You agree and understand that we will only give Written Notice if we elect to pursue option (B). In fact we try to do it for all of the issues that customers ask us about the most. Our API Agreement is available here: For information on Order types, please see our Marketplace page here: https://gemini.com/fees/marketplace#order-types. If this causes your account balance to go negative, you will have to deposit funds or sell off your cryptocurrency to bring your account balance back to positive. We encourage and hereby authorize press and media to refer to Gemini, provided that any reference is accompanied by: A hyperlink to Gemini.com, when possible. Protection of rights. Similarly, if your Coinbase account is still under review, you wont be able to buy or sell crypto. +1 (866) 240-5113], please submit formal complaints with the State of Alaska, Division of Banking & Securities. Some cryptocurrency exchanges are available only in select states, but Gemini is available to residents in all 50 states. You agree and understand that Gemini has no control over any such other websites or their content and will have no liability arising out of or related to such websites or their content. And it's stuck with Gemini. Your Coinbase account is restricted because your country does not support certain features on the exchange (e.g. PayPal; Culture. For more serious, high-volume crypto traders, Gemini has a different rate structure based on 30-day dollar-volume of trades on its ActiveTrader platform. New replies are no longer allowed. Oregon Department of Insurance and Finance. Complaints can be mailed, delivered, or emailed to, Office of the Commissioner of Financial Regulation ATTN: Consumer Services Unit, 500 N. Calvert Street, Suite 402 Baltimore, MD 21202, Fax to: 410-333-3866 Mark your fax to the attention of the Consumer Services Unit, Email to: DLFRComplaints-LABOR@maryland.gov. Higher fees than some other crypto exchanges. You agree and understand that your acceptance of this User Agreement is considered to be your acceptance of our Marketplace Controls. You agree and understand that we may use third parties to gather, review, and submit or facilitate submitting your data and activity from us to regulatory authorities on our behalf. Kevin Voigt is a former staff writer for NerdWallet covering investing. We believe everyone should be able to make financial decisions with confidence. If you are located in the State of Texas, please refer to the Texas User Complaints section. Any such separately negotiated arrangements will be entered into based on factors or considerations determined by us to be relevant in our sole discretion, and arrangements or terms offered to one Gemini Customer generally are not available to all, or even any, other Gemini Customers. In arbitration the parties waive their rights to have a jury trial. You agree and understand that by accessing or using our API, you are agreeing to enter into our API agreement (the API Agreement) by and between you and Gemini Trust Company, LLC, and be legally bound by its terms and conditions, so please read them carefully. Please fill out the Complaint Form provided on the Colorado Division of Bankings website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: banking.colorado.gov/industry/money-transmitters. Lim has been quoted and referenced by major publications and media companies like WikiHow, Fast Company, HuffPost, Vice, New York Post, The Conversation, and many others. You also agree and understand that we maintain and retain records of all information, activities, and communications relating to your User Account, Gemini Account, and use of Gemini. . That said, you can still send crypto from your Coinbase account to another wallet or exchange. Be sure to include the complaint form and supporting documentation as attachments. Section headings in this User Agreement are for convenience only, and do not govern the meaning or interpretation of any provision of this User Agreement. You agree and understand that ACH deposit settlement times are subject to bank holidays, the internal processes and jurisdiction of your bank, and the internal processes of our Banks. We do not provide any facility for sending or receiving private or confidential electronic communications. You agree and understand that Mobile Orders may impact the liquidity conditions that may otherwise be available on our Exchange and that should the volume or frequency of Mobile Orders increase or decrease, liquidity in our Exchange may similarly increase or decrease. All Exchange trading activity is off-chain and not broadcast to a given blockchain. When your account is restricted, youll have full access to your wallets, but you wont be able to buy or sell crypto. We email you receipt confirmation for all deposits and withdrawals. We adhere to strict guidelines for editorial integrity. You agree that compliance with these informal dispute resolution procedures is a condition precedent to commencing arbitration, and that the arbitrator shall dismiss any arbitration filed without fully and completely complying with these informal dispute resolution procedures. Each Money Market Account is held at a Bank or financial institution: (i) in our name, and under our control; (ii) separate from our business, operating, and reserve money market accounts; (iii) established specifically for the benefit of Gemini Customers; (iv) managed by a registered Financial Advisor, (v) custodied by a Qualified Custodian; and (vi) the monies within which are used to purchase money market