Use providers or provider groups to distribute printed information comparing benefits of different health plans without approval. Should be careful not to assume that clients have access, expertise, or confidence in using computer applications. If you are holding a virtual presentation, you will need to choose an online platform (e.g., Skype, Zoom, Facebook Live), instead of a physical location, for your event. Getting state laws passed that regulate the practice of the profession. Certain auditors are members of UFI and are therefore already accredited by UFI. In regard to giving credit to contributors to research projects in published reports. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Key points with respect to diagnosis include all of the following EXCEPT. UFI offers two quality labels for exhibitions, namely: Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. It ensures that when consumers sign the Medicare Advantage and/or Part D Enrollment Application, they are acknowledging their understanding that they are actually enrolling, in which plan they are enrolling, and standard disclosures. The President introduced to Congress a \$ 172.5 $172.5 million proposal to strengthen the U.S. Border Patrol and reduce visa fraud and false asylum claims. John has Power of Attorney to act on behalf of his mother. Take the steps necessary to prevent harm. Set up a system that requires a password to access the files. To sign an enrollment application on behalf of a consumer, what authority must the individual have? Confidentiality and Informed Consent b. object of a verb. According to the United State Small Business Administration, the percentages of business that fail are. The Health Insurance Portability and Accountability Act (HIPAA) requires that. In the counseling domain nothing hurts a therapists reputation or fidelity more than losing the trust and confidence Privacy is an important aspect of the client and counselors relationship. When a counselor must render a DSM diagnosis before a client may be reimbursed for mental health care services, the counselor. Should be ongoing, coupled with periodic evaluation and opportunities to correct deficiencies. When counseling a client from a racial, ethnic, or cultural group different from the counselors, it is important for the counselor to remember that. You must follow the same code of ethics as practicing counselors. Part of the process for obtaining and maintaining UFI quality certification involves carrying out regular audits of exhibition statistics (every other edition for exhibitions that take place once every two years or more often). All of the following are steps toward professionalization. Discuss the matter with the counselor and attempt to get him or her to change the behavior. As of now, there are 924 exhibitions approved by UFI, organised by UFI members, in 67 countries and regions. Leave any field requesting a consumer email address blank. Clients must be told in writing the implications of any diagnosis that might be assigned to them. Dino presented a plan prior to October 1. The duly completed audit certificate must be sent to UFI Headquarters, within six months after the end of the event. Acting as a witness in litigation concerning other people. Decide which choice fits best in the blank. Assurance that those who decline to participate will not be penalized. Each of the following groups might be considered to be vulnerable adults who are protected from abuse in some states by stature EXCEPT, Family counselors often view the family system as their client and treat the family as one entity, as opposed to treating individual family members, and our laws. Calm the person down, if possible, and listen to the concerns. It contains a blank and is followed by four answer choices. The typical counselor who enters into a sexual relationship with a client is. A time-line to complete the various tasks. Is a professional isolated male counselor who is experiencing distress or crisis in his personal life. The public cannot determine which practitioners are competent, and they might be harmed by incompetent members of that profession. Prevention and early intervention are the most appropriate means in dealing with emotional and personal problems. UnitedHealthcare not less than 7 calendar days prior to advertising. Consult with an attorney and follow his or her advice. Please upgrade to Cram Premium to create hundreds of folders! Verified answer. When a husband subpoenas a counselor to reveal information in a court hearing that was provided by the wife in joint couples counseling sessions, and the wife objects to the information being revealed, the counselor. Instruct clients to call a 24-hour mental health hot line number or report to a hospital emergency room. Which election period occurs from October 15 to December 7? May not accept counselors as providers of mental health services and can limit the number of providers on their list of providers. Promise the client privacy, but explain there are exceptions and give a general overview of the exceptions. Please sign in to share these flashcards. Only the marketing/sales events, both formal and informal. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? Which describes the purpose of educational events? Educational events provide objective information about the Medicare program and/or health improvement and wellness. A. copious B. dearth C. eloquent D. jargon E. levity F. meander G. peripheral H. substantiate I. unobtrusive J. vacillate Isabel got an unfortunate case of the giggles during the boss's speech. Accurately audited to UFIs international standards, they provide exhibitors and visitors with a sound basis for business decisions. The standard used to determine whether a particular counselor is qualified to administer and interpret a particular test. Which of the following must you not do when marketing UnitedHealthcare Medicare Advantage or Prescription Drug Plans to consumers? Obtain a professional license if one is required in the state to practice counseling independently. The necessity to understand and continual education on ethics is Counselors disclose information only with appropriate consent or with sound legal or ethical justification (ACA, 2014). Contact the client who filed the complaint to see if you can work things out. When counselors in training make audiotapes or videotapes of counseling sessions for supervision purposes. Producer Help Desk (PHD). Letting clients take tests home to complete. Once Gordon Young completes his training program, he will be a certified project manager. When can telephonic contact with a Medicare eligible consumer be made? Changing names to reduce identification with the previous less recognized occupational status. While you are counseling as a graduate student. You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. Is this photograph an idealized view of royalty? Examples of unintentional racism included all of the following. Anyone interested in applying for UFI membership must have at least one of their exhibitions audited as a UFI Approved Event or UFI Approved International Event in order to become a member. Which of the individuals below would not likely have the authority to enroll a consumer in a Medicare Advantage Plan? Verified answer. Laws dictate minimum standards of behavior that society will tolerate while ethics represent the ideal standards expected by the profession. (B) political refuge Get a signed statement form one of the biological parents allowing the counselor to disclose information to the step-parent or grandparent. What type of events must an agent report to UnitedHealthcare? With regards to confidentiality, cou All counselors are held to honor an ethical code and standards (counselor and client privilege), which includes confidentiality to a certain extent. Add to folder When a counselor communicates with a client using e-mail. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. On what rivers did Chinese civilization develop? Informed consent documents that clients sign before counseling sessions begin that set forth the nature of the counseling relationship. What should Jeff do? (Select 2), Fraud, Waste and/or Abuse hotline Breaches of client confidentiality by counselors. UFI requires that all audits for UFI Approved Events and UFI Approved International Events are carried out in accordance with UFIs Auditing Rules for the statistics of UFI Approved Events and UFI Approved International Events. Confidentiality is primarily an ethical issue, and privileged communication is primarily a legal issue. Member organisers can choose to use alternative auditors provided that they perform the audits according to UFIs Auditing Rules. (D) inheritance If you believe your supervisor at your work setting is forcing you to act in what you consider to be an unethical manner, you should. Erin should tell Mrs. Rose that the plan has received a "Below Average" rating. HIPAA rules state that if clients are first informed and given an opportunity to orally object. Annual Election Period (AEP) is a time when: Consumers can elect to join a Medicare Advantage Plan or switch to a different plan. Not say anything you would not want repeated or would not want to repeat yourself under oath at a later time. c. object of a preposition. How should agent Erin respond when consumer Mrs. Rose notices that the presented MA Plan has a Star Rating of 2 stars? Cram has partnered with the National Tutoring Association, Code Of Ethics: Privacy And Confidentiality, Confidentiality In Mental Health Counseling, Confidentiality And The Abuse Of A Client. Counselors may give health care information to family members or others assisting in the clients care. Respond directly to the person making the threat, if possible. Malpractice is a type of civil lawsuit that can be filed against counseling professionals for practicing in a manner that leads to, When a counselor determines that a client may be at risk for harming self or others, the counselor always must. The administrative supervisor is most likely to be held accountable as well because the administrative supervisor has direct control and authority over the counselors day-to-day activities. Generally, privilege is waived if there is a third party present during counseling. Find out how you can intelligently