0000001376 00000 n The postcode to use for the Sat-Nav is SL6 0PQ. Did this woman die because her genitals were cut? 0000068264 00000 n Since The Independents investigations, the CQC has rated both Active Care Groups Stafford-based hospital Ivetsey Bank and Taplow Manor inadequate. Over a four-month period 'Sally' - who wants to remain anonymous - was restrained more than 200 times, and again an urgent audit was called for over the use of restraint. I dont blame the staff, there simply werent enough of them and they werent well trained. But just one Huntercombe Hospital in Maidenhead was responsible for more than half of these reports to the health service. Though it is a private hospital, many of its young patients (aged 12-18 with severe or complex mental health conditions) come via NHS referrals. Digital picture of King Charles which features thousands of individual drawings Do not sell or share my personal information. Following this inspection, we served the provider with a letter of intent under Section 31 of the Health and Social Care Act 2008, to warn them of possible urgent enforcement . Video, The secret mine that hid the Nazis' stolen treasure, Shooting suspect was deported four times - US media, King Charles to wear golden robes for Coronation, More than 100 police hurt in French May Day protests, MasterChef Australia host Jock Zonfrillo dies, Disney faces countersuit in feud with Florida, Street piano confiscated as public 'break rules', NFL player's daughter, aged two, drowns in pool, US rock band Aerosmith announce farewell tour, Explosion derails train in Russian border region. 'They'd hold you down and you'd be crying screaming'. This raises questions about the culture within these settings, that the figures are so high., Have you been affected by this story? "Every single day I was getting bruises all over my body. Part of the Daily Mail, The Mail on Sunday & Metro Media Group, PrettyLittleThing - Offers on women's clothing, Get inspired by the newest styles and offers, Click through for ASOS promo codes this Autumn, Spend less with Missguided's exclusive codes, Treat yourself to offers on make-up and accessories, Check out the latest Wayfair sale to save on furniture. READ MORE:Berkshire schools: Parents fined for not taking children to school. This website and associated newspapers adhere to the Independent Press Standards Organisation's Police are still investigating, so we are unable to reveal more details of what happened. 0000011256 00000 n A scandal-hit childrens mental health hospital will close months after an investigation by The Independent uncovered claims of poor care and systemic abuse. And in 2020 and 2021 the NHS was alerted to 195 safeguarding incidents across the Stafford and Maidenhead units. 0000033255 00000 n Four years on, she remains visibly distressed by her experience. Bonnie Fuller, 16, explains how she was left with PTSD after a stay in the hospital. 8 Department of Child and Adolescent Psychiatry, KU Leuven, Leuven, Belgium. The staff were so nice, says Julie. Explore in 3D: The dazzling crown that makes a king. She was admitted after trying to take her own life, but says "it was awful" and being there made things worse. The incident led to an outcry from former patients who started a petition to seek the hospitals closure. Please refresh the page or navigate to another page on the site to be automatically logged in, Please refresh your browser to be logged in, Police investigating sexual assault at scandal-hit childrens hospital as watchdog threatens closure, Scandal-hit childrens hospital sanctioned by watchdog after systemic abuse revealed, Whistleblowers claim children seriously harmed at scandal-hit mental health hospitals, Government orders urgent review into safety of mental health patients in England, Ive been shoved, punched and spit on I believe Covid lockdowns are to blame, NHS slammed for sending children to hospital despite 1,600 sexual safety incidents, Thousands of sexual safety incidents at childrens hospitals not reported to watchdog, Scandal-hit hospital to close after investigation by The Independent. ", The CQC said: "Active Care Group is subject to close and ongoing monitoring. Julie felt staff didnt attempt to follow this guidance. She said: It was kind of a bit of an open secret. Nikki challenged the methods used to treat Amber, but says she wasn't listened to. The hospital had already been rated inadequate by the Care Quality Commission and placed in special measures in February 2021. It's very, very serious". "When I used to be restrained people would hold me down for hours and hours. We will publish a report when our review is complete. I saw a young man masturbating in the corridor. It shouldn't be open. Yet the latest CQC report, published in August, gives Taplow Manor the higher grade of requires improvement. It is a 60 bed independent hospital. trailer <<696EBCE7E3184A3FB78C3D28D8149D8D>]/Prev 1053251/XRefStm 1690>> startxref 0 %%EOF 222 0 obj <>stream One woman, who wishes to remain anonymous, claims she was abused and repeatedly raped as a child by a member of staff at a private CAMHS unit 20 years ago. Start