Click the button below to learn more about our stadium policies, including tailgating policies, clear bag policies, WiFi information, and more. The arbitration shall be conducted in the State of Florida before one arbitrator. Please also see Code of Conduct for more information. Factory-sealed, plastic bottles of water that are 20 oz. Hard Rock Stadium is committed to providing memorable service experiences to all guests. 8. Hard Rock Stadium has a no re-entry policy for most Hard Rock Stadium events, including Miami Dolphins and University of Miami football games. Fans need a reserved ticker to watch every match in the Stadium. Pick-up locations to Hard Rock Stadium are located in Lots 13, 18, and 44 (Betty T Ferguson Recreation Complex, 3000 NW 199th Street) near ADA parking. The tennis tournament was held for the first time in 1985 in Delray Beach, Florida with the vision of creating a world-class tennis tournament. The Dolphins reserves the right to revoke any Membership or Member Account without cause. WebMiami stadium has strict bag policy rules that are better to be followed to have the best time. In addition, you specifically waive the right to participate in a representative capacity or as a member of any class of claimants pertaining to any claim. One bag no Food in a clear plastic bag for guests with special medical or dietary needs only is permitted. Please seeIdentification Bracelets.. Are there accessible tickets, and what is included? Select the invoice and enter your payment information. Select the telephone option #1 to speak with a representative Monday-Friday 8:30am-5:30pm. 4. Tailgating. Guests with limited mobility parking in Hard Rock Stadium outer lots may request assistance to and from the stadium. Enter your Member account number and password. Persons that refuse to be patted down and/or refuse to have their bags or vehicle inspected will not be admitted. We have 17 practice courts around campus that everyone with a purchased ticket can access. Discount Vouchers Click here to see if we have any available at the moment for Miami. Once your posted tickets are purchased, the barcodes on your ticket card for the specified game are cancelled and new barcodes are issued to the buyer. Guests with questions or concerns should visit any Guest Experience Headquarters located at sections 115, 143, 215, 243, 315 and 343. Concierge desks are located on the 2M and 2C Levels at the North and South elevator landings at sections 218, 246, M18, & M46. Visit our Parking and Transportation page for more information. WebInformation regarding Hard Rock Stadium policies (e.g. Entrances Gates open 2 hours prior to Miami Dolphins games and 90 minutes prior to Miami Hurricanes games. A Miami Dolphins Membership is a revocable license issued annually by Miami Dolphins, Ltd. ("Miami Dolphins" or "Dolphins"), as licensor. Guest attire should not have foul, abusive messages or images on it. For Miami Dolphins football games, alcohol sales will cease: (i) at the end of the 3rd quarter on Levels 100 and 300, (ii) sixty (60) minutes after the game ends on the 200 Level, Theater Boxes, Loge Boxes, LIFEWTR Lounge and Suites and (iii) ninety (90) minutes after the game ends in The Nine, the 72 Club and Club LIV. Hard Rock Stadium is a full-service entertainment facility with versatile indoor and outdoor spaces that are available to rent year-round for corporate and social events. Ticket Office 305-943-6678 One-gallon clear plastic freezer bag (Ziplock bag or similar). Baby changing stations are located in the bathrooms on the ground level floor of the main stadium and are accessible without entering the Main stadium. Will the courts be available for play year-round? The 2023 Miami Open presented by Ita is scheduled for March 19 April 2, 2023. We have wheelchair attendants, guests may request assistance at the entrance gate. Neither the Stadium nor the event host is responsible for damaged, lost or stolen property. If you purchased online, please reference your confirmation email if you have any questions. Holder agrees not to create, transmit, display, distribute, exploit, misappropriate or sell (or aid in such activity) (1) in any form, any description or account (whether text, data or visual, and including play-by-play data) of the Event or related events (collectively, "Descriptive Data") for any commercial or non-personal, purpose; (2) any images, videos, audio or other form of display or public performance or reproduction of any portion of the Event or related events ( "Works") for any commercial or non-personal purpose; or (3) livestreams of any portion of the Event or related events ( "Livestreams"). For the enjoyment and safety of all, the following behaviors are prohibited: - Interfering with others' enjoyment of the game, - Foul or abusive language or obscene gestures, - Intoxication or other signs of impairment related to alcohol consumption, - Fighting, taunting, or threatening remarks or gestures, - Sitting in a location other than your ticketed seat, - Displays of affection inappropriate in a public setting, - Obscene or indecent messages or signs or clothing, - Clothing that is inappropriate or offensive, - Any disruption to the progress of the event by the Guest's actions, - Failing to follow the instructions of Stadium Personnel or Law Enforcement, - Smoking in the seating bowl, concourse, or other non-designated areas. The privilege to license a Membership and Miami Dolphins tickets from year-to-year is not "property" and creates no property rights whatsoever under state statutory or common law or under the United States Bankruptcy Code. or less in size, are prohibited from being brought into Hard Rock Stadium. Guests can request a wheelchair escort through the nearest Hard Rock Stadium employee, or at your nearest Guest Experience Headquarters. However, binocular and camera cases are prohibited. Signs may not be hung off of, or attached to, stadium structures, affixed to poles or sticks, or constructed of wood or metal material. Commercials signs and banners and other commercial activities are prohibited. Notwithstanding the foregoing, Holder agrees that by causing their ticket to be scanned upon entry, Holder shall be deemed to have signed the ticket and granted to Management and the National Football League ("NFL") an exclusive worldwide, irrevocable, perpetual, sub-licensable, royalty-free license to all rights associated with any Works, Livestreams, and Descriptive Data. Vending and solicitation activities are prohibited. An address change can also be made via fax (305-943-6811) with a copy of a valid photo ID or in person at the Dolphins Ticket Office. AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PLACE WHERE PEOPLE ARE PRESENT. Luggage storage Hard Rock stadium is located no more than 500m away from the stadium and has two available locations. Ticketmaster 'Ticket Forwarding' allows the customer of record to cancel a "specified game on the member ticket card" and forward a "Virtual Ticket" to a friend or business associate. Use of tickets in violation of law is prohibited and will result in seizure, revocation and/or forfeiture of the license without refund. * One gallon clear plastic freezer bag (such as ZipLoc) * Small clutch not exceeding 4.5" x 6.5" may be permitted in addition to a clear plastic bag. Fans can also bring small purses and similar bags into the venue. To ensure the highest level of safety and security, all guests will be subject to a courteous screening upon entry by Hard Rock Stadium Security which, on occasion, may include a pat-down screening by a same-gender team member. Gain full tournament access with duration packages. Illegal items will be turned over to law enforcement officers and may result in arrest and prosecution. GBAC is a division of ISSA, a worldwide cleaning industry association, and their goal is to implement cleaning, disinfection, and infectious disease prevention work practices to control risks like Covid-19 and ensure you and your guests can safely enjoy the tournament. To avoid delays, arrive early and please follow the direction of the parking attendants and police officers. The Miami Open is usually played in spring, between March and April. I understand that as the account holder of record, I amresponsible for such behavior by anyone using my tickets. The stadium is a home field for famous teams such as the American football team Miami Dolphins from the National Football League or the University of Miami team Miami Hurricanes. Lost & Found can be located at the Guest Experience Headquarters in Section 143 or by the Grandstand. In order to access the 200C & 200M levels, guests must have a ticket to the Club Level or anExecutive Suite. To go straight to NFL Ticket Exchange now, please CLICK HERE. Members shall have the opportunity to purchase the seats associated with their Membership for MDL home playoff games, with the exception of any Super Bowl games, which shall be governed by applicable NFL rules.Except as expressly set forth herein, terms and conditions governing Members' rights to purchase of playoff tickets shall be determined by MDL in their sole discretion prior to the end of the regular season and may be amended from time-to-time. Membership is a Revocable License.Memberships include tickets, which