Enjoy up to 60 months no interest with equal payments. No problem. Stock availability updated {last_updated_date}. Just ask how we can help with projects large to small. DISCOVER THE AWARD-WINNING MATTRESS THAT'S CHANGING THE WAY KIDS SLEEP. - As a customer though, Im left with nothing but a terrible experience and pieces of a bunk bed on the floor of my childrens room. Other transactions and charges affect total monthly payment amount. Kent Twin Over Full Bunk Bed - Jordan's Furniture Storage is in style. Im interested in using Maxwoods contract-grade bunk beds to furnish a commercial property or my next commercial design project. Right now I'm waiting for a response for my newest inquiry about fixing this problem. Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Maxtrix Queen High Bunk Bed w/ Straight Ladder on End (Low/High). I contacted Max & Lily 4/19/22 and it wasn't until multiple e-mails that they responded on 4/25/22 with a pre-paid shipping label but advised that they would be deducted 20% for re-stocking and $160 for shipping. On 2/20 we provided labels and the pick up time. A reversible straight ladder with rounded edges offers comfortable, easy climbing. Choose Low, Medium or High height to suit your needs. Accompanied by a 10-year worry-free warranty, you can rest easy knowing this mattress is crafted skillfully, packed efficiently, and priced affordably. This product is the perfect bed for those bedrooms that can use a little more space, it features some extra drawers underneath as well as open space so that your little one can enjoy playing with toys or having a fun sleepover. Recommended for children 6 years and older. Im a structural engineer and I have no concerns whatsoever with 2 grown adults on top and bottom. Customer reached out Last payment may vary due to rounding. The low loft is a modern and perfect bunk bed for those who have two children and want the two to sleep in the same bedroom. Trip type: Traveled as a couple. No need for a bunkie board or a bunkie mattress as this bed comes with a complete set of slats | made with solid wood including knot-free New Zealand pine. Houzz Pro: One simple solution for contractors and design pros, This Maxtrix Quadruple Bunk is two traditional Twin Bunk Beds connected by a staircase in the middle. Interested in learning more about MaxWoods commercial furnishings or ordering for a commercial project? Center Point on Hamilton Featuring a multi-function base that can be used for sleeping or as a play area. The top bunk features tall 14" Guardrails, so the bed safely fits standard mattress sizes. This bed features tall 14" guardrails and safely fits standard mattress sizes. This Maxtrix Quadruple Bunk is two traditional Twin Bunk Beds connected by a staircase in the middle. Let us create custom commercial furniture for your space. I'm requesting a refund for the twin mattress. Max & Lily Low Bunk Bed, Twin-Over-Twin Wood Bed Frame For Kids, White Quality is our trademark. When it's time to move out of the nursery and into kid-sized furniture, this kid's furniture combines the style, quality, and affordability that families want. Were so glad you asked! I reached out to respond to the customer after they provided pictures of damaged replacement parts on 4/17. Mr ***** called on 11/14 and requested a 10% refund. When customer called us several times, we were trying to make sure the order had been shipped with the correct address. The Bottom bed sits only two inches off the floor, making it the perfect sleep option for little ones. I have lost countless hours that I can't back and want this nightmare to end. The pieces to the stairs were also broken and couldn't be used safely for our kids. Sign Up for Exclusive Savings & Inspiration. You can read real customer reviews for this or any other product and even ask questions and get answers from us or straight from the brand. It is a waiting game for them to get it fully processed and shipped out. 4 blackboards let you use your imagination and creativity. Find elegant, safe, and configurable furnishings perfect for turn key properties, hotels/motels, student accommodations & more. Advertised monthly payment amount excludes taxes, delivery, or other charges. accepted the free part. He We asked him to provide pictures. Max and Lily Twin over Twin Low Bunk Bed with Staircase * Minimum purchase required. Harriet bee kid's furniture includes bunks, storage, and trundle beds as well as tables, chairs, and storage solutions. This corner model worked great for their room, and they finally have enough space to put their clothes and toys. Crafted of solid pine wood, this bed strikes a classic silhouette with a horizontal planked headboard, footboard, and guard rail. Simple, sleek, secure, stable, and space-saving, the Daury Twin Over Twin Standard Bunk Bed by Harriet Bee meets all your needs and expectations. Amazon.com: Max & Lily Low Bunk Bed with Slide, Twin-Over-Twin Bed We offered to call *** ** and change the shipping address with them. Finish Bed End Entrance Full Low Bunk Bed with Ladder