas, Palm Springs, The Westin Princeville Ocean Resort Villas, The Phoenician Residences, The Luxury Collection Residence Club, Scottsdale, Food & Beverage outlets, including pool bars, Marketplaces, and other similar venues, Outdoor public spaces where social distance of 6ft/2m cannot be maintained, Individuals with a health or medical condition that prevents them from wearing a face covering, Individuals who are actively communicating with a person who is hearing impaired, where the ability to see the mouth is essential for communication, Individuals who are eating or drinking and seated at a food establishment on property (Individuals will be required to wear a face covering while moving around the food establishment and until they are seated at their table. 808-662-6300 Marriotts portal to view and exchange points is extremely convoluted and not user friendly. Ideally, we'd publish every review we get, positive and negative. Essentially pre-paying for travel was possibly the biggest selling point for us, and we had clearly been lied to. When I made the purchase. Log in or register to share recommendations. Guests are invited to experience a fun, complimentary 30-45-minute photo session with Blinnk Photography, perfect for families and couples! I have always enjoyed our timeshare and usually decline a meeting for further sales. To protect the integrity of our Owner data, employees are blocked from performing certain actions on the live website that might impact the customer record of the Owner you are emulating. We were told we were going to learn about all the additional perks and benefits. RESERVE NOW. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. This service may contain translations powered by Google. We DID NOT cancel - the resort cancelled! This property has taken extra health and hygiene measures to ensure your safety is their priority -, One-Bedroom Villa with Balcony and Resort View, Two-Bedroom Suite with Balcony and Resort View, Three-Bedroom Suite with Balcony - Oceanfront, Two-Bedroom Villa with Balcony and Resort View - Hearing Accessible, One-Bedroom Villa with Balcony and Resort View - Hearing Accessible, Two-Bedroom Villa with Balcony, Resort View and Adapted Tub - Mobility Accessible, Destinations, properties, even an address, 1708660,1720070,1721720|3,1709670|3,1720070|2,1721460,1718430,1726110|2,1728620,1716160,1718400,1709670,1728350,1726110,1718400|2,1715610,1716160|6,1728180,1727980,1728350|4, Personal or sensitive info (e.g. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. AccessibilityStatement, Accessible guest rooms with 32 wide doorways, Accessible route from public entrance to accessible guest rooms, Self-parking facility, van-accessible spaces, Meeting room(s) with assistive listening devices, Valet parking for vehicles outfitted for drivers in wheelchairs. The Westin Maui Resort & Spa 2365 Kaanapali Pkwy, Lahaina, Hawaii 96761, US 18086672525 Visit hotel website > RESERVE NOW Adults Only Cabanas and Casabellas BOOK CABANAS Cabanas and Casabellas BOOK CABANAS 2023 Marriott International, Inc. All rights reserved. Welcome to The Westin Ka'anapali Ocean Resort Villas North Escape into beauty and tranquility at our Maui beach resort A truly unforgettable getaway awaits you at The Westin Ka'anapali Ocean Resort Villas North. WE DID NOT PAY TO RENEW THE CLUB MEMBERSHIP in 2023. Please continue to check this website frequently for updates prior to your upcoming reservation. The best activities fill up quickly. In addition, my Westin point conversion date is October 31st with no way to transfer Westin point if I wanted to. From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. A thrilling descent down a famous crater. Your real feelings show in that NOBODY can live long enough to get past the outer ranks of salespersons to a LIVE SUPERVISOR to remedy this mess. 2 Resales from $5,000, 41 Rentals from $983/night Not hours. What really makes us mad is that we are retired and now our maintenance fees are more than the taxes on our home which is crazy. Reviews on Westin Nanea in Maui, HI - The Westin Nanea Ocean Villas, Ka'anapali, The Westin Ka'anapali Ocean Resort Villas, Sheraton Maui Resort & Spa, Grand Wailea, A Waldorf Astoria Resort, The Westin Maui Resort & Spa, Ka'anapali, The Ritz-Carlton, Kapalua, Honua Kai Resort & Spa, Blinnk Photography of Maui, Wailea Beach Resort - Marriott, Maui, Blinnk Photography Days. Im not happy. Each review score is between 1 and 10. Please complete all fields. We found this unacceptable after traveling 4000 miles expecting a better view. Marriott Vacation Club is the primary timeshare brand of Marriott Vacations Worldwide Corporation. The infinity pools give bathers a sense of continuity with the ocean that is 200 feet below the Westin bluff. Then we returned home from our wedding we asked Marriott to extend our 2400 points that were due to expire on 10/31/22 to at least the end of the year. There are four gorgeous pools for quiet soaking, active fun and swimming, and entertaining the kids. Had a great cocktail at the beach bar and felt like this was it. Cookie Settings | I have been a "Presidential" owner of Marriott for over 20 years. We requested other accommodations and were told they were booked but would try to find something. We purchased more points a few years ago because the salesperson promised us Marriot was planning to add additional vacation locations that we hadn't booked already. If you're traveling for work, we'll sort the most popular My wife and I had a great experience at Westin Nanea! Treat yourself to the islands bounty of fresh produce. I comparing the Westin Nanea to other resorts. Corporate? I own 4 weeks of timeshare (3 weeks Phuket and 1 week Las Vegas). ReadMore, See the sunrise by bike or motorcoach. Honua Kai Resort & Spa is the perfect spot for the entire family to relax. Aloha Dorubere, Mahalo for staying with us at The Westin Nanea Ocean Villas. The biggest issue at the moment are the restaurants and restaurant staff. Please note: any rate that includes breakfast is for 2 guests only. BAD DEAL. The full service restaurant is not open. The Westin Nanea Ocean Villas, Ka'anapali, 45 Kai Malina Parkway, Vistana Hawaii Tax ID # TA-139-329-5360-01, Lahaina, HI. Guests can enjoy various activities in the surrounding area, including golfing, horseback riding, outrigger canoeing and snorkeling. Sign up for notification emails , Timeshares for sale at The Westin Nanea Ocean Villas, Get alerted as soon as new resales are added. I only share this because I actually like Marriott. ReadMore, The way Maui was meant to be enjoyed. Privacy & Cookie Statement | Checkout:10a.m. Activity Schedule|Announcements | Resort Policies | Accessibility. Our experience with Marriott Vacation Club started when my husband received a call offering us a free trip to Orlando. A full-service restaurant offers ocean views alongside a menu of Hawaiian and international cuisine, plus the Westin brands signature SuperFoodsRX menu with nutrient-rich and delicious options. Reviews are most valuable when they are original and unbiased. - Feel confident knowing our suites, services, and amenities align with AAA Four Diamond guidelines- No surprises: all rooms, furnishings, and dcor are consistent- The official on-site property management company offers benefits you will not get when booking through another property management company or independent owner- Enjoy a worry-free vacation with room charging privileges- Explore the island and book activities with our concierge- Best rates are guaranteed when booking direct. You can sort and/or filter them by time of year, review score, and more. In a wordhorrible. Inu, meaning drink in Hawaiian, serves lively libations to suit every taste, as well as Maui-made craft brews on draft. Well, that was an outright lie. Safe. Beautiful resort and beach, and the shuttle service gets you everywhere you want to go. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Simply login or register now to join the conversation. From family-friendly activities to adventurous excursions, this slice of Maui paradise offers something for everyone. Reset Password. Our meeting was over five hours, where these Salespeople managed to lie and misrepresent the product in the following ways: MVC timeshare points would be easy to resell, and MVC staff would assist us any time.

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