like all tickets sold for MDL events, are owned by MDL. You (and the user(s) of your tickets for any particular match or event) at Hard Rock Stadium, agree that any dispute between or among you, your attorneys, agents, successors, heirs, and assigns, guests, or any other person who uses tickets issued to you to attend an event, and Dolphins, South Florida Stadium LLC, and any of their parents, subsidiaries, owners, officers, directors, employees, agents, affiliates, concessionaires and independent contractors relating to your tickets, or any issues that may arise in connection with this Agreement shall be resolved by arbitration. Any unclaimed items after 30 days will be disposed of or donated to a charitable organization. Call the Miami Dolphins Office main line 1-888-FINS-TIX. ANY DISPUTE OR CLAIM IN ANY WAY RELATED TO THE TICKET OR THE EVENT SHALL BE RESOLVED BY MANDATORY, CONFIDENTIAL, FINAL, BINDING ARBITRATION BEFORE JAMS IN MIAMI PURSUANT TO ITS STREAMLINED RULES AND APPLYING FLORIDA SUBSTANTIVE LAW. AMERICANS WITH DISABILITIES ACT INFORMATION. The NFL and the Miami Dolphins are committed to protecting public safety at our stadium. Single session tickets are reserved stadium court seats for one session that allow you first come, first serve access to our full campus as well. Members agree to receive pre-recorded/artificial voice messages calls and/or use of an automatic dialing device, text messages and/or emails from the Miami Dolphins, SFS Events, LLC, South Florida Stadium LLC, and their affiliates and partners, at any telephone number or email address that have been provided to Dolphins or that Dolphins and/or their partners or affiliates have otherwise obtained, which could result in charges to me. BY ACCEPTING THIS PARKING PASS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND ARE BOUND BY THESE TERMS AND CONDITIONS AND POLICIES. Bottles and cans of any type, excluding a factory sealed plastic bottle of water 20 oz. Any guest who is determined to be deliberately concealing alcohol while entering Hard Rock Stadium will not be permitted to enter the building. The official app of the Miami Dolphins and Hard Rock Stadium provides fans with the latest Dolphins news, videos, photos and team content. DO NOT LEAVE VALUABLES IN YOUR VEHICLE! ADA spots in Yellow (Lots 13, 15/16 and 18) and Grey (Lot 44) are on a first-come, first-serve basis, and shuttles will be provided to/from those ADA-designated lots upon request. LuggageHero is the ONLY luggage storage company in Miami that gives you the option of BOTH hourly or daily prices. Please see the nearest team member for details. Clutch with or without shoulder strap no larger than 4.5 X 6.5. The safety policy affects the type and size of bags that are permitted into the stadium not the items that fans normally need to bring to a game. Members are responsible for maintaining the integrity and security of your assigned password. NFL and other event promoter policies prohibit the recording of any live event at Hard Rock Stadium. By entering Hard Rock Stadium and Hard Rock Stadium grounds, you voluntarily assume all risks related to exposure to COVID-19 and its variants. A person exhibiting visible signs of impairment will not be permitted into Hard Rock Stadium. Offensive language, harassing, abusive and illegal behavior, Excessive use of addictive substance and alcohol causing inappropriate behavior, Smoking cigarettes and smoking electronic devices, Interruption of the game by inappropriate behavior, including throwing objects of any kind into the field, Verbal and physical abuse of the opposing team fans, All visitors have the right to report violations of Hard Rock Stadiums, is the largest metropolitan area in the southeastern part of the US and is located in the popular state of Florida, on the coast of the Atlantic Ocean. Any guest found to be consuming from or in possession of a prohibited container inside of Hard Rock Stadium may be subject to ejection. FOR THE SAFETY AND ENJOYMENT OF ALL, THE STADIUM ASKS THAT YOU PLEASE FOLLOW THE WRITTEN AND VERBAL INSTRUCTIONS OF STADIUM PERSONNEL, POSTED SIGNS, AND THESE TAILGATING GUIDELINES: All rules and regulations will be strictly enforced for the safety and convenience of our guests. Any modifications or new policies will be effective when adopted. www.ticketmaster.com For the avoidance of doubt, funds shall be deemed refunded once remitted via mail to my last known address on file with MDL.I understand that I will not be entitled to any refund in any circumstance ifMDL revokes my Membership for cause, which shall include, without limitation: (i) failure to make timely payment of