Dimensions Length: 80.00" Width: 61.50" Height: 61.50" Endlessly configurable, Maxtrix Kids beds are sturdy, reliable and will last a lifetime. In addition, I requested prepaid shipping labels be provided to me. A fun, built-in staircase guides your child up to their bed, and a handy ladder help them climb up. Overall, no issue with this on my end as it will always have sheets on it.. Jos. Solid New Zealand pine wood construction and the high 400-pound weight capacity Set Max & Lily bunk beds apart. We received many compliments at the open house., Our entire process with Maxwood has been very easy. Instructions, slat roll, tool, and required hardware are included. They " best" they can do is 10% of the order. Easy to maintain distressed finish (low VOC). Create virtually any bed combination. We can help with selecting or reconfiguring. From $599.99 $649.99. I followed the directions and the zipper literally fell off. Equipped with a pull-out desk and bookshelf, early-morning or late-night study could not be made any easier. Minimum interest charge $1. Our Customer Service team provides excellent customer service from beginning to end; from helping with product design & selection, training, marketing materials, processing orders & dealer supportweve got it covered. Requested they cancel and refund mattress from my order since unable to fulfill. It wobbles but there is a kit I will install tomorrow to secure it to the wall to prevent wobble. The furniture looks fantastic and the quality is exceptional. After two more weeks of this, I called again, noting that the missing stair pieces that were for the second time on a " hot rush" are not here. A reversible ladder with rounded edges and grooved treads makes for comfortable, easy climbing. After the promotional period ends, the Standard Purchase APR also applies to the remaining balance and the charged interest. An included slat system accommodates your preferred mattress up to 8" thick (not included) without the need for a bulky box spring or bunkie board, while a reversible ladder lets you access the top bunk with ease. Solid New Zealand pine wood construction and high 400-pound weight capacity for twin beds. Check out how Charleston teen, Zoe, styled her new room and her secret hideaway. All Rights Reserved. To avoid interest, you must pay the full promotional balance before the promotional period ends. - They agreed, yet a mattress still was sent and arrived on February 3, 2023. This bed meets or exceeds federal safety standards for childrens furniture. They particularly like their staircase with fully functioning drawers inside - the best! This loft bed has all the essentials and more to ensure that no child wakes up on the wrong side of the bed. From a twin over full bunk bed to a custom storage & study loft reconfiguration. Customer declined. 6 complaints closed in the last 12 months. Update: added the tie to wall with the kit it came with and it helped the swaying immensely. I've reached out but haven't heard back (I just reached out, so not too surprising). 0% APR from date of eligible purchase until paid in full. Prior purchases excluded. Other finance plans may be available. Stylish and versatile, the built-in desk can be set up in different ways for ultimate flexibility. Finance terms apply to Jordan's Credit Card issued by TD Bank, N.A. We have extensive experience working with a variety of top-quality wood species. I purchased two mattresses from Max and Lily, one twin and one full. Customer notified us of a address change 3/12. Change it as your child grows. View or request a hard copy of the latest Maxtrix catalog. Full Low Bunk Bed with Slide Platform - Maxwood Furniture Home Full Low Bunk Bed with Slide Platform Full Low Bunk Bed with Slide Platform VOODOO NS RRP: $2,18900 Shipping calculated at checkout. I am still awaiting my last reply via email on the next steps on how to return which is a joke!! Your attention to our needs was always swift and positive. They took over a month to receive. A great way to add an adventurous spin on sleep, loft-style beds make bedtime a fun time - like this one! they promised they would come. Limited time offer. The multiple finish choices coordinate with any bedroom decor. Maxtrix Best vs Rest: Unparalleled Safety & Sustainability. Max & Lily Low Bunk Bed with Slide, Twin-Over-Twin Bed Frame For Kids With Curtains For Bottom, White/Pink Visit the Max & Lily Store 449 ratings -16% $47999 Was: $569.99 Delivery & Support Select to learn more Ships from Amazon.com Eligible for Return, Refund or Replacement within 30 days of receipt Customer Support Color: White I have also emailed multiple times with no response! Includes: Twin Low Bed Ends & Slat Roll, Twin Bunk Rail Set, Full Bed Ends & Slat Roll and Angle Ladder. The Bottom bed sits only two inches off the floor, making it the perfect sleep option for little ones. Slide Bed Checklist - Sleep & Slide Safely, High Performance XL & Queen Beds That Are Reconfiguration Ready, Supportive Big Beds That Hold Up To 2,000lbs. Finishes feature a unique barn