organize your Flashcards. Would be acting appropriately, in that counselors have no duty to enforce laws. Becoming a united and societally recognized profession. The nature of the privacy concepts of confidentiality and privileged communication is. A sliding scale in counseling refers to. For further information on how to become a member of UFI, or on how to have an exhibition accepted as a UFI Approved Event, please click here. The consumer's spouse, who is neither a Power of Attorney or legal guardian. That a written process exists for clients to request amendments to their records. Ralph sends a flyer inviting consumers to a marketing/sales event to each resident via postal mail. Breaches of client confidentiality by counselors. Which of the following methods of contact is permitted? Bethany may accept the information, but must observe permission to contact and unsolicited contact guidelines, which will limit her to using postal mail to contact Bethany's friend. School counselors have a legal obligation to do all of the following EXCEPT. 2021 United HealthCare - Ethics and Compliance, UHC Chronic Condition and Dual Special Needs, John Lund, Paul S. Vickery, P. Scott Corbett, Todd Pfannestiel, Volker Janssen, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Byron Almen, Dorothy Payne, Stefan Kostka, Learning curve unit 2 multiple choice review. A counselor who is dealing with an angry client who is threatening to sue the counselor should. Please view UFI Approved Event questions for further information. The client automatically waives his or her privacy rights and the counselor can reveal private information related to providing counseling services to the client. In which of the following situations can telephonic contact be made with a Medicare eligible consumer? business. Which of the following statements is most appropriate regarding clinical case notes? Careful and diligent case writing enhances the quality of services provided to clients and, ultimately, can protect practitioners. When the consumer consented to be contacted for sales activities, subsequent telephonic contact has not yet occurred, and the permission has not yet expired. Agent John is planning to conduct a series of events. Being too color conscious, thus attributing all problems to a clients cultural background. We weren't able to detect the audio language on your flashcards. Facilitating co-dependency relationships with ethnic clients out of a need to be needed. An ethical right to privacy and confidentiality, but no legal right in most states. A product that is suitable for the consumer's needs, goals and financial resources. As an agent, you have an obligation to only enroll a consumer in a product: That is suitable for the consumer's needs, goals and financial resources. A counselors self-disclosure in a counseling session. Is based on a formula that includes graduate courses taken, number of administrations of that particular test previously, and amount of supervised experience giving that particular test. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until October 15. Regarding dual relationships between counselors and clients. What is the purpose of the Statement of Understanding? As an agent, you must not do which of the following when marketing UnitedHealthcare Medicare Advantage plans to consumers? vocabulary. vocabulary. Which of the following are the ways to report potential FWA? Dec. 2016. Depending on the carrier and state, you may be able to compliantly hold a virtual education event for Medicare prospects or enrollees during the 2023 AEP. Because clients may have emergencies between counseling sessions, typically the better option is for counselors to. by heatherhall, In a situation in which one spouse in a married couple demands that a counselor testify in court as to what occurred in counseling sessions, and the other spouse insists that the counselor not testify, the best course of action is for the counselor. Consumer Gary gives his friend's telephone number and email address to agent Bethany. Verified answer. Counselors who use technologies, such as the Internet, in their work with clients. Within the counseling profession the primary national voluntary certification agency is, Proper maintenance of test security by counselors includes all of the following EXCEPT. audio not yet available for this language, {"cdnAssetsUrl":"","site_dot_caption":"Cram.com","premium_user":false,"premium_set":false,"payreferer":"clone_set","payreferer_set_title":"PS313 Ethics Final Exam","payreferer_url":"\/flashcards\/copy\/ps313-ethics-final-exam-8024542","isGuest":true,"ga_id":"UA-272909-1","facebook":{"clientId":"363499237066029","version":"v12.0","language":"en_US"}}. d. insincerely earnest. According to Major Wingfield, the game should have an almost ?