Membership Dues or any other breach of this Agreement , (ii) violation of MDL, NFL, or Stadium policies, as amended from time-to-time, including, without limitation, unruly or inappropriate behavior by me or any person that utilizes my tickets,as determined by MDL; or (iii) any violation of Miami Dolphins Member Terms and Conditions, as amended from time-to-time, which are available online at http://www.miamidolphins.com/tickets-and-stadium/Terms.html.I understand that MDL reserves the right to unilaterally modify my payment plan option upon written notice, MDL makes no guarantee as to the number of games to be played at the Stadium each year, and that a reduction in the number of games played at the Stadium in a given year shall not entitle me to a refund or reduction in the amount of my Membership Dues. Holder must comply with all Management policies, including without limitation any policies addressing security and fan conduct, health and safety, and bags.Holder and Holder's belongings may be searched or assessed. Approved bags: Smartphones, cameras, and, binoculars are allowed inside the stadium Acceptance of Terms/Conditions & Privacy Policy:Upon remitting any full or partial payment toward my annual MDL Membership dues, or by accepting delivery of my tickets or MDL Member benefits, I acknowledge responsibility for payment in accordance with the terms and conditions of this Agreement, including the Ticketmaster Terms of Use.I understand that MDL may unilaterally modify the terms and conditions applicable to my Membership upon notice, which notice may be in the form of an email to the address associated with my account. Living Room Boxes: Located on the 100 Level south side 35-yard lines. I understand that my Membership (and each included ticket) is a revocable license issued by MDL to the individual or corporate entity name that appears on the account of record.Breach of any of the terms of this Agreement or the MDL Membership Terms and Conditions shall entitle MDL to all available legal remedies. All matters relating in any manner to this Agreement, including attending any Miami Dolphins events, shall be construed and enforced in accordance with the laws of the State of Florida, without regard to the conflict of laws provisions of such law. Some of the best places to visit include Bubba Gump Shrimp, Chilis, and Five Guys. Parking Gates: Miami Open Members are ticketholders that have a full tournament package in our Stadium Court. ALL TICKET SALES ARE FINAL. Complimentary hearing amplification devices are available and provided at all Guest Experience Headquarter locations (Sections 115, 143, 215, 243, 315 and 343). Seating options are available both inside and outside. Google Play Store https://play.google.com/store/apps/details?id=com.mobile.android.dolphins&hl=en_US. Please see exchange policies outlined on this website for further clarification. The event will be suspended if there is an imminent threat. Food is allowed in a small clear bag for guests with approved dietary or medical exceptions. Suites: Suites can also provide accessible seating upon request. Season Ticket Members will enjoy a personalized Profile with the ability to manage tickets, access your mobile wallet, utilize mobile ordering, customize your top content features and more. All members have access to the air-conditioned lounge area. Members shall have the opportunity to purchase the seats associated with their Membership for Dolphins home playoff games, with the exception of any Super Bowl games, which shall be governed by NFL rules. No kegs allowed and NEVER DRINK AND DRIVE. This policy is meant to speed up the process of entering the stadium along with increasing security measures. You consent to receive SMS messages (and other forms of text and/or instant messages), calls and messages (including prerecorded and artificial voice and autodialed) from us, our agents, representatives, affiliates or anyone calling on our behalf at the specific number(s) you have provided to us, or numbers we can reasonably associate with your account (through skip trace, caller ID capture or other means), with information or questions about your account and/or your membership. Management reserves the right to deny or revoke the admission of person who it determines, in its sole discretion, poses a risk to the health or safety of other attendees or whose conduct violates these Terms, any Management policies, or is otherwise disorderly (or complicit therein) without refund. BY ENTERING STADIUM PROPERTY, HOLDER VOLUNTARILY ASSUMES ALL RISKS RELATED TO EXPOSURE TO COVID-19. Guests with special needs will be assisted as needed at our