wood look and feel that pairs with every design and dcor. It literally will scratch her if she touches it. Im interested in carrying Maxwoods current line of wood furniture for resale and becoming an official Maxwood Furniture Dealer. If you have questions about Maxtrix Kids Furniture part # SOAR XL 1 CS or any other product for sale, our customer service team is eager to help. Mix products within containers to secure low MOQs. If your order is delayed, we will contact you with a new arrival date. Fabrics transform any Maxtrix bed into a playhouse. Our online portal enables dealers to view products, pricing & stock availability to sell with confidence. Added bonus, stairs double as drawers for built in storage! We also accept returns on damaged large or oversized items that ship via freight, as long as you report the damage within 5 days of delivery. Angled ladder with rounded edges offers comfortable, easy climbing. Stock availability updated {last_updated_date}. Additionally the bed side tray that we offered at no cost was ordered and delivered on tracking #************. International Association of Better Business Bureaus. Twin Low Bunk Bed with Slide and Ladder - Maxwood Furniture When they arrived, they were the wrong pieces. This is a member of the Isabelle & Max family of brands - the kid's furniture experts bringing a tradition of superior quality, safety, and fun! Customer Reviews are not used in the calculation of BBB Rating. Only 50 inches high, This space-saving low bunk design is great for smaller spaces and safe for younger children and provides an extra dose of fun with the addition of a slide. Some exclusions apply. Theyre here to help you choose the best product to meet your needs, help you customize and existing design, or create something new. Our carefully layered foams conform to your body shape, distributing weight evenly to relieve pressure points so you wake up feeling refreshed. for 18 mos - Total $2,1401 with a Perigold credit card. The wood is very high quality, and the design is very sturdy. PDF Bunk with Ladder Kent with Underbed Drawers - Maxwood Furniture Jordans Furniture financing account issued by TD Bank, N.A. Even, Maxwood Furniture, Inc. - All Rights Reserved, are designed in a modular system and can be configured to ensure a perfect fit in a wide variety of floorplans and commercial spaces. Maxwood Furniture Kids Storage Bunk Bed | Perigold Whether youre building mountain lodges or re-designing a seaside resort to optimize sleeping space, the process is pretty much the same. Built to last, this bunk offers a classic look that will never go out of style and you'll enjoy it for years to come. Stayed for 3 nights in this hotel with 2 adult + 2 children. The smell was so bad we had to keep the door shut because it spread thru the entire house. They are wanting a different time line for the donation and refund. Jordans Furniture financing account issued by TD Bank, N.A. If you have purchased a bed, chose a low profile mattress for the top bunk (ideally 5" (13cm) or max 10" (25cm)) to maximize safety rail height. Existing accounts, see your Cardholder Agreement for applicable terms. $119/mo. I was not notified of this nor provided any advance warning, return labels, or process. There were over 10 pieces that were damaged and/or had horrific paint quality. Twin Low Bunk Bed with Slide and Ladder SMILE NP RRP: $1,62900 Shipping calculated at checkout. It looks as if maybe a light blue ink spilled throughout the mattress but were mostly washed out of it. The bed ships in one box and is heavy due to its solid wood construction. We offered a $60 credit or a $75 gift card. Resting weight capacity per sleeping surface. Within two months of use, six slats have cracked and my daughter's mattress is sagging through the slats. Rounding out the design, the raised base creates a cozy loft space for storage or play. 2+ adults are wanted for assembly. Designed as a space-saving way to sleep four, it's the perfect solution for a shared bedroom or vacation home. Flush, color-matching hardware for a clean look. Avoid bumped heads with the Maxtrix high bunk bed! Customer notified us over 30 days of the damaged items. Full Low Bunk Bed with Ladder - Maxwood Furniture Standard account terms apply to purchases that do not qualify. They off gassed a very strong odor for the first three weeks, despite being marketed as a "low VOC" product. When it's time to move out of the nursery and into kid-sized furniture, this kid's furniture combines the style, quality, and affordability that families want. I want a FULL- refund of 1200 back, as the product is crap and can't be used safely or as advertised with no/ incorrect/ and or broken parts. Mattress missing. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Choose Low, Medium or High height to suit your needs. Instructions, slat roll, tools, and required hardware are included. They stated it wasn't a safety issue. Subject to credit approval. BBB Business Profiles are subject to change at any time. This day bed's low profile and under-bed storage help to maximize the space in any bedroom. Available in other finishes. Im interested in working with Maxwoods factory to create custom wood furniture or order existing products to ship factory-direct to me. For more information, see retail and delivery policies. Maxwood Furniture Kids Bunk Bed & Reviews | Perigold Optional safety rails make it a perfect choice for the transition from a crib. ******* I have called the customer care team several times for tracking information and they can never give me this information we are going on 3 weeks with nothing, the customer service team is very rude! So parents earn a product for many years, prevailing an excellent cost-benefit. Minimum monthly payments required, but they will not pay off the balance in time. Bring functional style to your kid's bedroom with this Twin Low Loft Bed with 2 Bookcases. The top bunk features tall 14" Guardrails, so the bed safely fits standard mattress sizes. Our showroom displays the latest and greatest in wood bedroom furniture, configurable kids bunk beds, adult bunks, wood dining sets, case goods, and more from our current collections. 2+ adults make assembly easier. I am rejecting this response because: we STILL have not received correct replacement parts. 3.5 ft of space between top and bottom allows teens + adults to sit up comfortably. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Qty: 1 . "My kids love their Maxtrix Loft beds. Durable, non-toxic low VOC finishes contribute to a healthy home. When you buy Maxtrix Kids Furniture Maxtrix Queen High Bunk Bed w/ Straight Ladder on End (Low/High) or any product product online from us, you become part . needed and we ordered those as well. Rustic style meets space-maximizing design in this modern farmhouse bunk bed with storage drawers. Fabrics transform any Maxtrix bed into a playhouse. The ladder's hand-hole detail adds safety & style. Max & Lily Low Bunk Bed, Twin-Over-Twin Wood Bed Frame For Kids With Slide, White Visit the Max & Lily Store 4,591 ratings Amazon's Choice in Beds by Max & Lily $48999 Delivery & Support Select to learn more Ships from Amazon.com Eligible for Return, Refund or Replacement within 30 days of receipt Customer Support Twin Low Bunk - Maxwood Furniture With multiple finish choices and tent solids/prints, it will coordinate with any bedroom decor. - I informed the company of their own mistake. Save space while adding more storage. Standard account terms apply to purchases that do not qualify. We finally started looking for pieces that would last for our kids and future grandkids. Sign up to receive updates, exclusive offers, inspirational ideas & more! Prior purchases excluded. Upon reading my request and complaint, Max and Lily (Maxwood), simply said sorry and offered to replace parts, but advised if I wanted a refund they will charge me the 20% restocking fee and shipping charges!! Browse our collections of styled rooms to help spark inspiration. Any additional replacements would need to be purchased due to the fact that a partial refund was provided in lieu of additional replacements. Customizable Bunk Beds & Loft Beds, Slides, Mattresses | Maxtrix Kids BridgeIT will help find your perfect mattress. The bed delivered around 6 weeks after initial order. Our dedicated customer service specialists are readily available MondayFriday, 9am5pm EST to help ensure your satisfaction. If your order is delayed, we will contact you with a new arrival date. Enjoy up to 60 months no interest with equal payments. Account must be in good standing. The bottom bed sits only two inches off the floor, making it the best low bed for little ones. They did not respond until 2/17 that they would like it picked up. a Sales Associate. VISIT OUR SHOWROOM Our showroom displays the latest and greatest in wood bedroom furniture, configurable kids bunk beds, adult bunks, wood dining sets, case goods, and more from our current collections. Well guide you through the process. - After several emails, phone calls to customer service and actual conversations with the customer service manager, I still have no clear estimate on when the parts will be shipped and received. The. The lower mattress sits two inches off the floor, allowing for air circulation. Strong plywood slats and a metal support bar combine to create a high, 400 lb. I opened the package with the nightstand and upon examination was immediately upset. Price may vary based on option(s) selected. You must make larger payments to avoid the interest. Account must be in good standing. As an example, you could literally have someone on the side of you and you would not feel them move. The YorkHoMo 12" gel memory foam mattress uses a combination of advanced foams to deliver custom body-hugging support for every part of your body, it is designed for superior comfort. Customer notified us on 2/2 that they received a second bed. Room : All work out to be well, kids enjoyed the bunk beds very much and the room itself is considered big . Instructions, slat roll, tool, and required hardware are included. Barnwood