\underline{? We'll bring you back here when you are done. All of the following steps are suggested when counselors open private practices. A clarification of expectations regarding who will do which parts of the work. The client should be advised that e-mail messages can always be retrieved and that e-mail systems are not as secure as other means of communication. For their own use, so that they may be effective counselors. The below statement corresponds to a numbered sentence in the passage. Checklist UFI Approved Events and UFI Approved International Events. They can rely on the UFI Approved Event and UFI Approved International Event labels to choose the best possible exhibition experience, wherever they are in the world. There is no way to assure counselor competency. Counselors give clients a clear written explanation of how counselors use, keep, and disclose their health care information. Involving a sexual relationship between the client and the counselor. c. inoffensively determined It is questionable ethically for a university professor to. When does Permission to Contact for Medicare Advantage and/or Prescription Drug Plans expire? b. intolerable Because race, ethnicity, gender, and social class are salient cultural variables for all people. Disclosure of confidential information is acceptable when all of the following conditions exist EXCEPT: An attorney sends a counselor a subpoena. As used in this sentence, asylum means. Counselors after delivering the tapes to their supervisors, must retrieve the tape after the supervisors have reviewed them, and then erase the tapes. Should explain that while the counselor will keep things confidential, there is no guarantee others in the group will do the same. Legislators agree to license a professional group, such as counselors, only when it can be shown. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. Providing objective information about the Medicare program and/or health improvement and wellness at public venues is the purpose of which of the following? Must render the proper diagnosis, whether or not the client will be reimbursed. Should consult with an attorney because laws and court cases vary as to whether the counselor will have to reveal the information over the wifes objection. If a counselor wants a person other than a biological parent (such as a step-parent or grandparent) to have confidential information regarding a child client, a simple solution is to. If this is the case, please have the auditor contact the UFI Headquarters who will be happy to provide the relevant support and information (any auditor who is not a member of UFI must be accredited by the UFI Headquarters before conducting the audit). What should Bethany do? Use word once. Abuse includes any practice that results in the provision of services that are not medically necessary. Avoiding the issue of cultural differences by claiming to be color blind and treating all people as if they were alike. The UFI Approved Event labels are a global stamp of authority for high quality exhibitions. Misinterpreting a clients culturally learned patterns of communicating or behaving. What should you do? Introducing Cram Folders! Individuals simultaneously experience both privilege and oppression. Counselor liability for defamation of character. One of the most ethically sensitive components of counselor training that has generated considerable debate is, Flexibility in relationship boundaries between counselor educators and students may be more acceptable than between counselors and clients because in counselor educator/student relationships, the student, When administrative and clinical supervisors give corrective feedback to supervisees, that feedback. May be acceptable if the counselor believes the disclosure will benefit the client. Sometimes counselors find Use LEFT and RIGHT arrow keys to navigate between flashcards; Use UP and DOWN arrow keys to flip the card; At their most fundamental level, codes of ethics serve to. Every year, 303 million visitors and 4.5 million exhibitors attend events across the globe. The word or phrase that you choose must express roughly the same meaning as the italicized word in the passage. To ensure the high quality and accuracy of the audits, only those undertaken by UFI accredited auditing bodies are accepted, using the UFI Standard Audit Certificate. Please select the correct language below. Boundaries serve to protect the welfare of clients because, Clients are vulnerable in counseling relationships, The only dual relationships that are prohibited by the ACA Code of Ethics are those. (A) mental institution There is no consensus among professionals as to which dual relationships are acceptable and which are not. Confidentiality is primarily an ethical issue, and privileged communication is primarily a legal issue. a. uncomfortable c. inoffensively determined b. intolerable d. insincerely earnest. Generally, counselors create clinical case notes. In the view of the authors of the text (Remley and Herlihy), a counselor who failed to report to the police that a client had been illegally discriminated against in a public restaurant based on his race. Introducing Cram Folders! If a formal ethics complaint is filed against you, you should NOT. & A written history of most disclosures of client information be available to clients. The individual must be legally authorized in the state in which the consumer resides to act on behalf of the consumer (e.g., Power of Attorney).

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