fully accessible venue. I understand that I may revoke this express consent at any time by calling Dolphins at: (305) 943-8000. THE TERMS SET FORTH HEREIN ARE SUBORDINATE TO ANY TERMS SET FORTH ON THE WEBSITE. Dolphins and/or their partners or affiliates may place such calls, texts or emails to (i) notify members regarding upcoming appointments, (ii) notify members of upcoming Miami Dolphins and other Stadium events, (iii) troubleshoot problems with accounts, (iv) resolve a dispute, (v) collect a debt, or (vi) as otherwise necessary to service member accounts or enforce this agreement, Dolphins policies, applicable law, or any other agreement Dolphins and/or their partners or affiliates may have with members. WebWhat am I allowed/not allowed to bring with me to the tournament? Upon divorce or separation, we will honor a stipulation authorizing retention or transfer of membership to one or both of the parties. There are accessible spots located in both the inner and outer parking lots. Music must be played at reasonable volume and shall not contain explicit lyrics. In the event of an emergency, instructions for guests will be transmitted over the P/A system and on the video boards. Numerous beaches, shops, and fancy restaurants attract people from all over the world to visit Miami. soft drink or 12oz. You can view our Digital Ticketing Guide for all information related to ticket management. Grounds Passes are now available for purchase here. YOU MUST HAVE A PRE-PURCHASED INNER LOT ADA RESERVED PARKING PASS IN ORDER TO PARK IN AN INNER LOT ACCESSIBLE PARKING SPOT. Do we have a place to store refrigerated medication, since coolers are not permitted. The flooring is asphalt and concrete in all permanent fixtures. Also, LuggageHero uses only certified shops and provides, is the ONLY luggage storage company in Miami that gives you the option of, is a global entertainment stadium located in, where its premises are used for various events such as concerts, tennis matches, football games and other popular public events. Tickets purchased through other avenues may be invalid, counterfeit or stolen and may not be honored. You agree we may contact you in any way, including SMS messages (and/or other forms of text or instant messages), calls using prerecorded messages or artificial voice, and calls and messages delivered using auto telephone dialing system or an automatic texting system. Moving up to Triple-A, umpires make close to $4k a month. Members should not rely upon or have any expectation that the policies presently applicable will be applicable at any time in the future. The ticket holder grants to the NFL, the Miami Dolphins and their designees the irrevocable permission to use his or her voice or likeness in any media now or hereafter existing in connection with all or any part of the football game or related events, for any purpose whatsoever, including the commercial purposes of the NFL, the Miami Dolphins and their sponsors, licensees, advertisers or broadcasters. 347 Don Shula Drive NFL Ticket Exchange: Buy and Sell Dolphins Tickets. All guests will enter through the South East gate. Please refrain from behavior detracting from the enjoyment of fellow fans. Those who request a more private location in which to breastfeed or use a pump may use our Nursing Room located at Section 153 of Hard Rock Stadium, which is a private air-conditioned room for mothers that may need to nurse, pump or feed their babies during Hard Rock Stadium events. If a guest has a special need that requires a specific type of drink, please see the nearest gate supervisor. "Related Persons" means Holder's heirs, assigns, executors, administrators, next of kin, anyone attending the Event with Holder (which persons Holder represents have authorized Holder to act on their behalf for purposes of the release herein), and other persons acting or purporting to act on Holder's or their behalf. Accessible Seating: General wheelchair accessible seating: Sections 101, 104, 107, 111T, 125T, 129, 132, 135, 139T, 142, 143, 144, 148, 149, 150, 153T, 228, 236, 246, 247, 310, 311, 312, 321, 322, 325, 326, 327, 330, 338, 339, 340, 343, 345, 348, 349, 350, 353, 354 and 355. Please check with guest services or the first aid tent. Please be aware that the Season Ticket Member is accountable for the conduct of his/her guest. Restrictions:I agree not to transmit, distribute, or sell (or aid in transmitting, distributing or selling), in any media any description, account, picture, video, audio or other form of reproduction of any MDL game or any surrounding activities for which my ticket is issued. These seats are luxurious and double padded. Any children/wards using the Sensory Room MUST be accompanied by a parent/guardian at all times. Yes, please visit our Box Office to purchase tickets on site. You will only need to walk 5 minutes from the stadium and leave your bags. If a Membership is revoked by Dolphins without cause, Member's exclusive remedy shall be a refund of any amounts paid for which no corresponding Membership benefits have been provided, which refund determinations shall be made by Dolphins in sole discretion. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. HOLDER UNDERSTANDS, ACKNOWLEDGES, AND AGREES THAT THEY ARE WAIVING THEIR RIGHT TO A COURT OR JURY TRIAL AND ANY RIGHT TO ASSERT ANY CLAIM AS A CLASS ACTION, REPRESENTATIVE ACTION, OR CLASS ARBITRATION. Payments made in connection with Memberships are non-refundable, whether made online, in-person, or otherwise, except as expressly stated herein. Any guest deliberately concealing alcohol which is found during the security screening process may be prohibited from entering Hard Rock Stadium. When does the day session and/or night session start? Should you encounter any problems, please: (i) notify the nearest usher, police officer or guest services staff member; and (ii) send a text to 69050 and type the word FAN followed by a space and your explanation of the situation. GGA has developed a reputation synonymous with cutting edge creativity, solid execution and an authentic passion for the arts. All bags, personal items and their contents will be visually inspected before they are permitted into the Stadium. You certify, warrant and represent that the telephone numbers that you have provided to us are your contact numbers. You agree to promptly alert us whenever you stop using a particular telephone number. There are 27 tennis courts at the Miami Open 10 competition courts (including the Stadium Court and the Grandstand) and 17 practice courts. All visitors have the right to report violations of Hard Rock Stadiums code of conduct. Make sure to check all the rules so you wont have to leave the stadium. Binoculars are permitted to be carried into Hard Rock Stadium. or less in size (reusable water bottles are not permitted) are permitted. bracelets to children identifying their seat location to assist in reuniting them with their parents/guardians in the event they become separated. No person admitted to Hard Rock Stadium shall transmit or aid in the transmission of any description, account, picture or reproduction of any event conducted in the park unless expressly authorized by Hard Rock Stadium, the Miami Dolphins, the National Football League or the promoters of non-NFL events. The official Formula 1 Crypto.com Miami Grand Prix website is www.f1miamgp.com. CaptionCast can be accessed from a desktop browser or on mobile. We encourage our ADA placard holders to arrive on sire at the time of opening, one hour before match play. Broadcast information for an event conducted at Hard Rock Stadium is available at the Guest Experience Headquarters (sections 115, 143, 215, 243, 315 and 343). One of the fun things to do is to visit the famous Hard Rock Stadium. Fans with blue passes have non-directional parking for the first hour and directive parking after. There are also instances when a performing artist prefers to perform in a phone-free environment; meaning cellphones, smart watches, cameras and recording devices will be prohibited. WebIn accordance with NFL Best Practices and Hard Rock Stadium security guidelines, all permissible bags per the policy of the event will be permitted into Hard Rock Stadium Each member of the family, including kids, is authorised to carry a clear bag and a handbag, 20 oz or less in volume is allowed. APPROVED BAGS must be CLEAR and cannot exceed a size of 12 X 6 X 12. To respect all our guests experiences, video cameras, monopods, tripods, selfie sticks, audio recording devices and professional cameras (those including telephoto or zoom lenses) will not be permitted inside Hard Rock Stadium. To learn more about ticket options for the 2024 Miami Open presented by Ita, please fill out the our interest form. With the Hard Rock Stadium which features a 12-cabin gondola cable car system, the first to be built at any stadium in the US no less - taking centre stage, organisers plan to use the venue for spectators and facilities, with later iterations of the design relocating the pits and paddock club complex directly adjacent to the north side of There you can see all our locations around you. The mailing address is: Hard Rock Stadium, 347 Don Shula Drive, Miami Gardens, Florida 33056.

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