texture plus clean lines create an eye-catching style. The versatility of the Fern Rock collection provides endless ways to use this bed- loft, kids' room, guest room, it's a perfect fit. Includes upper/lower bunk slat rolls, so there is no need for box springs. $2,140. Our family has moved so much over the years and we haven't purchase family furniture because of the military moves. Great for shared rooms and sleepovers Shop Bunk Beds Loft Beds Fun & functional raised beds to make the most of kids bedroom space Shop Loft Beds Bunks with Slides This day bed's low profile and under-bed storage help to maximize the space in any bedroom. Stay tuned for updates, special offers and announcements. Our manufacturing capabilities and low minimum order quantities make it possible to create something unique and ship a container directly to you. Raise beds on legs or stack beds to make bunks. New customer showroom setup and in person sales training makes onboarding easy and effective. The guardrail is screwed and can be partially or completely removed. A quadruple bed is great for furnishing your beach house, cabin or vacation rental. You must make larger payments to avoid the interest. We manufacture using the latest equipment & best materials, including industrial-grade hardware, to create products that are made to last. - It has been 5+ weeks since replacement part request (14+ weeks since original order) and I keep hearing the same message which is, it is in process. Maxwood Furniture, Inc. - All Rights Reserved, Seriously, working with you was one of the easiest parts of this two-year-long project. We arranged the change with Fed Ex. BBB Business Profiles generally cover a three-year reporting period. Instructions, slat roll, tool, and required hardware are included. Max & Lily Low Bunk Bed, Twin-Over-Twin Wood Bed Frame For Kids With Kent Twin Over Full Bunk Bed - Jordan's Furniture This bed meets or exceeds Federal safety standards For childrens furniture. Youve provided a great price, exceptional service, and superior product. 2023 Jordan's Furniture. Tag your photos with #MyMaxtrix on Instagram to be featured. resting weight capacity. Customer requested compensation. Only 50 inches high, This space-saving low bunk design is great for smaller spaces and safe for younger children. Kid's Desk Roundup: Pick the right one for your student! The bed ships in one box and is heavy due to solid wood construction. I reached out and they stated they don't accept returns. Tested to withstand 800 lbs PER bed, theyre super safe + sturdy. I contacted Maxwood Furniture on three separate occasions to request two full-sized slat rolls (SKU: XXX-XXX), which are safer and the appropriate spacing for this bed. I ordered bunk beds on 4/2/22. The ladder can be placed on the right or the left side of the bed | assembly is required with included tools, the sale is for a low loft bed and the ladder only excludes mattresses. It smells like a moldy old cabin. phoned us in November and requested a discount we gave him $123.16 pack in his I also reached out to the operations department to try and get this moved along. Advertised monthly payment, if any, is greater than your required minimum payment and excludes taxes, delivery, or other charges. Crafted with solid New Zealand pine wood, this loft bed is both sturdy and durable. I purchased a full-sized set of bunkbeds from Maxwood Furniture (SKU: XXXXXX-XXX) on April 25, 2021 for $720.80. 2+ adults make assembly easier. These dates may be impacted by delays in the manufacturing process, supply chain, shipping, and transportation. 2 - May. I do not have a current time line for this other than they are currently working on it. This bed meets or exceeds Federal safety standards For childrens furniture. After the promotional period ends, the Standard Purchase APR also applies to the remaining balance and the charged interest. Rated 4.5 out of 5 stars.1436 total votes. Outfit your kid's room with one piece of furniture. I am so upset. Added bonus, stairs double as drawers for built in storage! The bed ships in one box and is heavy due to solid wood construction. The finish is easy to maintain and long-lasting. The bed they purchased was a brand new item and we do not have the extra replacement parts. Available in other finishes. Minimum interest charge $1. I contacted Max and Lily and asked for a full refund as well as a waiver to the 20% restocking fee they stated as their policy. Our use of sustainably sourced, knot-free wood ensures the exceptional quality of every product. The company has refused to send the correct slats for this bed. One piece was delivered 2 weeks later, but no stair pieces to complete the bed and make it safe for children to use. For a company to completely disregard their mistakes in shipping countless pieces that were defective is beyond me. A sleepover classic, this solid wood bunk bed combines a timeless look with quality craftsmanship that you can both see and feel. Very happy with our purchase!

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