your Independent Premium subscription today. Last January, The Huntercombe Group merged with The Active Care Group, and the Huntercombe Hospital in Maidenhead has changed its name to Taplow Manor. You can find out more about archived services and how you can use the information on our page about, Caring for people whose rights are restricted under the Mental Health Act. A Department of Health and Social Care (DHSC) spokesperson said its rapid review does not preclude any future inquiries and ministers are considering all options. The Care Quality Commission (CQC) said it was inadequate in February but its operator has changed since then and it is now rated as requiring improvement. Youngsters told inspectors they did not feel safe at the Maidenhead unit and felt it should be shut down. This service is regulated by Ofsted. The DHSC was approached, but would not comment specifically on sexual incident allegations. The Huntercombe Hospital Maidenhead The Huntercombe Hospital Maidenhead -Ratings and reviews Contents Contents. The government must learn lessons from its past failings in order to protect patients.. Bonnie describes how she and other girls were repeatedly force-fed with a nasogastric tube. The alleged failings at Taplow Manor in Berkshire, then run by The Huntercombe Group, put young people at risk, according to former workers. Huntercombe Young People Ltd said it was rolling out an "urgent action" plan with a new management team. 0000011119 00000 n So why were vulnerable patients still sent there by the NHS? Data returned from the Piano 'meterActive/meterExpired' callback event. Providing our residents are well enough to attend we have an Ofsted registered school on-site allowing for continued learning. 0000003701 00000 n 0000068937 00000 n Of the other private providers, Cygnet Health Care had 704 incidents reported across four hospitals, covering around 200 beds. Send your story ideas to south.newsonline@bbc.co.uk. Kate changes into 379 jacket from Alexa Chung's Barbour collection as she and Prince A royally BIG portrait! "It's like whatyou read about asylums and workhouses, and it was horrendous. At first, her parents were impressed. The hospital was rated inadequate by the CQC following its most recent inspection in December 2020. A young female patient also made a report to the police of an alleged rape by another patient in 2019. Amber was restrained to prevent her from self-harming, or to be fed through a nasal tube. It provides specialist mental health services for adolescents and young people from 12 to 18 years of age. Free on-site parking is available to family and friends of all our residents, and we actively encourage you to visit. 0000068388 00000 n Following its recent inspection of Taplow Manor, the CQC noted it is the only psychiatric intensive care unit wider geographical area. I was told, If you tell anyone, well lock you up and throw away the key, and Nobodys going to believe you., Police investigated, but no charges were ever brought, she said, adding: There is this idea that someone can rape and sexually abuse children with mental illnesses because they dont matter as much. Atthetimeoftheinspectiontherewasnoregisteredmanager. The postcode to use for the Sat-Nav is SL6 0PQ. Ofsted Registered Independent Special School. 3 Central Institute of Mental Health, Medical Faculty Mannheim, Heidelberg University, Mannheim, Germany; Psychiatric Hospital, University of Zurich, . The car park is located in front and to the side of the hospital. Aged 14, she was taken out of school and referred to childrens mental health services (CAMHS). Huntercombe Hospital Maidenhead is located on Huntercombe Lane South to the east of Maidenhead. We have already taken steps to make improvements to the service and remain committed to providing the best possible care for our patients. The regime was harsh and far behind best practice for treating eating disorders. Active Care Group claimed that the high number of reports was a sign of best practice, indicating a safer culture. She also claims that patients on high observation levels, because they were at risk of self-harm, were left to go to their rooms alone. Police are investigating the death of a young girl at The Huntercombe Maidenhead mental health hospital in February. Julie visited Bonnie once a week. "They'd hold you down and you'd be crying screaming. 0000100346 00000 n 17 February 2021, Download full inspection report for Huntercombe Hospital - Maidenhead - PDF - (opens in new window), Published Maidenhead, Read about our approach to external linking. Kate nails sporty chic in 600 Mountain Equipment jacket, 110 jeans and 175 walking Slice of pep-heir-oni? Expert psychological support is being provided to individual patients and staff on the ward. Were here to talk to you about any care needs you may require. Huntercombe Hospital in Maidenhead was responsible for more than half of the sex-related investigations reported in the 209 childrens mental health units across the country. 