funds invested in securities issued or guaranteed by the United States or certain U.S. government agencies or instrumentalities. You are responsible for any fees, costs, expenses, charges, or obligations (including, but not limited to, attorney and court fees or transfer costs of fiat currency or Digital Assets) associated with the closing of your account. Trading and transaction fees: 3.5 out of 5 stars, On top of that, it charges a transaction fee, similar to. And while our site doesnt feature every company or financial product available on the market, were proud that the guidance we offer, the information we provide and the tools we create are objective, independent, straightforward and free. You agree and understand that nothing in this User Agreement shall be deemed to constitute, create, imply, give effect to, or otherwise recognize a partnership, employment, joint venture, or formal business entity of any kind; and the rights and obligations of the parties shall be limited to those expressly set forth herein. and that fees for Web Orders are not the same as, and may be higher than, fees for Orders placed via our API or the Gemini ActiveTrader interface. Gemini offers more than 100 cryptocurrencies, including Bitcoin and Ether, as well as a limited selection of crypto-to-crypto trading pairs. show me restricted area, but 1 1 moth ago it was fine. You further agree and understand that Forks may materially affect the value, function, and/or name of the Digital Assets you hold on Gemini. While its fees may be higher than some competitors on its mobile and web apps, Geminis security features, such as insurance for digital assets, are attractive especially for those new to the crypto world. Any reference in the User Agreement to fiduciary services provided by us on your behalf shall refer, in the case of users in the State of Oregon, to our fiduciary obligations as a licensed money transmitter in Oregon. Gemini and/or the Staking Services Provider will use commercially reasonable efforts to prevent any staked assets from slashing; however, in the event they are, unless otherwise provided in this Agreement, Gemini will promptly replace your assets at no additional cost. Why do the position of constellations change. Name of the institution the complaint is against, name of the branch office (if applicable), address, and telephone number. Unless the express context otherwise requires: (i) the words hereof, herein, hereunder and words of similar import, when used in this User Agreement, shall refer to this User Agreement as a whole and not to any particular provision of this User Agreement; (ii) the terms defined in the singular have a comparable meaning when used in the plural and vice versa; (iii) wherever the word include, includes or including is used in this User Agreement, it shall be deemed to be followed by the words without limitation; (iv) the word extent in the phrase to the extent shall mean the degree to which a subject or other thing extends and such phrase shall not mean simply if; and (v) the word or shall not be interpreted to be exclusive. You further acknowledge and understand that there may be a conflict of interest between you and us with respect to these transactions. Our policy is to comply, in good faith, with the regulations and other requirements of the FDIC for pass-through deposit insurance, including those contained in 12 C.F.R. Access to your Gemini Account is limited solely to the individuals who have successfully registered and opened an associated User Account. All Independent Accountants Reports are available at. In consultation with the team at Gemini, verifying Brave Rewards with a Gemini account is restricted only to the following supported countries of registration, effective immediately (meaning that only users in the following regions will be able to verify with Gemini at this time): For other areas not currently on this list, Gemini and Brave together are re-evaluating the sign-up flows to ensure that they are sufficiently clear and straightforward for users. You agree and understand that in the event that a third party deposits Supported Digital Assets into a Digital Asset address that we control, we have the right to and will account for any such Supported Digital Assets as follows: Your property if sent to your Depository Account or Custody Account; or. Additionally, if, at any time, 25 or more similar demands for arbitration are asserted against either party or their related parties by the same or coordinated counsel or entities (Mass Filing), the additional protocols set forth below shall apply: NAMs Mass Filing Rules shall apply if the parties dispute is deemed by NAM, in its sole discretion pursuant to the NAM Rules and this Dispute Resolution section, to be part of a Mass Filing. In the event of a Fork, you agree and understand that we may temporarily suspend the operations of Gemini (with or without advance notice to you) while we choose, in our sole discretion, except as described herein, which Forked Networks to support. Gemini is a new Bitcoin trading platform started by the Winklevoss twins (the people who accused Mark Zuckerberg of stealing their idea of Facebook). and our We require multi-factor authentication to keep your User Account safe and secure. Here is a list of our partners. If you are located in the State of Oregon and have a complaint, please first contact Gemini Support at one of the three methods provided in the Questions, Feedback, and Complaints section.

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