0000107855 00000 n When we spoke with Amber, her mother Nikki went upstairs. Reported incidents can range from sexually inappropriate language to serious sexual assault and rape. At Taplow Manor we have aligned and agreed our strategic goals to define what we want our organisation to achieve. I've got a 1 ot 1 each day, and all the staff are really nice and kind. A Gannett Company. It said Amber's care had involved an "over-reliance on physical intervention and medication". It found serious concerns over safety, medication and the general environment in which young people were trying to get better. Huntercombe (No 12) Limited, In CQC have also told the hospital to make urgent improvements to the way staff carry out observations to keep young people safe. 9 Department for Child and Adolescent Psychiatry, University of Cologne, Cologne, Germany. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. Our Tier 4 Child and Adolescent Mental Health Services (CAMHS) hospitals deliver specialist treatment to young people with severe or complex mental health conditions who need intensive inpatient treatment. 0000001867 00000 n Those who've agreed for their names and photos to be used form a striking collection of young faces who needed help. I saw a child kneeing herself in the face. Archived services are ones which are no longer part of a provider's registration with CQC. The details remain raw and it's clear what an enormous emotional toll her time at the Huntercombe unit has taken on the entire family. HuntercombeHospital Maidenheadisregisteredtoprovidethefollowingregulatedactivities; assessmentormedicaltreatmentforpersonsdetainedundertheMental HealthAct1983 diagnosticandscreeningprocedures treatmentofdisease, disorderorinjury. Why not be the first? Staffing across the wards was inconsistent, with the same number of staff allocated to a 20-bed ward as a 10-bed ward. The review, shared with Sky News and published in 2021, was highly critical. Note: this article is the subject of a complaint from the owners of Taplow Manor in respect of the number of sexual safety incidents reported. From company updates to stress relieving tips and mental health management, and even podcasts were always releasing industry leading content. The report of an inspection of the Maidenhead unit in November 2020 was published in February 2021. 0000068867 00000 n My mum once watched in horror as four male members of staff pinned me to the ground just so they could give me drugs.. It has 59 beds in total, providing eating disorder services, general CAMHS inpatient services, and psychiatric intensive care services. She describes returning to Huntercombe, where she worked on the psychiatric intensive ward, as a real full-circle moment. 0000068743 00000 n How to look regal by the experts the royals rely on:Tinned mackerel for youthful skin, walking through a Want better sleep? And I don't think I'm the only one. Amber was 15 when she went into the Maidenhead unit with serious mental health problems. 0000010172 00000 n Figures obtained from the NHS show that Huntercombe's Maidenhead unit, Taplow Manor, was behind 57 per cent of the 2,875 sexual incidents and assaults reported to England's child and adolescent. Please report any comments that break our rules. Danae's father, Dave Rackliff, told Sky News: "As a parent of a child who has suffered from the abuses of Huntercombe, now Active Care Group, the closure of Taplow Manor is a step in the right direction for mental health care in this country. Adventure Princess! Girls would self-harm and there would be blood up the walls from where theyd hit their heads, she recalls. Taplow Manor is a Tier 4 Child and Adolescent Mental Health (CAMHS) hospital for young people aged 12-18 with a diagnosed mental health condition. Browser Support Download our brochure to learn more about the services we provide at Active Care Group. They really help me and since I've been here I've made lots of new friends, and started doing new things like acting which I really enjoy. Until moving to my current unit, I began to believe that the way they dealt with me and my mental illness was right and what I deserved. Instead she recalls: There were times I was banging my head against the wall, and although Im slight, Id have four men restraining me. Jane's mother took a picture of her daughter's forehead which she says shows the aftermath of her hitting her head. By then she was desperate to die andmade several attempts on my life. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. 0000107816 00000 n Our model of care is clinically led and has been put together by our doctors, nurses, psychologists, therapists, social worker and other experts in this field. Our sincere condolences go to all those affected.. Any other browser may experience partial or no support. And she told us: "The unit wasn't very hygienic there was blood all over the walls.". They're the 'guilt-free' doughnuts with the same calories as a glass of milk - but are they any good? Danielle Middleton was an inpatient at Maidenhead at the same time, between 2014 and 2016. Even one member of staff came forward to share her harrowing experience. Sorry we are not currently accepting comments on this article. After I suffered a brain injury I was unable to speak, I didn't know what a window or a door was. Taplow Manor was threatened with closure by health watchdog, the Care Quality Commission, last week if it failed to make improvements following a damning report. They'd do it in communal areas. The practice is permitted under NHS guidelines, but Huntercombe reinserted the tube for every feed, which is against best practice, according to the Royal College of Psychiatrists. Situated in Maidenhead, we specialise in supporting young people with severe or complex mental health conditions who need intensive inpatient treatment. You can call them on 0808 802 9999 in England and Wales, 0808 801 0302 in Scotland, and 0800 0246 991 in Northern Ireland, or visit their website at www.rapecrisis.org.uk. the service is performing badly and we've taken enforcement action against the provider of the service. The ability to comment on our stories is a privilege, not a right, however, and that privilege may be withdrawn if it is abused or misused. Watcombe Hall closed in 2017 after it was placed in special measures. The patient claimed staff were "uneducated" in treating eating disorders, and would "argue" with her. That was certainly the case for Bonnie. Jane's care was examined in a subsequent independent review shared with Sky News. The Active Care Group says it is unable to comment on incidents that occurred before it took over The Huntercombe Group. Sometimes it would be painful and they wouldn't listen.". Our goal is to care for people and help them lead rich, rewarding and meaningful lives, however that looks for them. She went in when she was just turning 14. Neve continues: Any time a patient got angry, the staff simply used to drug us to sedate us. She believes this is due to the trauma of her experiences. 0000288732 00000 n Natasha said: "When in Huntercombe - something I find very painful to think about, let alone talk about - I was heavily sedated, restrained every day and injected.". I am concerned that the wellbeing of Active Cares patients is disregarded in favour of profit.. No one's gonna get better in that environment. From what I saw, most people ended up leaving Huntercombe worse than when they arrived.. 6 Huntercombe Hospital Maidenhead, Maidenhead, UK. 0000080497 00000 n is run by 0000029927 00000 n The regulators report cited concerns that medication was being inappropriately used to manage aggression and distressed behaviour, describing this practice as chemical restraint. Huntercombe Lane South, Taplow, Maidenhead, Berkshire, SL6 0PQ (01628) 667881 Provided and run by: Huntercombe (No 12) Limited The provider of this service changed. Your feedback can help improve the quality of service, and can also help other patients. 2023 BBC. It also builds upon the feedback we have received from young people and their families about what matters to them. Active Care Group, which runs the hospital, confirmed it would close by the end of May, saying a decision by the NHS to stop admitting patients had rendered its service untenable. Newsquest Media Group Ltd, 1st Floor, Chartist Tower, Upper Dock Street, Newport, Wales, NP20 1DW Registered in England & Wales | 01676637 |. It found some rooms were "hot and unpleasant" and some ward spaces were too small to accommodate the number of people being cared for in them. The Huntercombe Group closed down three of its children's mental health units, but two remain open - the Maidenhead unit in Berkshire where Amber and 'Sally' went, and another in Stafford. Bonnie says: I got too scared to eat. She is one of a large group of teenagers, most of who don't know each other, Sky News has spoken to as part of an investigation with The Independent. Deborah Coles, chief executive of the charity Inquest, which has supported many families during investigations into poor care in mental health units, said the disturbing figures warrant much greater scrutiny. It comes after the Huntercombe Group closed its Watcombe Hall unit in Devon after a nurse was convicted of the grooming and sexual abuse of two patients. Comments have been closed on this article. Huntercombe Hospital Maidenhead, in Berkshire, cares for children between the ages of 12 and 18. The nationwide figures cover almost all of the childrens mental health units in England, but do not cover medium secure services, which are usually for patients with the most acute needs or those who have come through the criminal justice system. A genuine person-centred approach sits at the heart of our model because no two individuals share exactly the same needs, hopes and challenges. It was heartbreaking. Huntercombe Hospital Maidenhead, based in Huntercombe Lane South, Taplow, provides specialist child and adolescent mental health inpatient service, including psychiatric intensive care for young . She recalled one female staff member crying because she didn't know how to help her. Despite significant improvements noted in the latest CQC inspection, Taplow Manor has received a disproportionate amount of media attention in recent years. Five parents said their childs mental health problems had significantly worsened at the hospital. We are dedicated to providing caring, supportive, recovery-focused treatment and we achieve this by working together with our young people, their families and other professionals. The incident is being investigated by Thames Valley Police and the CQC. Another patient, who wanted to remain anonymous, and who was in the Maidenhead unit between 2018 and 2019, told Sky News she is now unable to live independently. The following year, the NHS and the Royal College of Psychiatrists set up a group to tackle the problem. Amber Rehman, who told Sky News "I've been suicidal all my life", was 15 when she went into the Maidenhead unit with serious mental health problems. Inspection report: Huntercombe Hospital School Maidenhead 21-23 January 2020 4 School details Unique reference number 142325 DfE registration number 868/6023 Local authority Windsor and Maidenhead Inspection number 10076618 Type of school Other independent special school School category Independent school Age range of pupils 12 to 18 Gender of pupils Mixed Distress and fear, but also relief that Bonnie would receive the help she so desperately needed. Maidenhead, ". After The Independent revealed accusations of patients being heavily restrained, force-fed and facing systemic abuse, the NHS stopped sending patients to the hospital. Finally, in March 2019, she was transferred to theElysium Brighton & Hove Clinic. 0000096222 00000 n Dr Sylvia Tang has been the CEO since June 2020 - a year and a half before the merger. Taplow Manor provides specialist mental health services for children and young people aged 12 to 18. 0000002025 00000 n Taplow Manor. And police are investigating the death of a patient at the hospital as well as an allegation of a child rape involving staff. ACG Holdco Limited1 Suffolk Way, Sevenoaks, Kent, TN13 1YLCompany Number 11157123,Registered in England and Wales. Its you thats doing this. And I am like: Youre fighting against flesh.. Overview; Departments and services; Facilities; Ratings and reviews; Leave a review; No reviews. The hospital, based in Huntercombe Lane South, treats children and young people aged 12 to 18 who have been detained under the mental health act, who have eating disorders and who have other mental health conditions. She says it led to her making "an attempt" three or four times a day. inaccuracy or intrusion, then please We will publish a report when our review is complete. "Our sincere condolences go out to the young person's parents and all who have been affected. When the CQC inspected the unit in December 2022 there was a cap on the number of patients it could treat, up to 22, due to care concerns identified in June 2021. This is how she describes her life now after her time at the unit: "I have pretty much daily seizures, walking difficulties, tics and more. Her mother told us: "The restraints themselves were often brutal, lengthy and painful. The Care Quality Commission (CQC) has rated Taplow Manor, which was formerly known as Huntercombe Hospital Maidenhead, as requires improvement following an inspection in June. Let's make care better together. See new profile We are carrying out a review of quality at Huntercombe Hospital - Maidenhead. Her skin was grey. This site is part of Newsquest's audited local newspaper network. It led to Huntercombecommissioning an independent review, by Contact Consulting. Read more:The shocking truth of life in a children's mental health unit'Inadequate staffing' at Berkshire mental health unit 'put young people at risk''Treated worse than animals''It just felt like they'd given up on me'. Alice, now 18 years old,says during that time she learned new ways to self-harm. I'd fall asleep sometimes. 0000012588 00000 n Report published: Bonnie refused to tell her mother what had happened. . Patients told us blood on the walls after episodes of head-banging wasn't cleaned up properly, which they found to be "triggering". The Fullers are among many who think it should be closed down, incredulous that neither the CQC nor NHS England has done more. A month before the report into Amber's care was published we discovered similar criticisms raisedover the care of another patient. We remain committed to providing the best possible care for our patients., Elli Investments, which owned the Huntercombe Group until 2017, said: We are deeply shocked and saddened to hear of these distressing patient experiences, which failed to meet appropriate standards of care, and it is important that these incidents are fully investigated., Bonnie, however, fervently believes closing the hospital is the only way to prevent other young people suffering. The Maidenhead unit is currently rated by inspectors from regulator the Care Quality Commission (CQC) as "requiring improvement", and the Stafford unit as "inadequate". It felt as though she had died, and there was this thing that looked like my daughter sitting across from me, but I had no relationship with her. "Since moving to another hospital, I realise that how I was treated at Huntercombe was incredibly wrong.". She explains how she was let down by Huntercombe Hospital in Maidenhead, Berkshire. "I saw the children whacking their heads.

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